Text reminders to clients for upcoming sessions
To reduce the risk of clients missing sessions, it would be great to automate session reminders to clients when they have upcoming sessions via text message (Trainerize notifications don't always come through due to Apple/Android notification settings sometimes silencing them, but texts are more reliable).
Matt Dwornik
shared this idea
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Cassi Bormann commented
A more robust client notification system for client touchpoints, deliverables or scheduling - that goes either directly to phone or through text message - to remind of various tasks. This would only be seen by the Trainer. Could include reminders to schedule a call/session, update programming, do check-ins, send survey, start offboarding, etc.
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Anonymous commented
Yes to this- I went from a different system that sent out text reminders, which was critical to people remembering their appt times.