Member - ABC Ignite Engagement
1159 results found
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1 vote
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Redeeming points
I should be able to redeem my points for a shirt/tank top on my app and pick it up at my local gym. Instead I have to wait over a month to get my clothing shipped to me when my local gym has everything I need. My suggestion is to give a bar code after I redeem point and/or buy a shirt/tank from the app so I can go to my local gym scan that barcode and get my item there. Simple things here... we are in 2024 lets do better.
1 vote -
Choose your own default location.
Choose your own default location.
33 votes -
Class cancellations
Notify customers that have signed up for classes if the class gets cancelled.
1 vote -
More spinning classes in the afternoons
They are only offering two weekly spinning classes in the afternoons and they are always out of places. They should offer this class daily and in two different shifts in the afternoons.
1 vote -
Fix your app
This app is terrible. It doesn’t work properly and customer service is horrendous. Members have not been able to sign into my classes for several weeks due an issue with my email?! Here’s an idea, how about you make an app that works. Thanks!
1 vote -
Seeing who is in class
For a few months it was possible to see who else was going to be taking class when booking a class. It was nice and motivating being able to see if your friends were attending the class beforehand.
28 votes -
We should be able to change our home gym easier i accidentally selected the wrong one and now I cannot change it
So I feel like we should be able to change or update our home gym in the app alot easier than it is now i say easier but you literally can't change your home gym once you select one and I really don't like that I accidentally selected the wrong gym for my home gym and now it's stuck on a gym I literally never go to and probably will never go to 🙄
2 votes -
A button to see RAC reward points
A button to see the number of reward points a user has accumulated
1 vote -
Hot water in the showers!
Showers in hot water !
3 votes -
Book with trainer through app
I already have a trainer I have used and loved. It would make things so much easier if I could just book sessions with her through the app
5 votes -
Ability to search for a specific exercise. Lookup our stats for an exercise.
If I want to look up a specific exercise that I did before to see what my stats were, I need to search every day in my workout plan until I find the exercise and then click on it. There should be some place where I can look at all the exercises I have ever completed and see what my stats are rather than looking through each workout session until I find it.
2 votes -
Sign up Guest for classes in the app
Ability to sign up our guest for classes in the app
4 votes -
Filter class search by specific Trainer and specific Class
Have the ability to filter search classes by specific class and specific trainer instead of just scrolling down the list of classes.
60 votes -
Class item list
I think on top of class descriptions, there should be a list of what attendees need to bring with them i.e. provide your own boxing gloves or yoga mat, and proper attire includes grippy socks or loose fitting clothing that allows for movement. It'd help people show up better prepared and knowing what to expect.
5 votes -
Gym capacity / number of people
Is there a way to see how much full is the gym? I dont see why not, everyone scams on entering the gym so they know how many people is there.
Doesnt need to say the number but mainly say if its empty, med of full. Or use a bar to measure. I have seem this feature on PLANET FITNESS
58 votes -
Search for classes by type, not by gym
Allow class search by type of class rather than searching gym by gym for a yoga class ( or whatever type of class). Laborious searching gym by gym for a class I want to take
46 votes -
Classes
List a description of the classes in the app so I know what I’m signing up for.
Also 6:30am or 7:30am classes. 6am is to early and 8:30 is to late for folks starting work at 9.
4 votes -
Have child care on Friday afternoons
Child care is available Monday-Thursday 430-8but closed on Fridays…. It would be super helpful if it was open Friday afternoons too!
1 vote -
Bastards
It’s not Etical what I can’t delete my payment Metod in the app, I had kidney stones and I have to stop going to the gym, there is no way that I can’t do it by the app….
1 vote
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