Ability to access team members conversations with clients
I'm sure there are some legality concerns with this, but one thing we want to do is do a monthly quality check with our coaches to ensure they're communicating with clients according to our coaching policy.
As of now, it seems the only way to do this would be to log into their actual trainer account, which isn't ideal.
I'm hoping there could be some workaround for this, as we want to ensure we give our clients the best quality possible.
3
votes
Carter Good
shared this idea
-
Jeremy Riesenburger commented
there are no legality concerns with this and other apps (everfit for example) allow this CRITICAL component to any business owner.