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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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300 results found

  1. 8 votes

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  2. Auto messages and emails should support more than one language.

    Automated messages and mails can only be send in one language. If my client doesn't speak the standard language he should get the option to automatically change it to his language.

    1 vote

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  3. Allow an automation for a message where it has all the attachments like photos, pdfs and printable stuff that the client can download.

    Allow an automation for a message where it has all the attachments like photos, pdfs and printable stuff that the client can download.

    2 votes

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  4. Be able to communicate with clients using your phone & not have to use the desktop version

    Be able to message clients using a "coaches" app or integrate some sort of feature into the app where you can message clients on the go and not have to go to the computer every-time you need to reach-out/reply

    1 vote

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  5. Scheduled/pending auto messages appear in chat with client to avoid repeating things by mistake

    Example: auto message on day 3 prompts client to connect their wearable fitness tracker, but they already did or you already talked about that with them. Please give the option to 1) see scheduled messages in chat and 2) ability to cancel auto message for specific client, without having to turn off the auto message for all clients in settings, then have to remember to turn it back on once the day passes.

    1 vote

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  6. People in Basic Profile to be able to message trainers.

    Let profiles in Basic to be able to message Trainers.

    3 votes

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  7. 2 votes

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  8. Messaging Arrows for TraCking

    When I open up messages to see what clients have messaged me, it is not obvious who sent the last message after you’ve opened a client message.

    It’d be nice if there was a way to see if the last message in a conversation was incoming or outgoing when I am scrolling through at the end of the day to make sure I didn’t miss any messages that I may have read and never replied to.

    2 votes

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  9. Communication be all in the same place

    Have workout completes and comments come through in the general chat. It’s confusing for clients to navigate to different tabs for communications about their workouts

    2 votes

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  10. 3 votes

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  11. Have video upload instructions or tips in Trainerize messages.

    Many of my clients have issues uploading videos for form check. They don't know that they need to keep the messages below 20MB until after they filmed the movement. Having some tips or instructions would improve the messaging experience and would greatly reduce frustration. I personally have to answer questions about this at least 3x per week.

    1 vote

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  12. send auto message when a client first signs up

    When setting up a new product for purchase it would be so helpful to be able to schedule an auto message on that product's automation. Just like we can auto-tag the client, assign them to a trainer, set up the client type, attach pdf, etc on the first purchase. So when a client purchases that new product they will automatically be sent a message pertaining to that specific product.

    1 vote

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  13. Trainer to-do checklist

    you guys should have a To-Do list on our overview page, or a note box. where we can write down things we need to do with our training, clients, business whatever. that way its all in one place

    13 votes

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  14. Ability to save or favorite important messages so they are easy to find later

    I would like the ability to favorite or save messages and have a folder where I can access these messages

    3 votes

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  15. auto message

    We have auto messages that go up to 14 days...can we made more of those in there?

    30 Day
    90 day?
    1 Year ETC

    3 votes

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  16. Set up auto messages for client tags

    If clients are given a tag such as missed a few workouts or not responded to check in messages lately, can we set up an auto message to be sent when this tag is also applied. This would save manually looking over the tags and sending messages out to follow up with clients.

    2 votes

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  17. 2 votes

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  18. Add hyperlinks into auto-messages

    Rather than paste a full url into an auto-message, have the ability to add a hyperlink to specific text.

    20 votes

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  19. Voicenotes on messaging

    Please can you include the option for trainers (and clients) to add voicenotes on the messaging feature to save time (like on WhatsApp?) Many thanks!

    7 votes

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  20. Personalized Automated In-app Messages for All of the Milestones

    This already exists only for the first workout and first activity milestones. My clients love receiving messages when they hit their milestones it really boosts their motivation. Being able to have those already in place like the first activity milestone makes everything so much easier! Also, having the ability to customize it with elements like these {first name} {acivity} {milestone} would be great!

    2 votes

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