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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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236 results found

  1. Schedule

    1- Allow the app to default to more than I home gym. (I regularly use 3)
    2- include teacher bios as you had on the old app.

    3 votes

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  2. No-shows for classes

    I saw an idea where you would be banned for no-showing three times. I’m not suggesting banning anyone. However, if you no-show two times in a month then you should have to register for classes at the front desk for the remainder of that month. This will ensure you show up to class and won’t discourage people from coming to class when it appears to be full.

    3 votes

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  3. Sign up for class a week or more ahead of time.

    Currently I can only book 2 days ahead. What’s up with that? Am I supposed to come in the app every single day to sign up for classes? That’s absurd. I should be able to book out at least a week at a time.

    3 votes

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  4. Adding discription of the classes and more afternoon times available

    Would be nice to be able click on a class and read what classes are about. Also would like to see the location of the classes I signed up for the day.

    3 votes

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  5. Fix booking

    It doesn’t seem that users can book classes as of a few days ago.

    3 votes

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  6. Get group classes schedule

    Lease add feature to view group classes schedule

    3 votes

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  7. Need a 7am Class

    We need a 7am class. This gives people more options in the morning.

    3 votes

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  8. Please make app usable on all phones if you're going to charge money for cancellations!!

    This is genuinely so frustrating and unfair. Booking rarely works for me on the app, and I am completely unable to cancel classes through the app on my Google Pixel. I have stopped going to classes because my options are sign up with no option to cancel, and be charged unfairly (I try to call the front desk and they only pick up about half the time), or go to class without a booking and be humiliated by the person walking around checking for sign ups. I will likely cancel my membership because of this inexcusable issue.

    3 votes

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  9. Remove class signup dates that already past. Otherwise it’s confusing.

    Remove class signup dates that already past. Otherwise it’s confusing.

    3 votes

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  10. 3 votes

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  11. 3 votes

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  12. instructor subbing

    It would be nice to know when the instructor for a class is a sub.

    3 votes

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  13. More classes

    I’d love for the gym to offer Mossa MOVE or TRX.

    3 votes

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  14. 3 votes

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  15. The cancel class pop up is too big and does not allow to choose ok. Design flaw

    The cancel class pop up is too big and does not allow to choose ok. Design flaw. I have a galaxy s22+

    3 votes

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  16. 3 votes

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  17. 3 votes

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  18. Personal Trainer Profiles

    Would be great if there was a way to see a little bio or description of the list of available trainers, especially when booking a PT appointment the first time, it will help people pick the right trainer for them that they think with work well with and aligns with their fitness goals.

    2 votes

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  19. Add Room/ Location to Class Details Page

    If you click on a class from the homepage, you can’t see which room or which facility (now that Inglewood is open) it is in. You have to go to view all classes in the “Find a Class” section and then click on the class from that page to find the room/location.

    2 votes

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  20. Class scehdules and location

    It's great that I can select multiple gyms to see what classes are going on each day of the week. However, once I find a class and select it, the app doesn't tell me which location the class it at. I have to back out and deselect all the gyms and then try again using one location at a time. This defeats the purpose of being able to select multiple locations. The app needs to be edited so that when a class is selected, it not only shows the day and time but also the location.

    2 votes

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