Member - ABC Ignite Engagement
1248 results found
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You guys need to add one more day for FFIT class for Thursdays or Fridays
From almost last 6/8 months there was only 2 classes a week not counting 5.30 am.
I think I have enough if not I’m taking my business somewhere else.Steam room is out service since last 2 year, when it will be fix when I signed up this service was part of my plan.
2 votes -
I think all members should be previously notified, at least two months before, when you raise monthly fees.
This is my third year and this is the second or third time that fees are raised and no one notifies me. I think it’s more than expected to let customers know you will be changing charges. I have never gotten a text or email about it. I only learned about it because I asked at the front office about something unrelated.
2 votes -
Allow option online to push payment back
Give us an option to push back a payment if needed
2 votes -
Be able to request songs on the spot to be played in gym
Be able to pick songs for the gym playlist
2 votes -
Membership details should be available as far as what comes with our membership
Membership details should be available as far as what comes with our membership
31 votes -
2 votes
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Benches needed in pool area
Benches are needed in the pool area
3 votes -
Go to 24 hours OR at least extend holiday hours
Close and lock pool area and move to 24 hours/7 days a week OR at least extend holiday hours. Please! 🙏
34 votes -
Better hours
Starting January have your hours 24/5. Meaning the gyms opens 4 or 4:30am remain open till Friday evening. Weekends hours stay the same.
2 votes -
2 votes
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3 votes
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Gym Closing Times Must Be Clearly Communicated
You must display the gym’s closing times on your app and notify members via message or email.
On Thursday, December 19th, the gym closed at 4 PM without any prior notice. The mobile app even indicated that the gym was open. I went to the gym as usual, only to find it closed, along with several other members standing outside without any explanation.
This closure was not announced on your website either. The only way to find out about the holiday closure was by clicking a tiny button in the bottom right corner of the page. Who checks the website…
2 votes -
Member Discount
It would be really nice if members had a discount on gym apparel through the app or if you were going to pick it up from a gym location.
7 votes -
Billing
There should be information in the app on who to contact in reguards to billing issues. I got over charged because the app messed up my input when I was placing my routing number into the app to switch from using the Mac card. It is really convenient for people who are deaf to just do thing via apps rather than in person bc no one know American Sign Language. It is convenient for people with disabilities.
2 votes -
Non staffed hours report button
needs to be a button that I can report stuff to when staff isn’t here like the showers are overflowing and leaking into the main locker room like they are rn
2 votes -
Copy a Workout
I would love to be able to copy a workout from day to day!
3 votes -
Hydromassage
Extended use 15-20 minutes
2 votes -
Class Equipment required
Add equipment that needs to be used for classes.
Example: boxing gloves, boxing shoes (not required) or clean bare feet.
Yoga: mat
On equipment the gym does not provide or guest would like to bring their own equipment.
Some guest might not like to show feet for kickboxing this would help guest be more prepared for classes without feeling discouraged on any classes guest might want to join.360 votes -
69 votes
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Show clock in time
I wanna see what time I clock in so I know how long I was at the gym
2 votes
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