Improve the In-App video call feature for seamless experience
I conduct online training sessions, previously using Zoom for all classes. However, I recently switched to the In-App video call feature for convenience, despite it being a paid feature. While this feature has streamlined my workflow, there are a few significant improvements that would greatly enhance my experience:
When more than four people join the call, the fifth person is moved to a secondary window, making it challenging to navigate between windows during training sessions. This hinders my ability to monitor clients' progress effectively.
The In-App video feature is highly sensitive to internet fluctuations, resulting in frequent voice lag and video freezing issues reported by clients. This was never a problem when using Zoom, highlighting the need for technological upgrades to compete with existing video calling applications.
The trainer's video tile appears too small, making it difficult for me to see myself and adjust my position as needed during training. As an instructor, it's crucial to be aware of how I'm presenting myself to ensure clear explanations and demonstrations.
I hope these suggestions will be considered to improve the In-App video call feature and provide a seamless experience for trainers and clients alike.