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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

What can we improve or add for the coaching client or gym member ?

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282 results found

  1. Please remove, reduce or create a way to turn off automated messages to clients. They’re confusing to clients.

    2 votes

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  2. Messaging Arrows for TraCking

    When I open up messages to see what clients have messaged me, it is not obvious who sent the last message after you’ve opened a client message.

    It’d be nice if there was a way to see if the last message in a conversation was incoming or outgoing when I am scrolling through at the end of the day to make sure I didn’t miss any messages that I may have read and never replied to.

    2 votes

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  3. Communication be all in the same place

    Have workout completes and comments come through in the general chat. It’s confusing for clients to navigate to different tabs for communications about their workouts

    2 votes

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  4. Voice memos !!!

    3 votes

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  5. Have video upload instructions or tips in Trainerize messages.

    Many of my clients have issues uploading videos for form check. They don't know that they need to keep the messages below 20MB until after they filmed the movement. Having some tips or instructions would improve the messaging experience and would greatly reduce frustration. I personally have to answer questions about this at least 3x per week.

    1 vote

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  6. send auto message when a client first signs up

    When setting up a new product for purchase it would be so helpful to be able to schedule an auto message on that product's automation. Just like we can auto-tag the client, assign them to a trainer, set up the client type, attach pdf, etc on the first purchase. So when a client purchases that new product they will automatically be sent a message pertaining to that specific product.

    1 vote

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  7. Trainer to-do checklist

    you guys should have a To-Do list on our overview page, or a note box. where we can write down things we need to do with our training, clients, business whatever. that way its all in one place

    13 votes

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  8. Ability to save or favorite important messages so they are easy to find later

    I would like the ability to favorite or save messages and have a folder where I can access these messages

    3 votes

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  9. respond to individual messages

    The ability to respond to individual messages like a text thread.

    3 votes

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  10. auto message

    We have auto messages that go up to 14 days...can we made more of those in there?

    30 Day
    90 day?
    1 Year ETC

    3 votes

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  11. Set up auto messages for client tags

    If clients are given a tag such as missed a few workouts or not responded to check in messages lately, can we set up an auto message to be sent when this tag is also applied. This would save manually looking over the tags and sending messages out to follow up with clients.

    2 votes

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  12. Ability to schedule video messages

    2 votes

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  13. pin notes, links or messages in group chats

    Some form of 'description' section on the group chat feature or the ability to pin certain information like links or messages to the top of group chats for easy access by all group members

    43 votes

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  14. Add hyperlinks into auto-messages

    Rather than paste a full url into an auto-message, have the ability to add a hyperlink to specific text.

    19 votes

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  15. Extending the video duration via the chat

    Extending the video duration via the chat

    1 vote

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  16. Voicenotes on messaging

    Please can you include the option for trainers (and clients) to add voicenotes on the messaging feature to save time (like on WhatsApp?) Many thanks!

    7 votes

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  17. Personalized Automated In-app Messages for All of the Milestones

    This already exists only for the first workout and first activity milestones. My clients love receiving messages when they hit their milestones it really boosts their motivation. Being able to have those already in place like the first activity milestone makes everything so much easier! Also, having the ability to customize it with elements like these {first name} {acivity} {milestone} would be great!

    2 votes

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  18. Separate auto-messages and events for 2 way and 1 way client types

    It would be nice to have a separate welcome email / e-consultation form / auto-messages for the two different client types. When offering high and low ticketed products, a coach may want the auto-messages and events to look different for those two different offerings.

    7 votes

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  19. Just Want

    I’m going to get some food

    1 vote

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  20. Online status on messenger

    Online status, showing a small green dot or "online" badge when the client/coach is currently online.

    17 votes

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Coach / Trainer - ABC Trainerize

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