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Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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196 results found

  1. Videos in chat!!!!

    Please make it possible for us to post a video directly into the message section! Sometimes you need a video in order to get your excitement across to your client!

    14 votes

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  2. Ability to share or attach a recipe or meal within a message

    In auto messages or direct messages, attach a recipe of the day video

    12 votes

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  3. Voice messages!

    It’s a bit hard to get your excitement or instructions across when sending written messages so I think voice messaging would be a great addition. I’ve had clients reach out to me this way on IG and the response is much more fluid.

    2,687 votes

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    209 comments  ·  Messages  ·  Admin →
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    Hi all, Thank you for the votes. As this is one of the most popular requests, the product team has pulled this into the roadmap for 2022 but we had to push it to 2023 roadmap due to other critical system updates and features we had to do in 2022. Please continue adding new ideas and votes on ideas.trainerize.com. We'll post new updates here when the project has started. Thanks! Team Trainerize

  4. Voice notes

    Same feature as WhatsApp. Messages take too long too convey certain concepts.
    Having to use other apps to send voice notes to clients. Would be useful to keep it all in Trainerize

    Thanks

    5 votes

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  5. Update to "Groups" Messaging Software

    So, after using Trainerize for a little bit here I wanted to throw my idea into the wind for some changes to the messaging software in the "groups" tab.

    This will be a little long, so please bare with me.

    1️⃣ FIRST - Summary Tab
    ▪️ It would be great if we could add in a little description that can communicate whatever we need to our group of people (as seen in the photo link).
    ▪️ The "Time Line" Tab should really just be consolidated underneath and taken off the general chat feed to clean things up. People can interact…

    4 votes

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  6. Increase video length from 1 minute to 5 minutes to support weekly client video check-ins

    Increase video length from 1 minute to 5 - 10 minutes to support weekly client video check-ins. More coaches are moving from form based check-ins to video check-ins, clients have to send me multiple 1 minute videos to get all their points across currently and it would be good to be able to send it all in one video.

    13 votes

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  7. Allow basic clients to message.

    It would be great to have all messages for 1-1 personal training clients and online coaching clients in the same place!

    4 votes

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  8. Add hyperlinks into auto-messages

    Rather than paste a full url into an auto-message, have the ability to add a hyperlink to specific text.

    12 votes

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  9. Online status on messenger

    Online status, showing a small green dot or "online" badge when the client/coach is currently online.

    15 votes

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  10. Trainer to-do checklist

    you guys should have a To-Do list on our overview page, or a note box. where we can write down things we need to do with our training, clients, business whatever. that way its all in one place

    5 votes

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  11. Separate auto-messages and events for 2 way and 1 way client types

    It would be nice to have a separate welcome email / e-consultation form / auto-messages for the two different client types. When offering high and low ticketed products, a coach may want the auto-messages and events to look different for those two different offerings.

    4 votes

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  12. Left/right speech bubble format

    Left/right speech bubble format to maximize space in the chat window.

    12 votes

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  13. pin notes, links or messages in group chats

    Some form of 'description' section on the group chat feature or the ability to pin certain information like links or messages to the top of group chats for easy access by all group members

    19 votes

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  14. Increase video time in the messaging. 1 minute is not nearly enough for communication between clients

    Even 3 minutes would be enough time, but Ideally 5 minutes. What's the point of paying all the money for an app to give access to us 24/7 when typing takes so much longer and more effort than video communication? And telling clients to use another service like Loom is just pulling them away from time in app

    3 votes

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  15. Interactive features in group chat

    Having Polls or Yes/No voting options for types of posts in the group chat would be helpful to keep people engaged.

    3 votes

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  16. Audio messaging

    Please add audio messaging! This makes explaining complex concepts much easier to explain when clients have questions. It would also be nice to have this option as it’s very quick.

    2 votes

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  17. Automatically send a message to a client who doesn't log in a workout for that day. That could be an in app message or as an email

    Automatically send a message to a client who doesn't log in a workout for that day. That could be an in app message or as an email.

    57 votes

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  18. Automated response

    It’s weird that the app automatically responds for trainers. For example, the app wished my client happy birthday as if it was me sending the message. Unaware of that message being sent when I was off work. I came to work the next day to meet that client unaware that my clients birthday has passed. It would be nice if we can at least receive a notification when the app is speaking for us. That way we can be consistent with the conversations in the chats, with our real life. So we can avoid the awkwardness of not knowing it…

    1 vote

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  19. Auto message option when a client has not been active for week +

    If someone has't logged in a while, have an auto message go out to them

    2 votes

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  20. Send a scheduled message to ALL USERS!

    Send a scheduled message to ALL USERS. If I host an event, If I host a live, If I want to send a link/newsletter same day each week, or take payment from all on the same day of the month I want to remind all at the same time

    3 votes

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