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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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1248 results found

  1. You guys need to add one more day for FFIT class for Thursdays or Fridays

    From almost last 6/8 months there was only 2 classes a week not counting 5.30 am.
    I think I have enough if not I’m taking my business somewhere else.

    Steam room is out service since last 2 year, when it will be fix when I signed up this service was part of my plan.

    2 votes

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  2. I think all members should be previously notified, at least two months before, when you raise monthly fees.

    This is my third year and this is the second or third time that fees are raised and no one notifies me. I think it’s more than expected to let customers know you will be changing charges. I have never gotten a text or email about it. I only learned about it because I asked at the front office about something unrelated.

    2 votes

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  3. Allow option online to push payment back

    Give us an option to push back a payment if needed

    2 votes

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  4. Be able to request songs on the spot to be played in gym

    Be able to pick songs for the gym playlist

    2 votes

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  5. Membership details should be available as far as what comes with our membership

    Membership details should be available as far as what comes with our membership

    31 votes

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  6. 2 votes

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  7. Benches needed in pool area

    Benches are needed in the pool area

    3 votes

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  8. Go to 24 hours OR at least extend holiday hours

    Close and lock pool area and move to 24 hours/7 days a week OR at least extend holiday hours. Please! 🙏

    34 votes

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  9. Better hours

    Starting January have your hours 24/5. Meaning the gyms opens 4 or 4:30am remain open till Friday evening. Weekends hours stay the same.

    2 votes

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  10. 2 votes

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  11. 3 votes

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  12. Gym Closing Times Must Be Clearly Communicated

    You must display the gym’s closing times on your app and notify members via message or email.

    On Thursday, December 19th, the gym closed at 4 PM without any prior notice. The mobile app even indicated that the gym was open. I went to the gym as usual, only to find it closed, along with several other members standing outside without any explanation.

    This closure was not announced on your website either. The only way to find out about the holiday closure was by clicking a tiny button in the bottom right corner of the page. Who checks the website…

    2 votes

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  13. Member Discount

    It would be really nice if members had a discount on gym apparel through the app or if you were going to pick it up from a gym location.

    7 votes

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  14. Billing

    There should be information in the app on who to contact in reguards to billing issues. I got over charged because the app messed up my input when I was placing my routing number into the app to switch from using the Mac card. It is really convenient for people who are deaf to just do thing via apps rather than in person bc no one know American Sign Language. It is convenient for people with disabilities.

    2 votes

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  15. Non staffed hours report button

    needs to be a button that I can report stuff to when staff isn’t here like the showers are overflowing and leaking into the main locker room like they are rn

    2 votes

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  16. Copy a Workout

    I would love to be able to copy a workout from day to day!

    3 votes

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  17. Hydromassage

    Extended use 15-20 minutes

    2 votes

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  18. Class Equipment required

    Add equipment that needs to be used for classes.
    Example: boxing gloves, boxing shoes (not required) or clean bare feet.
    Yoga: mat
    On equipment the gym does not provide or guest would like to bring their own equipment.
    Some guest might not like to show feet for kickboxing this would help guest be more prepared for classes without feeling discouraged on any classes guest might want to join.

    360 votes

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  19. 69 votes

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  20. Show clock in time

    I wanna see what time I clock in so I know how long I was at the gym

    2 votes

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