Different start up/welcome automation email for challenges
Currently, my welcome email and start up automation email is geared to my 1:1 high ticketed clients. Upon access, they receive this email for onboarding which includes the 1:1 coaching overview guide, high ticketed meal plan documents and the waiver.
This app needs a separate automation geared towards those joining a shorter lived challenge so they can get a feel for the app and i can up-sell into my 1:1 program. Right now there is no way around this welcome email and i don't want them to have access to these high-ticketed 1:1 documents and instructions when they will only be in the app for a 14-day period.
Please vote this as critical, this feature needs implemented ! Thank you!
Edit: I think it would be smart to have an option to select "Create different start up automation/welcome email for this product" when creating a new product. This way, you have a specific welcome email that can go out to all 1:1 clients and also the ability to adjust the welcome email per product you create/offer to avoid confusion!
Anonymous
shared this idea
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Meaghan Sutter commented
There should be an option to automatically send a Welcome Email to clients, existing and new, when they sign up for a specific type of program, including any video or PDF links that are relevant to that particular program.
For example, we have a 12-week intermediate program that's targeted for people who hike - so whether they're a current client or not, they should receive a Welcome Email detailing what they can expect form the program and some PDFs about local hikes to improve fitness with.
A generic Welcome Email to new clients is simply not enough. I'm surprised this isn't an option already. PLEASE VOTE so we can get this important change made.
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Chaim Loeb commented
This would be great!
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Rob commented
There is a way around this... I provide my high end / program specific documents in a group, trainer only post, via links to their dropbox location.
Everyone gets the same welcome email which directs them to look into their group ofr documents & forms pertinent to their program.
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Justin Schollard commented
Seem like this should be a basic feature
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Jonas Schwartz
commented
I sell several different programs, and I would love to send an appropriate email for each program automatically. Great idea!
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Micheline
commented
If I have different fitness products that do not qualify for the same welcome email, it's either I have to set up one email that everyone gets or not set up and email and email everyone manually. I would like to be able to set up different welcome emails
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Anonymous
commented
Have the option to send a different welcome email dependent upon the program purchased.
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John McCook
commented
Be able to generate different welcome emails with different pdf attachments depending on what programme clients have signed up to.
A subscriber to a fat loss programme would have a different welcome email and welcome documents to someone on a sports specific workout.