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← Coach / Trainer - ABC Trainerize

Voice messages!

It’s a bit hard to get your excitement or instructions across when sending written messages so I think voice messaging would be a great addition. I’ve had clients reach out to me this way on IG and the response is much more fluid.

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Gabriella McArdle shared this idea  ·   ·  Report…  ·  Admin →
completed  ·  AdminAnonymous (Product owner, ABC Trainerize) responded  · 

Hi everyone,

Thanks for your great suggestion! We’re marking this idea as completed! You can learn more about it in this blog post or in this help article. 


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You and your client MUST be on app version v.7.114.0 in order for the voice message function to work on mobile. It will not  work otherwise. Certain Custom branded apps are still rolling out, but  you should be getting it shortly if you haven’t so far.

Few important things you should know about voice messages feature:

  • Voice messages are available in DMs, and Groups, and both on Web and Mobile.
  • You have 2 ways of sending voice message:

-Tap, Hold to Record and Release to send
        -Tap, Hold, Swipe up to lock for hands free, Record hands free and Tap to send

  • Length of voice message is up to 5min long.
  • You have ability to speed up the voice message to up to 2x.
  • Voice messages in groups are off by default for clients, but you can turn it on in the settings.
  • Just like any other message you can delete voice message.

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Please note below items we are aware of an working on. We don’t have precise ETA yet for it:

  • User can’t start new thread with a voice message - currently in development and we will be releasing this fix soon
  • Trainer can’t turn off voice messages for clients in DMs - on the roadmap no ETA at the moment but you can vote for this idea here as we will be regularly checking demand for this which will help us prioritize this feature.

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We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.


Thanks!

Show previous admin responses (2)
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  • Friso Jelluma commented  ·   ·  Report

    Please add a voicemessage button in the chat for faster communication.

  • Anonymous commented  ·   ·  Report

    I use voice memos with clients for checkins

  • Isaac Morgado commented  ·   ·  Report

    I agree, we also use voxer as the voice text capability allows us to connect in a different way with our clients

  • Morgan Self commented  ·   ·  Report

    I currently have my clients use the Voxer app to communicate with me because it has a walk-in talkie feature, as well as the ability to send GIFS, pictures, and videos. I would love to be able to use trainerize for all client communications!

  • Masiel Encarnacion commented  ·   ·  Report

    This would be AMAZING! There are times where I honestly just want to speak to my clients via the app and if it had that - this app would be a game changer

  • Anonymous commented  ·   ·  Report

    Yes please, so important and so much time saving!

    It’s been mentioned so many times and I don’t really understand why it has been implemented yet. Can Trainerize please give an update about it, thanks!

    This would definitely be a game changer!

  • Thomas Pfeiffer commented  ·   ·  Report

    Yesssssss I need this!! I have to use facebook to send voice messages, which is not a problem, but I'd like to use within Trainerize

  • Trainer commented  ·   ·  Report

    Yes! I use VOXER as the moment and really benefit from the voice message when I am chatting to my clients so this would be an amazing feature to be added for productivity

  • Jessica Taylor commented  ·   ·  Report

    OMG YES!!! I used to use Voxer and recently moved all communications to Trainerize and for SO many reasons this feature needs to be added. Convenience but also it REALLY helps when you are getting started with a new client or need to touch base about something where voice inflection really helps since things can get lost in written word. PLEASE ADD ASAP :)

  • Morgan Self commented  ·   ·  Report

    YES! NEEEEED! Right now I have to have my clients download the Voxer app, because it allows me to send them text, pictures, videos, AND voice messages. It would be great to eliminate that app for my clients and be able to use Trainerize for this instead

  • Seth Scrimo commented  ·   ·  Report

    Add a process where you can add a video explaining or voice message when describing instructions.

  • Friso Jelluma commented  ·   ·  Report

    Adding a voicemessage button in the DM with clients.

    Faster and time efficient way of communicating!

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