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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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219 results found

  1. Spanish Language in App Menu

    As a Spanish-speaking trainer, I am enthusiastic about expanding into the Latin American market. However, I am facing a significant hurdle in our growth trajectory. Currently, the absence of Spanish language options for the main menu buttons in the app is proving to be a challenge.

    In today's globalized world, offering language choices during the account setup process is not only beneficial but also essential for enhancing user experience. By incorporating Spanish language support, we can significantly enhance accessibility for our Spanish-speaking customers, thereby fostering greater understanding and engagement with our platform. This, in turn, has the potential to fuel…

    10 votes

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  2. Allow clients to trial program for 7 days & automatically roll them into the subscription unless they cancel.

    Offering a Trial option with automatic roll in into the paid programming (unless cancel) without client having to actually purchase the paid programming. This is allowing clients more time to question/hesitate and not continue on with the program.
    Less work for client = greater client retention.

    3 votes

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  3. Payment plans

    the ability to charge an initial fee to start working for a client but have their actually monthly payments start when they have their program in hand. for example: a client wants to work with me it takes 1 week to get their plan going but I want cash in hand before I start working.. but I want their monthly charges to be withdrawn on the day of the month they receive their programming.

    7 votes

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  4. Allow billing in app and for non clients to be able to pay for a clients sessions. Ie parents or friends

    Allow billing in app and for non clients to be able to pay for a clients sessions. Ie parents or friends

    1 vote

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    1 comment  ·  Payments  ·  Admin →
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  5. Account owners should receive all payment notifications on the account

    Account owners should receive all payment notifications, whether or not the product automation assigns the purchasing client to a different trainer.

    4 votes

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  6. Put an add to chart button and not just a buy button

    So clients can purchase more than one product at a time can we have an add to cart button .

    1 vote

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  7. Ability to modify the order that products are displayed on coach's profile page

    Create an option to adjust the order in which products are displayed from top to bottom on coach's profile page for all products within main product, add-on, and session pack categories.

    1 vote

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  8. For trainerize to be apply to use the payment option that stripe offers like ideal google pay and apple pay.

    For now the connection to trainerize will still only allow credit card. when opening stripe u can select other payment but they are not allowed by trainerize

    1 vote

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  9. When creating a product that only grants add on programs, I'd like to have the option to setup 1-way or 2-way messaging.

    When creating a product that only grants add on programs, I'd like to have the option to setup 1-way or 2-way messaging. right now it defaults them to 2 way and you cant change the default.

    1 vote

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  10. Add AFFIRM (Stripe) Payment integration

    Right now the only option for coaches to sell their services with stripe to trainerize integration is one-time payment and subscription payments. However, for high-ticket coaches clients tend to stray away from paying thousands upfront for their services and usually request subscription payments. It would be beneficial for coaches AND clients alike to incorporate Affirm that’s already offered on stripe to be able to choose a payment term that is comfortable for the client and allow the coach to receive the full payment upfront.

    1 vote

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  11. 13 votes

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  12. Stronger Point Of Sale & Billing Features + Contract Generation

    With all the features Trainerize has added over the years, the only thing preventing it from being a standalone CRM is stronger sales and billing features.

    Contract Generation - Products should have the ability to add a contract. It should auto-fill client info and allowed it to be signed in app or printed out to be signed.

    Stronger Point Of Sales - Allowing partial payments at sign up/payment plans. Custom billing dates, split payments, pay for another member, etc.

    Billing Features - Many of the above being able to be edited, pausing/freezing memberships, refunding items to account, applying account balance…

    4 votes

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  13. Add Klarna Payment Option

    See this has been posted before... but it's still not up on Trainerize yet - stripe has a partnership with klarna affirm etc - and it'll be really helpful if you allowed the trainers to give that option simply at checkout for clients in the product - this would be huge to increase trainers revenue and also put more money through Trainerize - definitely should prioritize this

    best.

    j

    1 vote

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  14. Improved payment management + easily adding and deleting session credits

    Currently, there is no option to pause, postpone, or conveniently delete client sessions in case of a refund. As it stands, the only workaround is to add fake sessions to exhaust the credits manually.

    12 votes

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    1 comment  ·  Payments  ·  Admin →
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  15. Landing Pages

    More Customization of Landing Pages, Currently Very Bland.

    9 votes

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  16. Remove the Email Confirmation for Payments

    Remove the email confirmation when making payments to clients, I've found my business has lost about 5-10% of revenue since transferring over from Mindbody due to this feature.

    Having clients have to confirm via email the purchase of a gym towel for $15 is frustrating, coming from Mindbody where they deemed once someone has put a payment method into the system it's enough to make transactions without confirmation.

    Also with memberships when I have to suspend someone's membership for a week, they have to activate their membership again via email which can also lead to a loss of revenue.

    1 vote

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  17. Allow purchasing of more sessions right in the app without having to log in again

    Clients get really confused when they're already logged into the app, and then are asked to log in again to purchase more sessions. Please make session purchasing available in the app, where they already have their card stored for ease of use

    1 vote

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  18. Need more payment processing options

    We need more payment processing options, Stripe is not available for the Cayman Islands

    1 vote

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  19. private products

    Allow to build a product and make it "my eyes only" or "private" instead of it being visible to all. I don't want all products available to everyone.

    2 votes

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  20. Option to Upgrade a Client's Plan without Cancelling Old Product

    Option to Upgrade a Client's Plan without Cancelling Old Product

    I put clients on 12, 28, or 52 week programs. Within these programs, clients can train 1, 2, or 3 times per week.

    Sometimes, a client will be training for, say, 12 weeks at 1 time per week and decide halfway through that they want to train 3 times per week.

    Currently, the only way to do this is to cancel the current product and start a new one, but if the person doesn't want to start a NEW 12-week program, and just wants to complete their CURRENT 12-week program…

    6 votes

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