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Coach / Trainer - ABC Trainerize

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For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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313 results found

  1. Messaging Arrows for TraCking

    When I open up messages to see what clients have messaged me, it is not obvious who sent the last message after you’ve opened a client message.

    It’d be nice if there was a way to see if the last message in a conversation was incoming or outgoing when I am scrolling through at the end of the day to make sure I didn’t miss any messages that I may have read and never replied to.

    2 votes

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  2. Communication be all in the same place

    Have workout completes and comments come through in the general chat. It’s confusing for clients to navigate to different tabs for communications about their workouts

    2 votes

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  3. 3 votes

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  4. Have video upload instructions or tips in Trainerize messages.

    Many of my clients have issues uploading videos for form check. They don't know that they need to keep the messages below 20MB until after they filmed the movement. Having some tips or instructions would improve the messaging experience and would greatly reduce frustration. I personally have to answer questions about this at least 3x per week.

    1 vote

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  5. send auto message when a client first signs up

    When setting up a new product for purchase it would be so helpful to be able to schedule an auto message on that product's automation. Just like we can auto-tag the client, assign them to a trainer, set up the client type, attach pdf, etc on the first purchase. So when a client purchases that new product they will automatically be sent a message pertaining to that specific product.

    1 vote

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  6. Trainer to-do checklist

    you guys should have a To-Do list on our overview page, or a note box. where we can write down things we need to do with our training, clients, business whatever. that way its all in one place

    13 votes

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  7. Ability to save or favorite important messages so they are easy to find later

    I would like the ability to favorite or save messages and have a folder where I can access these messages

    3 votes

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  8. auto message

    We have auto messages that go up to 14 days...can we made more of those in there?

    30 Day
    90 day?
    1 Year ETC

    3 votes

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  9. Can't see who sent a reaction in messaging

    If you miss the notification to say who has sent a reaction to a message you can't see who sent it.

    It would be nice bc it would spark more convo between clients cheering each other on!

    3 votes

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  10. Set up auto messages for client tags

    If clients are given a tag such as missed a few workouts or not responded to check in messages lately, can we set up an auto message to be sent when this tag is also applied. This would save manually looking over the tags and sending messages out to follow up with clients.

    2 votes

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  11. 2 votes

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  12. Add hyperlinks into auto-messages

    Rather than paste a full url into an auto-message, have the ability to add a hyperlink to specific text.

    20 votes

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  13. Voicenotes on messaging

    Please can you include the option for trainers (and clients) to add voicenotes on the messaging feature to save time (like on WhatsApp?) Many thanks!

    7 votes

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  14. Personalized Automated In-app Messages for All of the Milestones

    This already exists only for the first workout and first activity milestones. My clients love receiving messages when they hit their milestones it really boosts their motivation. Being able to have those already in place like the first activity milestone makes everything so much easier! Also, having the ability to customize it with elements like these {first name} {acivity} {milestone} would be great!

    2 votes

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  15. Separate auto-messages and events for 2 way and 1 way client types

    It would be nice to have a separate welcome email / e-consultation form / auto-messages for the two different client types. When offering high and low ticketed products, a coach may want the auto-messages and events to look different for those two different offerings.

    7 votes

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  16. Just Want

    I’m going to get some food

    1 vote

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  17. Online status on messenger

    Online status, showing a small green dot or "online" badge when the client/coach is currently online.

    17 votes

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  18. Audio messaging

    Please add audio messaging! This makes explaining complex concepts much easier to explain when clients have questions. It would also be nice to have this option as it’s very quick.

    4 votes

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  19. Info on who sent last message in a chat.

    I would like to be able to scroll through my messages and easily see if I sent the last message, or if my client did. This could be achieved easily with an arrow that indicates whether the last message in the thread was incoming or outgoing. Then I know if I missed a client's message and need to reply to them.

    I hope this makes sense!

    2 votes

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  20. Automated response

    It’s weird that the app automatically responds for trainers. For example, the app wished my client happy birthday as if it was me sending the message. Unaware of that message being sent when I was off work. I came to work the next day to meet that client unaware that my clients birthday has passed. It would be nice if we can at least receive a notification when the app is speaking for us. That way we can be consistent with the conversations in the chats, with our real life. So we can avoid the awkwardness of not knowing it…

    2 votes

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