Coach / Trainer - ABC Trainerize
282 results found
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ability to undo archiving a message
I accidentally archived a message, but it's hard to find the thread again. Wish there was a way to quickly undo what I did.
5 votes -
The ability to delete automated messages completely
I set up reminders for clients session (for forever) you cannot undo that, only clear it from their calendar month to month.
3 votes -
Bulk email clients from the app
Bulk Email to clients
It would be great to be able to send emails in bulk to clients if we are sending out a weekly newsletter something similar.
1 vote -
Can we get some different response emojis?
The tongue one is confusing. I can’t tell if it’s laughing or grossed out lol. It would be nice to have a laughing one or even a sad one instead of thumbs down.
2 votes -
Set away time and mutes messages on off-work hours
I have a client that messages me at all hours of the night. Being able to mute these messages so I don’t get notified & can just see them in the morning.
14 votes -
Allow trainers to decide who gets the auto messages rather than the entire clientele list.
I have different packages available some people get one on one coaching at some people opt for a self paced workout guide. I would like to be able to turn on my messages to some people who chose to do self paced because some don’t make sense when they are doing the workouts on there own time and speed.
6 votes -
Toggle auto-messaging on or off for a custom client type
the auto messages are great but it would be much better if we could turn them on/off for individual clients instead of all or nothing
6 votes -
Automated Messaging with actions that can trigger different journeys
We are only able to send 3 messages in a sequence. It would be helpful if we could further automate messages by programming options in the initial message, then have the following messages sent based on the client answer. For example, Trainers initial message asks a yes, or no question. Once received, the client selects the answer, the follow up messages from trainer are then based on the client's selection.
2 votes -
❤️ emoji for quick reply
Small idea I know but surprisingly I keep having clients asking for it for the quick reply. Also the 💪🏼💪🏿💪 would be great.
6 votes -
Screenshot
I want to be able to send screenshots from my laptop. I have tons of pictures and motivational quotes saved as screenshots. When I attempted to put one in a message, the system wouldn't allow it. I essentially had to save the picture to a document, download it as a pdf, then put it in the message to send. That's was time consuming.
2 votes -
54 votes
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edit auto messages without having to copy and paste and delete
Currently, to edit an auto message you need to copy the current one, delete it, paste, then edit. It would be great to edit directly.
5 votes -
Messenger Chatbox
Have a similar feature to Facebook where you can access your messages on any page. It's a hassle switching back and forth to messages amongst doing other things. Having chat boxes in the bottom right would be so convenient.
7 votes -
Auto Responder FAQ To Clients
I would like to be able to set up an auto responder to in app messages on Trainerize, so that when a client sends a message they are prompted to click on a link to an FAQ sheet.
This would cut down on the amount time trainers need to spend responding to simple messages.
3 votes -
Mute certain client message notifications
Have the ability to mute certain clients. Some clients send numerous messages throughout the day and sometimes I need a break from them while still being able to receive messages from clients that aren’t so overwhelming
3 votes -
Faster live video messaging (like Marco Polo)
Video messages are not quite long enough but more importantly they take forever to upload which takes up so much of our time. It would be great to have an improved form of video messaging. (Marco polo style would be great as it is quick and easy to use)
15 votes -
Change time for Automated In-app Messages
Many of the automated in-app messages are set to send at 9am, which is okay for some, but not for others (such as 1st day of a training plan) when you have clients who may workout much earlier than this.
Currently not able to use this feature, and have to create individual auto-messages per client or program in order to send the "1st day" message earlier than 9am.
3 votes -
Ability to turn off auto response feature with clients
I have clients complaining about the auto response feature and how annoying it can get. Would be great if we had the option to toggle that feature on or off depending on the client
2 votes -
Be able to do scheduled automated messages on mobile devices
I know you can schedule automated messages on the desktop version, however to my understanding, you can’t access your training plans to add automated messages on a mobile device. Also, I can’t add videos to an automated message on a desktop version.
I know this sounds like complaining but I am not! I love the app and excited for where it is going!
60 votes -
Search feature on the message system. That way if we have to go back and look for something, we don't have to scroll forever.
If we have to go back and look for something specific, it takes a pretty long time to scroll back. We have a lot of clients who have been with us for well over a year..and more. Searching the history of messages can take a really long time.
17 votes
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