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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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1460 results found

  1. Need favorite 2 locations saved

    I need to search/book classes at 2 locations. It was easily done with the old app. But with the new app, I have to add the second location every time, because the new app would not save my favorite locations but only always start with a single location. This is time assuming and annoying.

    70 votes

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    under review  ·  0 comments  ·  App experience  ·  Admin →
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  2. A way to look up your chosen membership tier and its features

    If you can't remember specific amenities available to you by your chosen tier (i.e.; Fitness + , E3) it would be nice to be able to see that in the app.

    5 votes

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    0 comments  ·  App experience  ·  Admin →
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  3. Teach trainers to swipe down the machines when they finished with each workout stations when with each client

    👆👆👆

    2 votes

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    0 comments  ·  Programs, workouts and exercises  ·  Admin →
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  4. Allow trainers to book sessions through app

    Currently trainers can only book sessions through the computer. It is extremely inconvenient since most have day jobs and don’t have time to sit at the gym computer and book all their clients sessions. Especially when schedules frequently change. Most other gym apps I have used allow you to book sessions through the app. It seems outdated that this can’t be done with Platinum fitness.

    8 votes

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    0 comments  ·  App experience  ·  Admin →
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  5. A way to invite friends to complete a workout

    Invite a friend, where you can customize a workout for you and your buddy and invite them through text or email & they can mark if they’re interested & add in notes or whatever

    3 votes

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    0 comments  ·  Programs, workouts and exercises  ·  Admin →
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  6. Payment and check in

    Keep the payment session and check-in were really useful

    4 votes

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  7. Search for classes by Instructor without choosing a specific location

    3 votes

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    0 comments  ·  App experience  ·  Admin →
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  8. View body measurements

    I believe it would be a great benefit if users could see their body measurements and progress on the app. I shouldn’t have to add new stats to see what my numbers are.

    6 votes

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    0 comments  ·  App experience  ·  Admin →
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  9. improve class checkin experience

    The app doesn't make it obvious to users that you need to tap the class to check in to get the points. Maybe some text or a tooltip could help?

    3 votes

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    0 comments  ·  Classes and Appointments  ·  Admin →
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  10. More spinning classes in the afternoons

    They are only offering two weekly spinning classes in the afternoons and they are always out of places. They should offer this class daily and in two different shifts in the afternoons.

    2 votes

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    0 comments  ·  Classes and Appointments  ·  Admin →
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  11. Add your company name to the payment history tab to show who is being paid (show proof of payment for reimbursement purposes)

    Add your company name to the payment history tab to show who is being paid (show proof of payment for reimbursement purposes)

    7 votes

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    0 comments  ·  App experience  ·  Admin →
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  12. Be able to link various meal tracking apps

    Be able to link up other meal tracking/calorie counting apps like noom, lose it, calorie counter, etc.

    20 votes

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    1 comment  ·  Meal Tracker (in-app)  ·  Admin →
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  13. Make booking classes work consistently and clear which classes are free ersus extra fee classes

    Cannot consistently book classes through the app. Zumba, Body Jam, Slow Burn Yoga, Body Combat, all day cannot book through app and email instructor. (I don’t have any emails for instructor). Also, it’s hard to tell which classes are free vs. which classes cost extra. Make it clear by Pilates=$.

    8 votes

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    0 comments  ·  Classes and Appointments  ·  Admin →
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  14. Download monthly membership invoice

    Feature to download monthly membership invoice as PDF

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Ability to connect with Strava

    A lot of the outdoor workouts I do (cycling, hiking, etc.) I track with Strava. I use a Polar watch that automatically uploads and I don’t see the ability to connect to that app or Strava and it would make it much easier than logging these activities by hand.

    17 votes

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    0 comments  ·  App experience  ·  Admin →
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  16. More les mills classes

    3 votes

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    0 comments  ·  Classes and Appointments  ·  Admin →
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  17. freeze your account from the jersey strong app

    freeze your account from the jersey strong app

    2 votes

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  18. Live chat

    A live chat feature to chat with front desk workers if you have any questions so they can fix things like billing issues or stuff very fast without having to go in or call to fix it

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Workout plans or meal plans

    3 votes

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    0 comments  ·  Programs, workouts and exercises  ·  Admin →
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  20. Class cancellation in APP

    The ability to cancel a class in app if you can’t make it

    10 votes

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    0 comments  ·  Classes and Appointments  ·  Admin →
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