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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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202 results found

  1. A no video, taping, or photograph to be use against gym members.

    Members or guest can not video, tape, or photographs members or guest without permission.

    2 votes

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  2. fix Phone serive

    fix your phone customer service it’s a piece of **** . just asking same question again n again even you answer them right.Never able to reach any customer service representative

    1 vote

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  3. We need 2-3 oblique machines

    Why is there only 1 in a gym this size?

    1 vote

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  4. Cinema monitor at front desk

    Cinema computer should be connected to computer at front desk so staff doesn’t have or leave or be bothered by customers to turn the movie on again

    1 vote

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  5. Have people actually rerack/put back weights

    Actually keeping the gym somewhat organized

    2 votes

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  6. Link family members

    Allow linked family accounts for parents to track children. I pay for my child’s personal training and membership and would like to know when he is scheduled for sessions.

    1 vote

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  7. Forum Board

    A way for members (including owners) to communicate, with everyone.

    2 votes

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  8. Work till 12am!!!!

    Please put back the hours! At least till 12 am every day and Sat-Sun till 10pm! Even the $20 gym is working 24 hours!

    3 votes

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  9. 3 votes

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  10. You all should build a gym in Maryville, TN

    There is only a planet fitness and national fitness! National fitness has all the same amenities but is $50/month minimum. And planet fitness is cheap but doesn’t have same amenities! As a woman that’s moving to Maryville so I personally love the women’s locker being locked and women’s only gym! I also love my sauna and don’t wanna leave because of that! This has been my favorite gym and with me moving soon it wil break my heart to leave

    1 vote

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  11. Amend your email function

    When I click email support it automatically routes me through Apple mail. I don’t have apple mail, I use Google Mail. Please provide an email address instead of a click-to-email so that people with iPhones who don’t use apple mail can actually get in touch with you.

    5 votes

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  12. Ability to see what each membership offers

    It would be nice to see what your membership includes in the app so you are able to utilize everything in your package

    10 votes

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  13. 4 votes

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  14. 2 votes

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  15. FITBIT SCALES and meals

    Option to add the Fitbit scale Aria or any of other Fitbit scales on the app and the tracked meals on Fitbit synced via Fitbit to the app

    2 votes

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  16. Lockers on gym floor/ theft prevention

    To avoid costly law suites , have lockers on gym floor. Against a wall like near the drinking fountain near the restrooms/lockers. I just lost money from theft, I don't want my medications taken next time

    2 votes

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  17. TruYou Challenge

    The current TruYou Challenge 2023 should allow a weekly scan to be able to see how each competitor is progressing weekly instead of just 3 scans (start, 4th week and end). It’s only an 8 week challenge.

    1 vote

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  18. Prioritize using less phone power - this app absolutely kills my battery

    This app absolutely kills my phone battery. Please look into power consumption and optimizing background usage.

    5 votes

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  19. The shower heads in the mens locker room should be replaced with new ones.

    I used the shower at the gym for the first time and felt the experience could have been better if:
    1) the shower heads are old, the water does not flow well because of all the minimal buildup.
    2) it would be nicer is the bodywash, shampoo conditioner were in a dispenser or a shelf and not on the floor.

    1 vote

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  20. Shortcut in app

    To report damaged equipment even take a pic of what's damaged

    1 vote

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