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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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1423 results found

  1. AC

    We definitely need the AC to start working! It’s impossible to workout the gym feels extremely hot and uncomfortable. Could be even dangerous for some individuals like the older folks

    1 vote

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  2. 1 vote

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  3. Hotter sauna

    The saunas doesn’t get very hot. I know it’s infrared but it consistently doesn’t feel very hot

    1 vote

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  4. 1 vote

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  5. Alphabetize the Instructor’s first name

    Sort the list by Instructor’s first names when searching by instructor. Also include a bio and a pic of the instructor.

    1 vote

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  6. Allow the barcode to be added to your wallet (in case of an app outage, no Internet access, etc)

    My app got stuck on the loading page so I couldn't access my barcode to get into my gym during unstaffed hours. There should be a way to access our barcode without the need for WiFi or in cases that the app is malfunctioning

    1 vote

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  7. Pickleball Ball Machine

    Hot item. Very important for those who want to hone their pickleball skills without depending on another player. Hope you consider this suggestion. Thanks.

    1 vote

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  8. Group room

    Trainers need to utilize group room instead of hogging all equipment up front with group. Fitness center is already small and not enough equipment for members not in a group session

    1 vote

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  9. Add Bariatastic to the food and weight trackers that will sync up

    Bariatastic is an app that the bariatric patients use to track their meals and connect with the doctors. It’s a great app that could be utilized if synced.

    1 vote

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  10. New

    All the equipment in this gym is so outdated. I come from Merritt in the city and all their equipment is top notch, brand new. This is such a downgrade. The cardio machines are so old, spin bikes don’t have resistance knobs. Benches are hard as rocks. I feel like I’m working out in the early 2000s. For how many members you have, there should be plenty of money for upgrades. Or since the membership is so cheap, you should consider increasing prices and getting new equipment. I’d happily pay more for better/higher quality equipment.

    1 vote

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  11. More options for morning classes

    It would be nice to have better morning class times, for some reason the 7/7:30/8 a.m. times don't have a class. It would also be nice to have options such as Barre and Pilates in the morning not just the high-intensity workout classes. (There are quite a few options for 5-6 AM and for 9:30 AM-noon but it would be nice to have something in between.)

    1 vote

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  12. Pay for one class at a time

    It makes no sense to me why I have to buy an entire package for the "extra cost" classes on the personal trainer app instead of being able to buy them as I have funds. I believe you'd have much higher demand and enrollment if you made the payment structure more accessible. Being able to pay $40 per class as I have the time to commit is a lot easier to swallow than having to fork out $320+ all at once.

    1 vote

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  13. 1 vote

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  14. Spring Clip Upgrade

    Barbell Collar is highly recommended because spring clips are difficult for both men and women with small hands to use. They find it too strong and cannot put it on.

    1 vote

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  15. Put stair masters in the cinema

    Put stair masters in the cinema. There aren’t enough stair masters in the gym. It would be great if there were some in the cinema.

    1 vote

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  16. 2x day sanitation of steam room. It gets nasty!

    Clean the steam room 2 times a day. It gets nasty! Grime is always on the floor. It smells rotten not clean. Hair is visible for days on the tile. Just clean it please!

    1 vote

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  17. get concept 2 rowing machine

    anyone who as done crew understands why concept 2 rowing machines are the superior model. they also are equipped the with the fish game. if you have never played this game you are missing out. this will make the fish game available to everyone

    1 vote

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  18. Kiara Thomas 5:30am Strength and Restore

    Please provide Kiara Thomas with a 5:30am strength and restore class on a weekly basis- LOVED her class, it was enlightening and engaging. Many people including myself, can’t attend the 2:30pm class on her regular schedule. Thank you so so much for your support and consideration 🥰

    1 vote

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  19. Childcare monitors in the app !! I hate not being able to check and make sure my baby is okay

    We are new to the gym and my 1 year old has never been in childcare a day in her life. We kept have to walk all the way to the front to make sure she was okay. When she sees us she gets upset. I would love to be able to monitor from a live stream on the app the childcare room to make sure she is okay.

    1 vote

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  20. Kids Center open Friday Evenings

    It’d be great if the kids center were open Friday evenings. Because of my work schedule Friday nights used to be an important workout for me, but I especially need support with childcare at that time to make that happen

    1 vote

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