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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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1359 results found

  1. 10 votes

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  2. Sauna and steam room

    Please extend the hours please keep them on until 1:00 Am Wayne New Jersey location

    6 votes

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  3. Calendar Year Gym Closures

    Provide an active calendar showing all gym partial/full closures due to holidays etc for the current year(s).

    15 votes

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  4. Seperate app account for family member

    Have seperate app access for second user/family member under 36month membership

    3 votes

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  5. Change colors of “New York Sports Club” in Apple Wallet

    Change colors of “New York Sports Club” in Apple Wallet. You can barely see the title in Apple Wallet because it’s red text on a red background. This is the same in Light or Dark Mode.

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  6. Notification for upcoming payments

    If you’re going to charge an “overdue” fee for a single declined payment at the top of the day that it’s due, you should probably also have an option for upcoming payments. Otherwise it seems a bit illegal.

    18 votes

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  7. Don’t charge people at 5:30am before payday

    Does it make sense to charge at 5:30am before banks open on payday. Instant failed attempt to then recharge with a $15 fee. Scam artists

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. 2 votes

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    0 comments  ·  Other  ·  Admin →
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  9. A NO PHONE sign n the SAUNA!!!

    How about a sign that says STFU and get off your phone in the GYM, sauna and everywhere else people can hear you irrelevant conversation

    2 votes

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  10. 3 votes

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  11. Tell people not to use more than 1 machine at once

    People make sets on 3 machines at once, and you can't use any of them.

    Please make it clear to people that they need to use only 1 machine at a time.

    Thanks!

    1 vote

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  12. Lower the temperature

    If possible, please lower the temperature.

    After a few minutes into the workout, it's getting really hot in the gym, and I think 70 is way too high for serious workout.

    Thanks!

    1 vote

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  13. Pcustomizable stopwatch;

    Use for workouts that;
    1. Interval trainig
    2. Tabata
    3. Time on tension sets
    4. Time between sets

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. I need log my workouts

    I was able to log workouts in the old app

    Why am I not able to do it this time

    3 votes

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  15. More enforcement on using the 30-minute zone

    People who are not using the 30-minute circuit should not be in this area and using machines when others are trying to access those stations.

    1 vote

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  16. Arc trainer

    An Arc Trainer is a great addition to any gym due to its low-impact, full-body workout potential, and suitability for a wide range of fitness levels. It provides an effective cardio workout while minimizing stress on joints, making it a good option for both beginners and experienced exercisers. It allows runners to maintain cardiovascular fitness and build strength and endurance without the high impact of running, which can be beneficial for injury prevention and recovery. Which I’m injured right now

    1 vote

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  17. QR code on Watch

    Let me link my smartwatch watch, show the QR code as a point of convenience so I don’t have to fish my phone out

    13 votes

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  18. More Classes (times/variety)

    Mobility Classes PLEASE!!! And more yoga/pilates classes offered.

    Variation of times offered for all classes. Before 7am, after 7pm, and weekend availability. Some of us work 8 to 5s and don’t have the luxury of 11:30am pilates (we can only dream)

    2 votes

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  19. Provide notifications for down services.

    How many times have you arrived to a broken sauna, closed pool, no showers or in progress machine maintenance? Since basic services at NFC are completely unreliable, notifying members of down services would be very helpful. It’s incredibly frustrating that the NFC app is used as a marketing tool, but not used to notify members when services they are paying for will not be rendered.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Allow overflow parking automatically during high peek times. ie. weekdays 10 a to 2 p.

    Cars back up on 10th during peak times wasting gas and creating unsafe conditions on the streets. Allow members to easily avoid this mess by parking in the alternate parking structure.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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