Coach / Trainer - ABC Trainerize
209 results found
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Feature Request: Ability to Delete Session Credits
So, here's a situation I recently stumbled upon: accidentally added an extra session credit to a client's account. Now, wouldn't it be awesome if we had the power to reverse this action?
I'm thinking it could save some trainers (including me!) from those "oops" moments. 🤷♂️
Proposal:
Let's discuss the possibility of having a feature to delete session credits. It could be a game-changer for all of us here. Share your thoughts, experiences, and any workarounds you've found!If you're on board with this idea, give it a thumbs up or drop a comment. And, of course, if you have…
18 votes -
event times
The ability to toggle the length of a client appointment from the standard 60 minutes to 75 minutes
5 votes -
Ability To Purchase Class When Booking On
I really like the self-booking feature for classes. However, it would be even better if clients could purchase credits within the user interface when trying to book a class without enough credits. Currently, we have to provide a separate payment link which is not a good user experience.
The payment link/button should provide a list of products that match the same event type for the class. For instance, they have the option to buy a one-off class or 4 sessions.
3 votes -
Stop showing classes as FULL incorrectly
My gym doesn't currently need or allow reservations to be made for the class. Reservations are N/A, you just show up. Unfortunately the app shows every single class as FULL by default, which is exactly wrong, incorrect, and probably dissuades a lot of people from coming who don't know that this is just a bug.
2 votes -
Coach Unavailable Option
Can we remove the requirement to select a client when we are scheduling 'Coach Unavailable please?
Thanks!
3 votes -
Easier Session/Class Attendance Tracking
Create a system for classes or sessions where you can use the bump feature on iPhones or even a QR scan to track attendance/deduct sessions. Almost acting like a key tracking system for gym access.
3 votes -
Remove the 24 hour reservation constraint
Allow class reservation as soon as click hits midnight-not a 24 hour constraint
1 vote -
Option to auto add clients to group classes when building their initial profiles
When creating a client account - trainers could have the option to invite them to all group classes offered so it shows on their training calendar/profile automatically. OR option to add classes when creating their workout plan for the month/season.
1 vote -
List equipment for class
Be able to list equipment needed for specific classes. This allows early birds to get their space setup. It also allows subs to let regulars know if the equipment will be slightly different. Some instructors keep the equipment each week exactly the same, but other instructors like to add variety, so this would be helpful to get classes started on time.
2 votes -
Business app for staff
Have a business mobile app for staff to be able to do everything on their phone that they can do on the PC. The ignite website is not user friendly on a phone and cannot be utilized.
2 votes -
Enable reserved spots (and recurring reserved spots)
Most of my clients have a recurring schedule. However, their appointments cannot be put on the calendar until their subscription renews and either they or I notice and manually add them. This leaves their normally reserved times open for the taking by other clients who either don't have a recurring schedule, are new, or are looking to reschedule a normal appointment due to an exception in their schedule.
This causes issues because then I have to reach out to the client who just booked thinking the time slot was open and I have to explain that no, it's not actually…
1 vote -
Disable the feature that allows members to view how many are registered for a class.
Allowing members to view how many others are in class only discourages usage. They hesitate to book if they feel the class is too full. They hesitate to book if the class size isn't large enough. This "feature" was clearly the idea of someone who's never spent a day working in the business of fitness.
3 votes -
client web portal calendar
Clients who prefer to use the web portal are not able to have the calendar icon show their scheduled appointments (classes are available, why not appointments!?).
In order for them to see what they've scheduled, they have to go to the icon and select every day that they might have scheduled something to confirm...apparently this feature was removed.
PLEASE BRING IT BACK! I have folks that prefer to use the web portal and not the app. :(
6 votes -
Remove clients from schedule if session credit expires
Please remove clients from the schedule if the credit they used to book the class expires between the booking date and the class date.
I have found that clients can book classes after their session credits expires if they book the class before the credit expires. For example, I have one client who will book classes weeks in advance to avoid losing her credits because she knows they will expire soon. Essentially she is bypassing the credit expiration dates.
2 votes -
Weekly direct debit and ongoing bookings
The ability to book a clients session in ongoing with session tracking enabled for clients on a weekly direct debit. Every week I have to go in once their payment is processed via stripe to book in their PT and it is so time consuming and backwards. I should be able to book in their sessions ongoing and only apply the session credit to that session once they have done the session and I have marked them as attended.
1 vote -
Ability to see client's name on appointment calendar
Right now when looking at the calendar, you need to hover over the appointment to see the name of the client. It would be great to see the client's name in the daily, weekly, and monthly views rather than just the appointment type! Thanks!
5 votes -
Allow more than two session options for a product
I want my clients to be able to book unlimited classes of various different formats when they purchase my monthly membership. Right now products only allow two total sessions. I would like them to be able to choose any of the class sessions I offer when they pay unlimited.
2 votes -
Text reminders to clients for upcoming sessions
To reduce the risk of clients missing sessions, it would be great to automate session reminders to clients when they have upcoming sessions via text message (Trainerize notifications don't always come through due to Apple/Android notification settings sometimes silencing them, but texts are more reliable).
34 votes -
Appointment Reminders - able to change when client receives and also send email
Ability to change the time a client receives a reminder about their appointment on the app and also option to send email to remind them.
1 vote -
1 vote
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