last minute cancellation
There is currently no way to initiate or track client last minute cancellations...
a client can't go in to enter the last minute cancellation (assuming the settings are restricted for the standard 24hr window). I would HATE to show up at the gym for a 6am if the client cancelled in the middle of the night...I wouldn't know as I wouldn't get the notification that they cancelled unless they messaged me directly.
as a coach, I can't go in and last minute cancel (ensuring that the session credit is still used) if they messaged me directly...and in order to "track" it I have to enter that into the client's notes.
This is not great for functionality or analytics. :(