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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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1151 results found

  1. Live chat

    A live chat feature to chat with front desk workers if you have any questions so they can fix things like billing issues or stuff very fast without having to go in or call to fix it

    4 votes

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  2. Notify and Fix broken elliptical and treadmills, and locks in lockers and while being repaired put a note that says which are out of order

    Fix broken locks in lockers and while being repaired put a note that says which are out of order just like you do for most machines. Post out of order signs on treadmills that don’t work entirely.

    4 votes

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  3. Stop members from camping out on a machine.

    Some people are staying on a machine while resting and blocking their use. If it was a few minutes between reps I would understand but ten or more is too long!

    4 votes

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  4. Dexcom 7

    Add the ability to sync blood glucose information from dexcom g7 app to monitor how exercise, nutrition, and weight loss impacts blood glucose levels and improves diabetes management.

    4 votes

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  5. ability to book recovery room appointments

    give the ability to book tanning, massage, red light and sauna appointments from the app

    4 votes

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  6. Edit meals

    The ability to edit meals, add the macros tracked on previous or favorites. plus add meals all at once into favorites to add when needed later; for those of us who use prepped meal kits like hello fresh, etc.

    4 votes

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  7. Some encouragement

    when you check in to the gym it should send a notification like great job good step or something

    4 votes

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  8. Newbie tutorial

    It would be great to have a tutorial for gym newbies. A written guide or videos to watch. Difference in treadmills and bikes, how to use the screens on the cardio equipment, how to utilize your benefits. Also maybe a club map.

    4 votes

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  9. adding somewhere where we can buy classes (sessions) or to book a trainer

    Being able to find yourself a personal trainer and buy session balances so it’s much easier to get into a class

    4 votes

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  10. Please make the barcode larger

    The barcode to check in used to be larger, but now it's much smaller making it more challenging for the barcode reader to pick it up.

    4 votes

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  11. Need the Ability to Toggle Between Family Account Members in one App

    Primary account holders, or even all family members, need the ability to toggle between people in their family plans. For example, many children do not have their own cell phones. Having to log out and back in each account to book each child is extremely tedious, so parents won't book their children at all or book everything under their own name. Then, it conflicts with classes the parents may want to take. Checking/scanning in is even worse. Whether the app saves login information and let's you toggle between accounts like instagram or FB or uses a drop-down menu within one…

    4 votes

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  12. Detailed Itemized receipts for gym membership

    In the payment history section, each line item should show gym details and the ability to download these receipts.

    I need receipts to submit for reimbursement through my company for my gym membership

    4 votes

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  13. Show a demo video of classes when trying to schedule

    After you click into the "classes" section, and select a class to learn more (i.e. bodypump), offer a brief video showing what the class might look like so the member has a better understanding of what's expected.

    4 votes

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  14. Customize view of classes

    Add ability to select and save multiple locations. Filter to remove certain classes by time and type. For example : remove classes before 8 AM , remove classes with additional fees , remove ES classes, highlight favorite classes or instructor.

    4 votes

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  15. Home default

    Ability to chose your home gym and it actually stays on that default every time the app is opened.

    4 votes

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  16. Please place an option on the app for cancellation of subscription

    It sucks we cannot cancel the subscription in the app

    4 votes

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  17. Your Gym streak

    I’m thinking the app could reveal a streak of how many times you entered the gym. There could be a gym streak icon on the app. “Streaks help build your daily gym habit. “( like the Bible app streak).

    4 votes

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  18. Ability to edit daily macros goal

    Would like to adjust my daily macro goals.

    4 votes

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  19. I should be able to view what my membership includes through the app

    I was trying to see if my membership included unlimited guest but I couldn’t view it in the app and their website requires you to insert your information just to see membership plans when I’m already a member it’s inconvenient

    4 votes

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  20. Connectivity with Life Fitness and Club16 app

    We have the Club16 app and then we have the machines at Club16 that all sync to Life Fitness and it seems you cannot currently sync Life Fitness and Club16 so I only use Life Fitness. There’s no point in using the Club16 app if I can’t sync my workouts from Life Fitness. It would be nice for this connectivity to happen so my notifications and appointments from the gym, as well as my workouts are all in Club16.

    4 votes

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