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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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281 results found

  1. 54 votes

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    7 comments  ·  Messages  ·  Admin →
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  2. Be able to support mass scheduled messages

    Being able to schedule messages would be a game changer for fully automated online training. We could technically do this using email marketing software alongside trainerize, but it would be nice to have it all in one spot. Also, it's nice to be able to write a one off message when you're thinking about it even if it won't be relevant until a few days later.

    52 votes

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    14 comments  ·  Messages  ·  Admin →
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  3. Add a filter so unread messages can be sorted up to the top

    Listen, we need the UNREAD MESSAGES to stay at the top. Trying to go through 800 clients of messages to find that one message is so nerve wrecking. Especially when I seen a group message and that all get pushed down. If it is unread keep it at the top PLEASE

    47 votes

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    6 comments  ·  Messages  ·  Admin →
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  4. pin notes, links or messages in group chats

    Some form of 'description' section on the group chat feature or the ability to pin certain information like links or messages to the top of group chats for easy access by all group members

    43 votes

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    1 comment  ·  Messages  ·  Admin →
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  5. Have a business support or shared inbox, so the reply workload can be spread out

    I want to allow my assistants to be able to log in as themselves, and see messages between me (and/or other trainers) and clients. As is, they have to log in as me, and answer as though it's me, but say "hey, it's Lauren..." Based on the description of the Admin role, it seems like this would have been possible, but it's not. This would be very helpful for studio / enterprise level customers like myself with 300+ clients in the system.

    It would help if we can share a collaborative inbox.

    34 votes

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    11 comments  ·  Messages  ·  Admin →
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  6. Video Messages when on Desktop

    It'd be awesome to be able to do video messages from desktop, so I don't have to go back and forth on mobile a ton, and since it would upload a lot faster than on mobile.

    33 votes

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    2 comments  ·  Messages  ·  Admin →
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  7. Ability to share or attach a recipe or meal within a message

    In auto messages or direct messages, attach a recipe of the day video

    31 votes

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    4 comments  ·  Messages  ·  Admin →
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  8. Create availability or do not disturb hours for trainers for chats

    Create "contact hours" for trainers and have them unavailable on messenger when they are scheduled to be out of office

    29 votes

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    4 comments  ·  Messages  ·  Admin →
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  9. Post workout selfie prompt after completing a workout

    Upon completing a workout, prompting the client/user to take a post-workout selfie that would post inside the group they're involved in would be awesome.

    28 votes

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    2 comments  ·  Messages  ·  Admin →
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  10. Allow multilingual support with a translation tool, from which users are able to translate the app to their own language

    Allow multilingual support with a translation tool, from which users are able to translate the app to their own language.

    This allows for a faster integration of other languages, as we are getting complaints from our users that they are not fluent enough in English and hence not able to use the app in a friendly way.

    This is one of the most important reasons our clients end their subscriptions.

    27 votes

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    2 comments  ·  Messages  ·  Admin →
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  11. Longer videos in the attachment section of the client's profile

    In the attachment section of the client's profiles, there is a limit of around 8mb (1 minute max, sometimes even less, 50 seconds or so) for video uploads. This section would be really useful for any trainers that want to upload mobility tests that clients have done to track their progress. This way the trainer can track how the client has progressed from the start. This is the same for any exercises that the client may have had issues with. They can be uploaded at the start, be worked on with the trainer, and then upload new videos of the…

    26 votes

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    0 comments  ·  Messages  ·  Admin →
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  12. Automated Messages per Trainer

    Allow automated messages to be sent/created on a per Trainer basis. Basically, allow each Trainer to create their own messages.

    26 votes

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    1 comment  ·  Messages  ·  Admin →
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  13. Ability to mass message from mobile app

    Why can’t we send a mass message from the IPhone app? Select multiple clients and send a message. It only works from the web based site?

    24 votes

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    2 comments  ·  Messages  ·  Admin →
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  14. Pin messages in chat

    To have the ability to pin important messages within a client conversation so the message is always there and can act as a reminder for both the coach and the client.

    23 votes

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    2 comments  ·  Messages  ·  Admin →
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  15. Add in a heart to the “liking” part to messages

    My clients always send me messages of how they’re doing and I feel bad just giving a thumbs up so a heart would be great to recognize their message!

    21 votes

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    0 comments  ·  Messages  ·  Admin →
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  16. Add hyperlinks into auto-messages

    Rather than paste a full url into an auto-message, have the ability to add a hyperlink to specific text.

    19 votes

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    0 comments  ·  Messages  ·  Admin →
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  17. Interactive features in group chat

    Having Polls or Yes/No voting options for types of posts in the group chat would be helpful to keep people engaged.

    17 votes

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    0 comments  ·  Messages  ·  Admin →
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  18. Online status on messenger

    Online status, showing a small green dot or "online" badge when the client/coach is currently online.

    17 votes

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    1 comment  ·  Messages  ·  Admin →
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  19. Video analysis - voice over & scrub video

    It would be INCREDIBLE if you could respond to a client sending a video of their exercise with a voice over/screen record of you scrubbing through the video and talking through what they could do better. I coach a lot of athletes and this would be super relevant

    17 votes

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    0 comments  ·  Messages  ·  Admin →
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  20. Search feature on the message system. That way if we have to go back and look for something, we don't have to scroll forever.

    If we have to go back and look for something specific, it takes a pretty long time to scroll back. We have a lot of clients who have been with us for well over a year..and more. Searching the history of messages can take a really long time.

    17 votes

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    2 comments  ·  Messages  ·  Admin →
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