Coach / Trainer - Trainerize

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For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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  1. Ability to add custom tax rates to our packages

    I think it would be a huge benefit to have the ability to add custom tax rates to Trainerize Pay. For example, here in Ontario, I would add a tax rate of 13% for our HST. This would then allow me to market programs for $99 plus tax, instead of $111.87.

    34 votes

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    8 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Trainerize Pay - Payment Reminders

    Active clients get subscribed to a product and it sends them an email to enter their card information but they don't get reminders automatically if they don't do it right away.

    26 votes

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  3. 4 votes

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 43 votes

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    7 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  5. failed payment retry interval

    Currently, the system tries failed payments after 3 days and then after an additional 5 days.
    This is total of 8 days without payment. Way too long regardless of the product.

    For a program/product that is being charged weekly that puts it already on a second invoice failing.
    Needs to at least change it to three tries one day after the other. The best is to let us define the time for each retry, and enable manual charge (i.e. you talk to the customer and they update their credit card info, and then you charge them the due invoice).

    6 votes

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    5 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Add one off purchases on top of weekly recurring charges

    If someone is on a regular recurring weekly payment but they want to add another product, currently I have to cancel that product, process the single payment and then have them reaccept the weekly product.

    1 vote

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  7. Ability to make phone number field required during sign up.

    I would like to collect the phone numbers of my clients so I connect with them. Make this a required step.

    2 votes

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  8. Multiple invoicing

    I have clients in recurring invoices that then want to buy extras that would require a separate one time invoice. It would be nice being able to send additional invoices as needed even if someone is already on a recurring invoices set up.

    1 vote

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  9. Ability to bundle an add-on with a core subscription

    I want to bundle a core training product with a nutrition coaching add-on and have the client check-out in one-click

    13 votes

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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Add a referral section for clients to refer friends to sign up to your service

    Existing member gets discount from next payment, new member gets discount from first month. Trainer gets to pre set what the discount would be.

    1,144 votes

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    13 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  11. On purchase of product, able to automate giving of goals

    On purchase of a product, be able to automatically add new goals like

    - Automate log your first meal
    - Log your first workout
    - Do a recipe

    1 vote

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  12. Option for Product link to be temporarily unavailable

    There is a toggle switch for the Trainerize.me page. The same thing could be done for the link as an On/Off switch. I have a product link I have put in many places however I am now worried about too much traffic/can't take more clients. However if I delete this product/link I will have to manually go everywhere to replace the old link(I've been plugging this link for 3 months on podcasts, youtube vids, websites, social medias etc etc) with the new link when I'm ready to take new clients. I know I can set the date for the next…

    1 vote

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  13. Automatically distribute clients to trainers

    We have a sign up page but I want to automatically assign clients in a round robin way to a bunch of trainers so I don't need to do it manually.

    2 votes

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  14. More flexibility with billing/scheduling payments

    When I go to schedule a new package for a client (say their current automated program ends in two weeks) but I want to plan for their program to change at the end of this so I schedule a new program, the client panics because they get a message saying they need to accept the new plan and then have to pay for it in advance. I need a way to schedule out packages with being able to control the notify, pay, deliver schedule specifically.

    Can we find a way where the trainer chooses WHEN to notify the client of…

    1 vote

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  15. Being able to set and change a product start date per customer - including new customers products already sold!

    Currently, there isn't a way to manually sell to a new customer, so you can't set the start date of that product after a new customer purchased using a checkout link (I,e, ALL new customers). You can't change the start day of an already sold product. Needs to be able to change the start day, or, if at last there will be a way to sell a product manually without sending a checkout link, to set the start date when you sell the product. (this was marked resolved missing the whole point).

    1 vote

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  16. Export my Trainerize pay products to my Facebook page

    One click export my Trainerize pay products to my Facebook page so my clients can purchase them.

    1 vote

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  17. 8 votes

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  18. Trainerize Pay in India

    Ability to use Trainerize Pay in India

    26 votes

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    2 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Add in product categories

    Allow products to be categorised (e.g. online, virtual, in person, by duration, type, etc)

    3 votes

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  20. Multiple Payment Options in 1, 3, 5 or more installments for the same product

    Provide the ability to offer customers multiple payment options for each Product. Right now, I can only offer 1 of 3 payment options w/o having to create another Product for the different payment option.

    2 votes

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