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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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958 results found

  1. Rope for cable machines

    There is only one rope attachment for cable machines at the uptown charlotte location. At least one or two should be ordered

    1 vote

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  2. Live chat

    A live chat feature to chat with front desk workers if you have any questions so they can fix things like billing issues or stuff very fast without having to go in or call to fix it

    1 vote

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  3. Add a "Child Check- in" feature on the app

    Parent App should be in sync with each Child's account to allow Parent the ability to "Check-in" & reserve our children into the Youth classes. Consider parents who have more than (1) child enrolled in the Youth Classes, it would help speed up checking in if parents scan ID were connected to their children's classes.

    1 vote

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  4. As a user, I can’t change the reps for cardio, or update the time I spent on cardio.

    Allow editing by the user for their workouts that day.l including time on cardio and what type.
    Give more personalization to the user and not just the trainer.

    1 vote

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  5. Bring in ski erg machines for hiit workouts use

    We have some good equipment for classes but a ski erg machine is one that we do not have and would love to have that to use!

    1 vote

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  6. MyNetDiary

    Sync MyNetDiary!! I despise myfitnesspal

    1 vote

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  7. At work

    Maybe add excercise spot for work. I run around alot while i work. So would like to add to my schedule instead of putting walking

    1 vote

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  8. Allow trainers to book sessions through app

    Currently trainers can only book sessions through the computer. It is extremely inconvenient since most have day jobs and don’t have time to sit at the gym computer and book all their clients sessions. Especially when schedules frequently change. Most other gym apps I have used allow you to book sessions through the app. It seems outdated that this can’t be done with Platinum fitness.

    1 vote

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  9. Can we copy workouts we have entered in already

    We need to be able to copy work outs or have an option to use saved workouts. This is a huge issue and a lot of time wasted when entering in each day when you are doing say a 12 week program

    1 vote

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  10. 1 vote

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  11. Add ability to import/read .Ifit files from other apps on iPhones in order to capture all workouts.

    My RunCline app on my iPhone reads the data from the gym’s smart treadmills; however there is no way to add that workout data for my trainer to review.

    1 vote

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  12. Betr Health

    Eos personal training partners with Betr Health for nutrition. It would be more efficient to sych Betr Health with the EOS training app to reduce duplication of workouts, food intake, etc. for the end user.

    1 vote

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  13. 1 vote

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  14. Book with trainer through app

    I already have a trainer I have used and loved. It would make things so much easier if I could just book sessions with her through the app

    1 vote

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  15. Cleaning products

    First improve operations. They never have any cleaning products at the murrayhill gym

    1 vote

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  16. See location of class BEFORE having to book since i go to 3 different locations. Also the ability to save filters instead of having to redo

    We should be able to see the location of the class before signing up. When you go to 3 locations and have 3 gyms filtered at the same time you have to book the class just to see which location it is at. It makes it extremely difficult when planning

    1 vote

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  17. Notify and Fix broken elliptical and treadmills, and locks in lockers and while being repaired put a note that says which are out of order

    Fix broken locks in lockers and while being repaired put a note that says which are out of order just like you do for most machines. Post out of order signs on treadmills that don’t work entirely.

    2 votes

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  18. Spa out of order /pool & spa closed

    Notify on the app if the spa or pool is out of order or closed. Several times I come ready for the spa and it’s being drained or something. Would’ve been nice to know that before I left the house in a bathing suit.

    1 vote

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  19. Make booking classes work consistently and clear which classes are free ersus extra fee classes

    Cannot consistently book classes through the app. Zumba, Body Jam, Slow Burn Yoga, Body Combat, all day cannot book through app and email instructor. (I don’t have any emails for instructor). Also, it’s hard to tell which classes are free vs. which classes cost extra. Make it clear by Pilates=$.

    2 votes

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  20. Class item list

    I think on top of class descriptions, there should be a list of what attendees need to bring with them i.e. provide your own boxing gloves or yoga mat, and proper attire includes grippy socks or loose fitting clothing that allows for movement. It'd help people show up better prepared and knowing what to expect.

    2 votes

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