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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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1136 results found

  1. Search by Class Format

    Class type is the name of the class rather than class format. That means there are too many choices. Classes should be tagged with format type, for example, "Strength", "Core Strength", and "Bootcamp" can all be "Strength" for a filtered search. They'd still have unique names, but easier to search. Often times, "Simply Yoga" "Pilates" "All Levels Yoga" would be tagged with format "Mind and Body." Some class types would have multiple tags/format types. For example, "Kickboxing" might be tagged "Cardio" and "Strength"

    2 votes

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  2. A no video, taping, or photograph to be use against gym members.

    Members or guest can not video, tape, or photographs members or guest without permission.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Change the new filters feature so that classes are organized by gym.

    The current layout of classes and mixed locations is very confusing. Please organize by location.

    3 votes

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  4. Include virtual classes in check in history

    My employer reimburses my membership fee, but set a minimum # of visits to be eligible. If I have a busy workday, I love that we have the option for virtual classes, just would like this to show as part of my check in history.

    3 votes

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  5. A button to “add child” to membership

    with a reasonable charge as they don’t use all the equipment like adults

    2 votes

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  6. fix Phone serive

    fix your phone customer service it’s a piece of **** . just asking same question again n again even you answer them right.Never able to reach any customer service representative

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. After reserving a class, the app should take you back on the date you left off.

    Not some random date and you have to scroll down all over again figuring out where you were previously

    4 votes

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  8. Look up trainers

    Be able to look up trainers by location, so you know what kind they have before signing up.

    7 votes

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  9. Android app should use back button to navigate

    The Android app needs to take advantage of the back button to navigate inside the app. Currently, the back button just closes the app - which is SUPER annoying considering that every other Android app uses that button to navigate.

    3 votes

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  10. We need 2-3 oblique machines

    Why is there only 1 in a gym this size?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. Amend your email function

    When I click email support it automatically routes me through Apple mail. I don’t have apple mail, I use Google Mail. Please provide an email address instead of a click-to-email so that people with iPhones who don’t use apple mail can actually get in touch with you.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Body FIT payment option

    Allow members to enroll in Body Fit and to add money for future sessions.

    1 vote

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  13. 2 votes

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  14. club activity

    let’s us know how busy/packed the gym is by looking at the app

    5 votes

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  15. Please classes at 8pm

    Try to add classes at 8pm, right now the last class is at 7pm and some people (like me) can’t go to. I would like to enjoy the class but most of them are early

    1 vote

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  16. 3 votes

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  17. Add connections to workout tracking apps

    Add support for connecting other apps that track your workouts like the adidas running app

    2 votes

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  18. Bring childcare hours back!!!!

    Need the map like the old app had, where I could click locations and see their hours and CHILDCARE hours also. Depending on the hours at certain locations since they’re all different, it affects which location I can go to with my son.

    14 votes

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  19. Cleaning

    Love a good clean gym but staff doesn’t do a great job. In my opinion, of being conscious of minding members space while their trying to workout and cleaning on off hours or in areas not being used.

    3 votes

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  20. Cinema monitor at front desk

    Cinema computer should be connected to computer at front desk so staff doesn’t have or leave or be bothered by customers to turn the movie on again

    1 vote

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