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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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190 results found

  1. subscription. option for free trial then recurring monthly subscription for clients

    Hi there. whenever i advertise the app a lot of clients search for it on Playstore or App store and get confused when they get prompted to "sign in"

    they find it tedious to have to first message me as the trainer to email them an invite and then they can finally sign up.

    it would be super cool if clients could find our APP on the various platforms and be able to try a 1 week trial as well as "subscribe" while having a recurring debit order payment going off their accounts monthly to use the app. basically a…

    8 votes

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    1 comment  ·  Payments  ·  Admin →
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  2. Re-Direct URL after product purchase

    It would be great if new customers could be re-direct to an external URL direct link after completing a purchase so they can automatically be taken to a thank you page.

    1 vote

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  3. Payment management and session credits

    Please have a way we can pause, postpone or discount our client payments, as well as add extra session credits.
    It would be nice to have a payment option for recurring direct debit clients to have session credits per payment, so if they miss a payment then they can’t book a class etc.

    2 votes

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  4. Be able to rerun failed payments quicker than 3 days

    I have only recently started using the payments feature and I was so disappointed today when I had 3 failed payments to see I have to wait another 3 days for them to rerun when each client messaged me instantly to ask me to rerun. It's inconvenient for both me and them - they have to ensure the funds stay available in their account for a further 3 days. I feel like there should be an instant feature for this and mark this as high priority on my list!

    1 vote

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  5. checkbox payment

    Add Checkbox for Waiver During Checkout

    1 vote

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    1 comment  ·  Payments  ·  Admin →
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  6. Upgrades For Plans

    I have my clients on 3, 6, and 12 month plans at 1, 2 or 3 times per week. Sometimes, they decide they want to add days or increase the duration of their plan, but they don’t always want to add a whole new contract. They just want the remainder of their current agreement to be different.

    For example - client has 2x/week, six month training contract with me and on month 4 decides they want to do 3x/week for the remaining two months. Instead of having to sell them a whole new product, do the math to determine how…

    1 vote

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  7. Ability to let clients pay in their currency of their country of residency

    If businesses operate in multiple countries, with different currencies, it would be more optimal, not so costly, and more familiar for people, if they could pay in their currency of their country of residency. This functionality is already part of Stripe and works through Stripe directly, just to choose other currencies, it's not yet part of the Trainerize Pay automation. I would suggest to create a functionality as part of the Trainerize Pay automation, where trainers would be able to choose between multiple currencies and so to change the currency.

    23 votes

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    2 comments  ·  Payments  ·  Admin →
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  8. Allow trainers to add their own payment details to their trainer profile.

    This would be a great option to have, especially for gyms. As a group of 5 gyms that have many personal trainers, not having this option make things quite hard. It would be great for clients to have the option to pay our trainers directly. We have had to find another alternative because trainerize doesn't currently have this available.

    1 vote

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  9. 1 vote

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  10. let costumers pay in their own currency, this is possible with stripe

    let costumers pay in their own currency, this is possible with stripe

    1 vote

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  11. paid affiliate program that reward the new customer as well as affiliate

    It would be great if some sort of incentive was provided to the client to use the affiliate link.

    9 votes

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  12. accept venmo

    It would be great to allow customers to pay using their venmo accounts. My current clients already do this and I wish I could connect my venmo to app.

    5 votes

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  13. When a basic client needs to repurchase session credits I would like to see an auto message sent to them with a link to purchase.

    My basic clients don't repurchase session credits because of the challenge getting to the purchase link. It would be very helpful to have an auto message sent to them when their credit expires with a link to repurchase.

    3 votes

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  14. UPI payment mode for Indian clients

    For Indians UPI is the preferred mode of online payment. It will help your company if you could integrate this. Loads of payment wallets you can work with to achieve this.

    1 vote

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  15. Customize Checkout Page for Trainerize Pay

    Would like the ability to customize the product link / checkout link for Trainerize Pay to create brand awareness / synergy.

    29 votes

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    2 comments  ·  Payments  ·  Admin →
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  16. Ability to see which Session Pack option was purchased and filter view

    On the Products page, session packs don't show "Current" and "Upcoming" clients. Would like to see the ability to filter the clients that have purchase each option within a Session Pack for easier management.

    1 vote

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  17. Allow patients to purchase large ticket programs & services with Sezzle, Affirm, Klarma, etc.

    By allowing clients to use "pay later" services like Sezzle, Affirm, Klarma, and others, we would increase program retention and increase sales. Phased personal training programs would be much more palatable to most clients if they were able to pay in installments.

    1 vote

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  18. "Product Expiring" Tag

    Would be great to have a client tag for "Product Expiring" so I can easily filter who owes money this month/who to follow up with to sell another program.

    2 votes

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  19. Make a shop organizing feature

    I need to be able to reorganize my products when I make something new. I want the presentation to read lowest to highest cost and theres no way to do that without deleting everything and redoing it. Thats a feature that should have existed from the start.

    2 votes

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  20. expand stripe integration to be able to charge card on file for clients, this streamlines the process and clients like the ease of use.

    I have clients 1:1 that for sessions they just want me to charge the card on file. this eases the UI for the client thus making the experience better. Stripe already has this capability by itself so I wouldn't think it would be that hard to add to Trainerize UI. ultimately I should have all control over my customer experience, something I feel Trainerize still doesn't not lend enough owner control of their business

    4 votes

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