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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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197 results found

  1. Add last 4 digits of the credit card in “payment history=>In club transactions”

    Please add the last four digits of the credit card used in the ‘Payment History => In Club Transactions’ section. This will help us check when the credit card registered was used or other. For today’s transactions, only indicate ‘Visa’ or ‘Master. Thus, we can track which family members incurred expenses using the registered membership card.

    1 vote

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  2. Water Bottle Refill Stations

    The drinking fountains are too cumbersome to refill a water bottle. Water refill stations above the drinking fountains or separately would be a huge improvement. (Donelson location)

    1 vote

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  3. able to share feedback without having to make a dumb account

    It’s extremely frustrating to have to sign up for yet another account and confirm an email and then enter a code just to vote on a feature. You probably have tons of customers interested in these features who can’t be bothered to jump through 85 hoops just to make a suggestion

    1 vote

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  4. Recommend and vote specific equipment

    Recommend and vote to get specific equipment example pendulum leg press

    16 votes

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  5. Glute machines

    Why don’t they have more glutes machines in the Women’s area in Attleboro,MA?

    3 votes

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  6. PLEASE LOWER THE VOLUME OF THE MUSIC AT ALL TIMES. We all have different taste in music and itss beyond loud all the time. I

    The music is too loud. Multiple costumers are complaining in the elevator as we leave. It’s causing a headache. We should be able to play our own playlist w our equipment. Noise cancelation ear pods are not even enough !

    10 votes

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  7. More exercise mats

    Can you look into putting more exercise mats in the stretching room?

    1 vote

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  8. 1 vote

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  9. get a phone number

    my phone for some reason won't let me call the number it just keeps telling me I need to use 319 area code when I already am using it

    1 vote

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  10. Sauna/red light therapy

    I’d love to see some amenities like a sauna room or red light therapy room.

    1 vote

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  11. I want to follow (essentially vote for) a class instructor.

    I want to follow an instructor. Number of followers will help gym decide if time of class, type of class or instructor skill set is responsible for class attendance. There are a few instructors who regardless of what they teach I wont attend their class. And ones I like a lot that do not have a class during a time I can attend.

    40 votes

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  12. Private messaging for champion & Champion VIP members to access coaches, trainers, and staff quicker.

    A private messaging section for Champion, and Champion VIP members to communicate faster with coaches, trainers, and staff quicker.

    1 vote

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  13. Show and allow plan selection

    Show and allow plan selection and features

    1 vote

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  14. 1 vote

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  15. WeightWatchers

    I think it would be great to sync with the WeightWatchers app. This would allow for my food tracking and body measurements from the scale to sync as well.

    1 vote

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  16. E3 Appointments

    When trying to schedule E3 appointment, available dates/times and trainers should only show as available instead of having to go through each trainer and date to find availability.

    1 vote

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  17. Is it so much to ask for some tissue boxes in the locker rooms?!

    Please put tissues in the locker rooms. That toilet paper is terrible for blowing your noise and if all the stalls are taken, then what? Please and thank you.

    1 vote

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  18. Copying workouts

    Co.bine all of the suggestions related to copying a workout to another day into 1 idea. There are several out there and combining them together would give this copying idea more points, therefore more weight in decision making

    13 votes

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  19. Music in the main gym at Cambridge

    I noticed there is no music playing in the gym at the Cambridge - I think it would add to the sense of community and make patrons more comfortable in the space. When the music is off sometimes it feels like you must tip toe around

    1 vote

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  20. Work order feature for broken equipment

    Instead of running down or to the front desk to report an equipment issue (e.g. belt slipping on a treadmill) make a work order report feature. This way we don't interrupt our workout plan and don't forget to tell the front desk on the way out.

    14 votes

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