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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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1159 results found

  1. 1 vote

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  2. Redeeming points

    I should be able to redeem my points for a shirt/tank top on my app and pick it up at my local gym. Instead I have to wait over a month to get my clothing shipped to me when my local gym has everything I need. My suggestion is to give a bar code after I redeem point and/or buy a shirt/tank from the app so I can go to my local gym scan that barcode and get my item there. Simple things here... we are in 2024 lets do better.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Choose your own default location.

    Choose your own default location.

    33 votes

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  4. Class cancellations

    Notify customers that have signed up for classes if the class gets cancelled.

    1 vote

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  5. More spinning classes in the afternoons

    They are only offering two weekly spinning classes in the afternoons and they are always out of places. They should offer this class daily and in two different shifts in the afternoons.

    1 vote

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  6. Fix your app

    This app is terrible. It doesn’t work properly and customer service is horrendous. Members have not been able to sign into my classes for several weeks due an issue with my email?! Here’s an idea, how about you make an app that works. Thanks!

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  7. Seeing who is in class

    For a few months it was possible to see who else was going to be taking class when booking a class. It was nice and motivating being able to see if your friends were attending the class beforehand.

    28 votes

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  8. We should be able to change our home gym easier i accidentally selected the wrong one and now I cannot change it

    So I feel like we should be able to change or update our home gym in the app alot easier than it is now i say easier but you literally can't change your home gym once you select one and I really don't like that I accidentally selected the wrong gym for my home gym and now it's stuck on a gym I literally never go to and probably will never go to 🙄

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  9. A button to see RAC reward points

    A button to see the number of reward points a user has accumulated

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  10. Hot water in the showers!

    Showers in hot water !

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Book with trainer through app

    I already have a trainer I have used and loved. It would make things so much easier if I could just book sessions with her through the app

    5 votes

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  12. Ability to search for a specific exercise. Lookup our stats for an exercise.

    If I want to look up a specific exercise that I did before to see what my stats were, I need to search every day in my workout plan until I find the exercise and then click on it. There should be some place where I can look at all the exercises I have ever completed and see what my stats are rather than looking through each workout session until I find it.

    2 votes

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  13. Sign up Guest for classes in the app

    Ability to sign up our guest for classes in the app

    4 votes

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  14. Filter class search by specific Trainer and specific Class

    Have the ability to filter search classes by specific class and specific trainer instead of just scrolling down the list of classes.

    60 votes

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  15. Class item list

    I think on top of class descriptions, there should be a list of what attendees need to bring with them i.e. provide your own boxing gloves or yoga mat, and proper attire includes grippy socks or loose fitting clothing that allows for movement. It'd help people show up better prepared and knowing what to expect.

    5 votes

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  16. Gym capacity / number of people

    Is there a way to see how much full is the gym? I dont see why not, everyone scams on entering the gym so they know how many people is there.

    Doesnt need to say the number but mainly say if its empty, med of full. Or use a bar to measure. I have seem this feature on PLANET FITNESS

    58 votes

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  17. Search for classes by type, not by gym

    Allow class search by type of class rather than searching gym by gym for a yoga class ( or whatever type of class). Laborious searching gym by gym for a class I want to take

    46 votes

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  18. Classes

    List a description of the classes in the app so I know what I’m signing up for.

    Also 6:30am or 7:30am classes. 6am is to early and 8:30 is to late for folks starting work at 9.

    4 votes

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  19. Have child care on Friday afternoons

    Child care is available Monday-Thursday 430-8but closed on Fridays…. It would be super helpful if it was open Friday afternoons too!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Bastards

    It’s not Etical what I can’t delete my payment Metod in the app, I had kidney stones and I have to stop going to the gym, there is no way that I can’t do it by the app….

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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