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Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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214 results found

  1. respond to individual messages

    The ability to respond to individual messages like a text thread.

    1 vote

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  2. auto message

    We have auto messages that go up to 14 days...can we made more of those in there?

    30 Day
    90 day?
    1 Year ETC

    1 vote

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  3. Online status on messenger

    Online status, showing a small green dot or "online" badge when the client/coach is currently online.

    16 votes

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  4. Personalized Automated In-app Messages for All of the Milestones

    This already exists only for the first workout and first activity milestones. My clients love receiving messages when they hit their milestones it really boosts their motivation. Being able to have those already in place like the first activity milestone makes everything so much easier! Also, having the ability to customize it with elements like these {first name} {acivity} {milestone} would be great!

    1 vote

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  5. pin notes, links or messages in group chats

    Some form of 'description' section on the group chat feature or the ability to pin certain information like links or messages to the top of group chats for easy access by all group members

    25 votes

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  6. Voicenotes on messaging

    Please can you include the option for trainers (and clients) to add voicenotes on the messaging feature to save time (like on WhatsApp?) Many thanks!

    4 votes

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  7. Can't see who sent a reaction in messaging

    If you miss the notification to say who has sent a reaction to a message you can't see who sent it.

    It would be nice bc it would spark more convo between clients cheering each other on!

    1 vote

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  8. Bulk delete Auto Messages

    Ability to bulk edit or delete auto messages. Currently the sign for deleting auto messages is greyed out. Can we please have this ability. It's a chore to go in and delete all these auto messages one by one.

    1 vote

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  9. Increase video time in the messaging. 1 minute is not nearly enough for communication between clients

    Even 3 minutes would be enough time, but Ideally 5 minutes. What's the point of paying all the money for an app to give access to us 24/7 when typing takes so much longer and more effort than video communication? And telling clients to use another service like Loom is just pulling them away from time in app

    4 votes

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  10. Program progress automations. Sending automatic messages to cheer them on, remind them of their goals, how much time is left of their progra

    I would like to be able to create a series of automatic messages that are sent to my clients weekly based on the length of their program. I would like to be able to cheer them on, remind them of their goals, at a month out- have a message about the end of their program coming, and then a one week notice to resign or their next options.

    1 vote

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  11. Left/right speech bubble format

    Left/right speech bubble format to maximize space in the chat window.

    12 votes

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  12. More site-wide auto-messages

    More site-wide auto-messages and customizable times (when they are sent) in the Settings tab.

    4 votes

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  13. Be able to send voice memos

    I would like to be able to record voice memos to
    My clients.

    1 vote

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  14. Lagging

    App is lagging a lot, especially the chat. Many people are typing their message in other App and then pasting it to Trainerize. Pls fix

    1 vote

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  15. Info on who sent last message in a chat.

    I would like to be able to scroll through my messages and easily see if I sent the last message, or if my client did. This could be achieved easily with an arrow that indicates whether the last message in the thread was incoming or outgoing. Then I know if I missed a client's message and need to reply to them.

    I hope this makes sense!

    1 vote

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  16. Audio messaging

    Please add audio messaging! This makes explaining complex concepts much easier to explain when clients have questions. It would also be nice to have this option as it’s very quick.

    2 votes

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  17. Automatically send a message to a client who doesn't log in a workout for that day. That could be an in app message or as an email

    Automatically send a message to a client who doesn't log in a workout for that day. That could be an in app message or as an email.

    58 votes

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  18. Automated response

    It’s weird that the app automatically responds for trainers. For example, the app wished my client happy birthday as if it was me sending the message. Unaware of that message being sent when I was off work. I came to work the next day to meet that client unaware that my clients birthday has passed. It would be nice if we can at least receive a notification when the app is speaking for us. That way we can be consistent with the conversations in the chats, with our real life. So we can avoid the awkwardness of not knowing it…

    1 vote

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  19. Auto message option when a client has not been active for week +

    If someone has't logged in a while, have an auto message go out to them

    2 votes

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  20. Send a scheduled message to ALL USERS!

    Send a scheduled message to ALL USERS. If I host an event, If I host a live, If I want to send a link/newsletter same day each week, or take payment from all on the same day of the month I want to remind all at the same time

    3 votes

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