Staff / Trainer - ABC Ignite Engagement
92 results found
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Customer Service Email on the APP
The contact email in the APP engagementhelp@abcfitness.com can be confusing to members, quite a few members email into this email to freeze or cancel or dispute payments etc. Can something be added that says: This email is ONLY intended to research, troubleshoot, and escalate app problems that are being presented to members/clients. Do not use this contact for any membership changes or concerns.
1 vote -
Remove the ability to add workouts
- Clients/members SHOULDN'T be allowed to add workouts and programming by clicking on the + Add workout button. This would be a big deterrent to our program.
1 vote -
8 votes
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Hide Enrollment Numbers
I have a few classes that are new at a new location. I have a few members that are being discouraged from enrolling in a class if they see 2/50 enrolled.
5 votesEnrollment numbers may be both a detractor and an attractor for a class. The best approach would be to hide the class attendance for classes under a certain percentage and show the attendance for classes over a certain percentage. We are considering this for future enhancement.
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Adjust the order list of Appointments
Ability for clubs to adjust the order in which appointments appear in the app for members
2 votes -
Easier way to swap clients between trainers
Easier way to swap clients with other trainers in my company. If another trainer sells training for me, I want the client in my trainerize. However, I need to ask the trainer to go and delete them from their trainerize first before I can add them. This would be an easier process if I could go in an add a client without having to get another trainer to delete them from their app first
2 votes -
Remove Height, Weight and Gender as a requirement in the set up process
More than one account of mine (rainier health and fitness/Club 4 Fit) have requested to remove this as a requirement because some gym members don't feel comfortable submitting this information
4 votes -
When payment is due, receive a notification
When a payment is approaching, user can receive a pop-up, banner, or push notification letting them know their payment is nearly due. The link will take them directly to the page to make their payment.
5 votes -
Update app design/layout
Trainerize is a great app, but some feedback says the calendar and the ‘list style’ workout layout is a bit “ugly and outdated”
I would love to give clients the option to view a ‘card style’ layout, similar to true coach.
Are you planning on updating the app design anytime soon?7 votes -
Moderating/Censoring Inappropriate Language
Implementing an automatic moderation process (or auto-flag) for preset restricted words in either group or individual chats.
4 votes -
Add ability for link sharing for Trainer's Appointment Availability
Add ability for link sharing to Trainer's availability on Trainerize and/or Datatrak like Calendly does: https://help.calendly.com/hc/en-us/articles/223193448-Sharing-your-scheduling-link
1 vote -
group sync ABC memberships and recurring services that have the same automation setup
memberships and recurring services that have the same automation, you should only have to set up the automation for those once and the rest should get set up automatically
4 votes -
Search Tab and Management tools in Groups Section
The Edge Fitness has hundreds of groups being used in their platform. Their leadership team is looking to have a search tab in the groups section to pull up specific groups without having to scroll through the hundreds of Groups. They would also like the ability for admins to delete groups without having to "join" them.
1 vote -
"Have set up account" Auto-tag
YouFit wants to identify the list of members who have set up their accounts so they can filter down the members who they know will receive any messaging they want to push out.
1 vote -
Testimonials
I think it would be fantastic if there was a spot we would be able to put testimonials on the trainerize.me pages
2 votes -
Check-In V2: Mobile over fingerprints
Current appointment validation for check-in at clubs is by fingerprint. As we currently use mobile as a validation for class check-in, can we adopt the same method to validate appointments too? That your mobile device serves as your validation.
2 votes -
Canceling membership in-app
Users can cancel their membership entirely in-app (or on web) without needing to call in or go to the physical gym location
2 votes -
Allow Barcode for Google Pay (Android)
For Android users, mirror the Apple Wallet functionality but using the Google Pay module.
https://developers.google.com/pay/passes/guides/introduction/about-google-pay-api-for-passes
2 votes -
Admin should be able to customize the text in the message a member sees when they try to enroll in a class that they cannot enro
Admin should be able to customize the text in the message a member sees when they try to enroll in a class that they cannot enroll in.
(per Gregory.White@abcfitness.com)2 votes -
On Demand Workouts - Custom Filter Workouts by "Tag"
On Demand Workouts - Filter Workouts by "Tag" on the app.
If we have 50 or more workouts on demand to pick from,
currently we can filter by Duration and Machine type,
How about filtering by "goal" or WORKOUT FOCUS.
You can do this by using "tags" as the main filter option.
Inside each tag you can specify whether or not you want to use this tag as a filter option for clients to see. and if you toggle this, the client would then have that "tag" option as a new filter.
This will allow the entire database to have…2 votes
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