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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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199 results found

  1. Please allow Sezzle

    Interested in adding payment options for purchases

    2 votes

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  2. Filter payments

    Be able to filter invoices and transactions by products and trainers.

    2 votes

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  3. Trainerize Pay for Lebanon

    ability to use trainerize pay in Lebanon, although I'm moving to Canada soon but my target audience are the lebanese people.
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    2 votes

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  4. 2 votes

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  5. Stronger Point Of Sale & Billing Features + Contract Generation

    With all the features Trainerize has added over the years, the only thing preventing it from being a standalone CRM is stronger sales and billing features.

    Contract Generation - Products should have the ability to add a contract. It should auto-fill client info and allowed it to be signed in app or printed out to be signed.

    Stronger Point Of Sales - Allowing partial payments at sign up/payment plans. Custom billing dates, split payments, pay for another member, etc.

    Billing Features - Many of the above being able to be edited, pausing/freezing memberships, refunding items to account, applying account balance…

    1 vote

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  6. multiple versions of same product

    Please allow a single product to be sold in multiple versions or at multiple price points (weekly, monthly, yearly, etc). A lot of space is wasted showing the same product over and over again but with specific variations on the products page for clients (especially on mobile) and it is more confusing and overwhelming than helpful.

    Hiding variations of products, and only showing one, and telling the client there are others available upon request is the only workaround and it has the opposite problem: clients are not well informed about their options and may avoid making a purchase simply because…

    1 vote

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  7. Spanish Language in App Menu

    As a Spanish-speaking trainer, I am enthusiastic about expanding into the Latin American market. However, I am facing a significant hurdle in our growth trajectory. Currently, the absence of Spanish language options for the main menu buttons in the app is proving to be a challenge.

    In today's globalized world, offering language choices during the account setup process is not only beneficial but also essential for enhancing user experience. By incorporating Spanish language support, we can significantly enhance accessibility for our Spanish-speaking customers, thereby fostering greater understanding and engagement with our platform. This, in turn, has the potential to fuel…

    1 vote

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  8. Make it so if a payment fails for a client, Once they add funds or put a different card on file that you can push the payment through

    Make it so if a payment fails for a client, Once they add funds or put a different card on file you can push the payment through as soon as it is updated.

    1 vote

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  9. Integrate Paypal as an option for those who live in the Channel Islands as Stripe is unavailable

    We are not supported by Stripe or GoCardless here in Guernsey or Jersey

    1 vote

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  10. Payment method

    We need more payment methods in the Stripe/ Trainerize Pay integration.

    Currently it only accepts credit/debit cards which take 2.9% +30c on EACH transaction. This can get way too expensive considering some people do weekly payments and the integration isn't any good either. No freezing memberships, no payment reminders, no instant payouts, etc.

    People at least need the option to use Bank transfers, Zelle, Cashapp, Venmo, Apple Pay, Google Pay etc

    1 vote

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  11. Add Terms and Conditions agreement to the Check out page of a product

    Rather than having to connect zappier and a third party document signing app, Trainerize should have the option for coaches to add a "Terms and Conditions Agreement" to each product. This would allow for a streamlined selling process inside of trainerize.

    1 vote

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  12. Multiple bank accounts for multiple sites

    We run an expanding chain of gyms that offer PT services, each gym has it's own subsidiary bank account. At present on trainerize if we use it to take payments, all funds would be paid into one account. My request would be that for each location you could add its own bank details for payments to be paid to, so that each location can better manage and control it's own finances.

    1 vote

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  13. Down payment

    I would like to offer clients the ability to make a down payment and then have the remaining payments auto draft. For example; for a $5000 plan they could pay 20% down ($1000) an have the remaining $4000 paid as monthly installaments of $363.63. I know I could create a product for $2000 then create another product that has recurring 11 month payments of $363.63 but that seems tedious and unnecessarily clogs up the products page. This would make this seamless and I could offer it in the app instead of having to do it on the backend every time.

    1 vote

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  14. Be able to rerun failed payments quicker than 3 days

    I have only recently started using the payments feature and I was so disappointed today when I had 3 failed payments to see I have to wait another 3 days for them to rerun when each client messaged me instantly to ask me to rerun. It's inconvenient for both me and them - they have to ensure the funds stay available in their account for a further 3 days. I feel like there should be an instant feature for this and mark this as high priority on my list!

    1 vote

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  15. Upgrades For Plans

    I have my clients on 3, 6, and 12 month plans at 1, 2 or 3 times per week. Sometimes, they decide they want to add days or increase the duration of their plan, but they don’t always want to add a whole new contract. They just want the remainder of their current agreement to be different.

    For example - client has 2x/week, six month training contract with me and on month 4 decides they want to do 3x/week for the remaining two months. Instead of having to sell them a whole new product, do the math to determine how…

    1 vote

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  16. Allow trainers to add their own payment details to their trainer profile.

    This would be a great option to have, especially for gyms. As a group of 5 gyms that have many personal trainers, not having this option make things quite hard. It would be great for clients to have the option to pay our trainers directly. We have had to find another alternative because trainerize doesn't currently have this available.

    1 vote

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  17. 1 vote

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  18. let costumers pay in their own currency, this is possible with stripe

    let costumers pay in their own currency, this is possible with stripe

    1 vote

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  19. checkbox payment

    Add Checkbox for Waiver During Checkout

    1 vote

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  20. UPI payment mode for Indian clients

    For Indians UPI is the preferred mode of online payment. It will help your company if you could integrate this. Loads of payment wallets you can work with to achieve this.

    1 vote

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