Skip to content

Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

209 results found

  1. Ability to recharge a failed/decline payment after credit card was updated

    Sometimes a person's card was lost or stolen and cannot upload new info in time and the system will not allow us manually to charge a declined card after they have uploaded a new card.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Add ability to bill in Vietnam

    Please adding Vietnam to Payment Gateway. It is a huge market in Vietnam. 95 millions people and and 40,000 personal trainers. also about 3000 gym centers. I myself have 9 gym centers. Extremely needed the Payment Gateway

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Reminder and Request message that asks the client to approve a payment before it goes through

    My clients get frustrated because with automatic payments there's no notification that they're about to be billed and I'm not notified either. I have to keep a separate calendar on Google to make sure I'm aware of payments going through. Notifications on both sides (admin and client) and a request to confirm with the client that they want to authorize the transaction a few days before billing would be incredible.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Option for Product link to be temporarily unavailable

    There is a toggle switch for the Trainerize.me page. The same thing could be done for the link as an On/Off switch. I have a product link I have put in many places however I am now worried about too much traffic/can't take more clients. However if I delete this product/link I will have to manually go everywhere to replace the old link(I've been plugging this link for 3 months on podcasts, youtube vids, websites, social medias etc etc) with the new link when I'm ready to take new clients. I know I can set the date for the next…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Ability to make phone number field required during sign up.

    I would like to collect the phone numbers of my clients so I connect with them. Make this a required step.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Being able to set and change a product start date per customer - including new customers products already sold!

    Currently, there isn't a way to manually sell to a new customer, so you can't set the start date of that product after a new customer purchased using a checkout link (I,e, ALL new customers). You can't change the start day of an already sold product. Needs to be able to change the start day, or, if at last there will be a way to sell a product manually without sending a checkout link, to set the start date when you sell the product. (this was marked resolved missing the whole point).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Automatically distribute clients to trainers

    We have a sign up page but I want to automatically assign clients in a round robin way to a bunch of trainers so I don't need to do it manually.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. show sale amount in sales section and in customer info

    In order to see what was charged you need to go to payment, sales, and enter the specific sale. Should show in the list of sales, and should show in the client's account by the product they purchased (sales amount can be discount etc. should show the actual amount that was charged).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Please allow Sezzle

    Interested in adding payment options for purchases

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Filter payments

    Be able to filter invoices and transactions by products and trainers.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Trainerize Pay for Lebanon

    ability to use trainerize pay in Lebanon, although I'm moving to Canada soon but my target audience are the lebanese people.
    Thank you

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Need more payment processing options

    We need more payment processing options, Stripe is not available for the Cayman Islands

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Downloading Tiktok Videos

    ou can now use https://sssstik.id/ to download tiktok videos . Its a popular online tool designed to allow users to download TikTok videos quickly and easily. With SSSTik, users can save their favorite TikTok content without watermarks directly to their devices in high-quality formats. This tool is free to use, and it supports downloads from both the TikTok app and website. Whether you're looking to keep your favorite dance trends, educational content, or comedic videos for offline viewing, SSSTik provides a seamless, user-friendly experience. Its straightforward interface makes it easy for anyone to download videos with just a few clicks,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. To view future invoices

    On quite a few occasions I have added discounts on to payments to adjust for holidays/time off yet forgotten to remove this after.

    It would be really usefull to get an insight on what invoices are due to be issued beforehand to ensure the correct amounts will be on the invoice rather than having to go through each individual client account to double check values.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Being able to link to the product directly to sell instead of just the coaches profile.

    From my personal website I want to be able to link directly to the product checkout page, but this doesn't create a unique URL, it only shows my coaching page and list of products. If I could link directly it would make it a smoother sales process for my customers.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. GST Collection

    This comment is for Canadians. Trainerize's advice for collecting GST is to build it into your price as they don't have the option to charge it to the customer directly. However, they do charge us GST directly every month but in USD as they have no CAD payment options despite being a Canadian company.

    It'd be nice if they allowed us to charge GST directly since it's something they do themselves and it'd make our bookkeeping alot easier.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Allow in app sign ups and purchases

    Not having this feature is a very high barrier of entry. Being apple to purchase app access straight from the app would be a game changer. The purpose of the app, for many smaller studios, is to drive clients in and increase business. Using the app as just product delivery, doesn’t assist with that.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Add a customizable storefront landing page

    The trainerize.me needs to be more appealing for customers as it is very bland. having the ability to customize like trainheroic does would be so much more professional looking and enticing to potential customers,

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I train my clients as hybrid clients, in person/online. I have 3 sessions per week and charge weekly. It would be great if I could have my c

    I train my clients as hybrid clients (in person/online). I have 3 sessions per week and charge weekly. It would be great if I could have my clients not be charged again until they have completed all 3 sessions. Currently there is no option for recurring sessions.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base