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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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235 results found

  1. Stronger Point Of Sale & Billing Features + Contract Generation

    With all the features Trainerize has added over the years, the only thing preventing it from being a standalone CRM is stronger sales and billing features.

    Contract Generation - Products should have the ability to add a contract. It should auto-fill client info and allowed it to be signed in app or printed out to be signed.

    Stronger Point Of Sales - Allowing partial payments at sign up/payment plans. Custom billing dates, split payments, pay for another member, etc.

    Billing Features - Many of the above being able to be edited, pausing/freezing memberships, refunding items to account, applying account balance…

    10 votes

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  2. Allow billing in app and for non clients to be able to pay for a clients sessions. Ie parents or friends

    Allow billing in app and for non clients to be able to pay for a clients sessions. Ie parents or friends

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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  3. Remove the Email Confirmation for Payments

    Remove the email confirmation when making payments to clients, I've found my business has lost about 5-10% of revenue since transferring over from Mindbody due to this feature.

    Having clients have to confirm via email the purchase of a gym towel for $15 is frustrating, coming from Mindbody where they deemed once someone has put a payment method into the system it's enough to make transactions without confirmation.

    Also with memberships when I have to suspend someone's membership for a week, they have to activate their membership again via email which can also lead to a loss of revenue.

    3 votes

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  4. Account owners should receive all payment notifications on the account

    Account owners should receive all payment notifications, whether or not the product automation assigns the purchasing client to a different trainer.

    5 votes

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  5. Ideal

    Ideal would be a great payment for me.
    Im from The Netherlands and we don't have creditcards.
    It would be great to have it all in the app.

    1 vote

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  6. Payment plans

    the ability to charge an initial fee to start working for a client but have their actually monthly payments start when they have their program in hand. for example: a client wants to work with me it takes 1 week to get their plan going but I want cash in hand before I start working.. but I want their monthly charges to be withdrawn on the day of the month they receive their programming.

    8 votes

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  7. Make payment first.

    "Imagine a seamless and modern approach to managing your fitness and nutrition journey! With Revolut, clients can easily make secure payments upfront, giving them instant access to their personalized training programs and meal plans. This not only ensures a smooth, hassle-free experience but also allows clients to jump straight into their transformation with confidence.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  8. Add Klarna Payment Option

    See this has been posted before... but it's still not up on Trainerize yet - stripe has a partnership with klarna affirm etc - and it'll be really helpful if you allowed the trainers to give that option simply at checkout for clients in the product - this would be huge to increase trainers revenue and also put more money through Trainerize - definitely should prioritize this

    best.

    j

    2 votes

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  9. To view future invoices

    On quite a few occasions I have added discounts on to payments to adjust for holidays/time off yet forgotten to remove this after.

    It would be really usefull to get an insight on what invoices are due to be issued beforehand to ensure the correct amounts will be on the invoice rather than having to go through each individual client account to double check values.

    3 votes

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  10. Improved payment management + easily adding and deleting session credits

    Currently, there is no option to pause, postpone, or conveniently delete client sessions in case of a refund. As it stands, the only workaround is to add fake sessions to exhaust the credits manually.

    17 votes

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    1 comment  ·  Payments  ·  Admin →
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  11. 15 votes

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  12. Option to Upgrade a Client's Plan without Cancelling Old Product

    Option to Upgrade a Client's Plan without Cancelling Old Product

    I put clients on 12, 28, or 52 week programs. Within these programs, clients can train 1, 2, or 3 times per week.

    Sometimes, a client will be training for, say, 12 weeks at 1 time per week and decide halfway through that they want to train 3 times per week.

    Currently, the only way to do this is to cancel the current product and start a new one, but if the person doesn't want to start a NEW 12-week program, and just wants to complete their CURRENT 12-week program…

    10 votes

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  13. When creating a product that only grants add on programs, I'd like to have the option to setup 1-way or 2-way messaging.

    When creating a product that only grants add on programs, I'd like to have the option to setup 1-way or 2-way messaging. right now it defaults them to 2 way and you cant change the default.

    1 vote

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  14. Landing Pages

    More Customization of Landing Pages, Currently Very Bland.

    11 votes

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  15. GST Collection

    This comment is for Canadians. Trainerize's advice for collecting GST is to build it into your price as they don't have the option to charge it to the customer directly. However, they do charge us GST directly every month but in USD as they have no CAD payment options despite being a Canadian company.

    It'd be nice if they allowed us to charge GST directly since it's something they do themselves and it'd make our bookkeeping alot easier.

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  16. private products

    Allow to build a product and make it "my eyes only" or "private" instead of it being visible to all. I don't want all products available to everyone.

    3 votes

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  17. multiple versions of same product

    Please allow a single product to be sold in multiple versions or at multiple price points (weekly, monthly, yearly, etc). A lot of space is wasted showing the same product over and over again but with specific variations on the products page for clients (especially on mobile) and it is more confusing and overwhelming than helpful.

    Hiding variations of products, and only showing one, and telling the client there are others available upon request is the only workaround and it has the opposite problem: clients are not well informed about their options and may avoid making a purchase simply because…

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  18. Categorize Products

    I would love if there were a way to custom categorize products to make it more fluid when selling a package. For example, labels for Online Packages, In Person Packages, Group Training, etc.

    9 votes

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  19. Allow purchasing of more sessions right in the app without having to log in again

    Clients get really confused when they're already logged into the app, and then are asked to log in again to purchase more sessions. Please make session purchasing available in the app, where they already have their card stored for ease of use

    1 vote

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  20. Allow in app sign ups and purchases

    Not having this feature is a very high barrier of entry. Being apple to purchase app access straight from the app would be a game changer. The purpose of the app, for many smaller studios, is to drive clients in and increase business. Using the app as just product delivery, doesn’t assist with that.

    3 votes

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