Feature requests, ideas and suggestions

We are continually upgrading Trainerize with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other trainers can upvote your ideas. The idea forum allows us to keep a pulse check on what our trainer community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our trainer community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of trainers and how it fits with the overall vision of Trainerize.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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  1. Take away $1000 limit in Trainerize Pay

    A few of our products are over $1000 and in Trainerize Pay we have to send the client 2 invoices of $500. If the limit of $1000 was lifted we wouldn't have to send multiple invoices.

    244 votes

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    24 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion.

    We’re planning this for Q1 next year for businesses to be able to apply to increase their transactional limit.

    You will have to pass certain verification checks to have your limit increase, something similar to a credit card limit increase.

  2. Allow in-app sign ups and seamless in-app purchases via AppStore or PlayStore

    My business has a significant amount of people trying to download my app and they're blocked from signing up.

    Also, after that, they cannot upgrade to a paid plan in-app.

    We are ok with the app stores taking 15% of the commission as it outweighs the loss in business of people not being able to seamlessly sign up.

    20 votes

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    2 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to lock a client in for a contract term

    I want to be able to take 12 monthly payments for a year and lock the client in once they've agreed to the product.

    20 votes

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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow free trial option with credit card

    This is good to get new customers to sign up themselves. People would like to try before spending their money. A few days or one week free trial will be an awesome feature.

    50 votes

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    3 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Auto-payout for affiliate links on programs/subscription purchases

    the ability to automatically payout affiliates who refer to me. Example - a friend posts about a free challenge I am doing as a launch for my subscription membership. For each person who clicked her link, my friend would automatically receive 30% of each customer's membership each month for the lifetime of the subscription.

    9 votes

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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Categorize Invoices for Trainers to make payroll easy

    If we could have a sorting/ filter method under the invoices section. This way we can see what trainer sold what invoice. The invoices are already linked to the client who is in the trainers account, so I think I way to filter it out by each trainer would not be to hard? Making it much easier to pay and invoice trainers.

    26 votes

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    3 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Automatic tax calculation

    Ability to detect the city/state/country the user is in and apply the correct taxes for my business.

    16 votes

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    6 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Automation for add-ons

    I would love if the product "add-ons" had automations just like the core products. Would that be possible

    18 votes

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    4 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add ability to bill in Vietnam

    Please adding Vietnam to Payment Gateway. It is a huge market in Vietnam. 95 millions people and and 40,000 personal trainers. also about 3000 gym centers. I myself have 9 gym centers. Extremely needed the Payment Gateway

    1 vote

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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add an ability to link to my supplement or clothing store

    You guys need a shop for us to sell our products on, add this for use who have products like sups and clothing and so on

    this is one of the big things missing I need.

    and a one of payment to own the app ,I get lost trying to find and add all the coast of thing - make it simple

    1 vote

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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Clients sign waivers with finger on their app

    On the app Mind Body the professional usually has a waiver and/or agreement that the client can review and sign with their finger.
    This is better than having them view the document, print off, sign, scan and email back. Plus an electronic version on the app through your system seems much more safe.
    I would love to know that my clients can access it first before beginning any exercise programs.
    Maybe an electronic version of the Par-Q would also help with boxes for them to check. All of these additions would help the trainers using this product feel more safe.

    1,239 votes

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    28 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Accept cryptocurrency as a form of payment.

    Maybe this is too ambitious, but...Adding cryptocurrency as an option to pay for workout programs would set Trainerize apart from competitors. It would help demonstrate a commitment to innovation and staying current with changing technology and could also attract more high-paying clients. This can be incorporated in a few ways such as connecting to an exchange called Coinbase Commerce.

    2 votes

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add one off purchases on top of weekly recurring charges

    If someone is on a regular recurring weekly payment but they want to add another product, currently I have to cancel that product, process the single payment and then have them reaccept the weekly product.

    1 vote

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Customise payment failure message

    The default message for failed payments is both impersonal and harshly worded. Providing access to customise the message would allow for better communication to clients who have had a failed payment.

    2 votes

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Multiple invoicing

    I have clients in recurring invoices that then want to buy extras that would require a separate one time invoice. It would be nice being able to send additional invoices as needed even if someone is already on a recurring invoices set up.

    1 vote

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Trainerize Pay - Payment Reminders

    Active clients get subscribed to a product and it sends them an email to enter their card information but they don't get reminders automatically if they don't do it right away.

    22 votes

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Choose when we get payouts. I like budgeting monthly, not every 2 days.

    On another training platform I used, you could select daily, weekly, bi-weekly, or monthly payouts. I chose to payout at the beginning of each month so I knew how much money I had to budget for the month.

    6 votes

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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Reminder and Request message that asks the client to approve a payment before it goes through

    My clients get frustrated because with automatic payments there's no notification that they're about to be billed and I'm not notified either. I have to keep a separate calendar on Google to make sure I'm aware of payments going through. Notifications on both sides (admin and client) and a request to confirm with the client that they want to authorize the transaction a few days before billing would be incredible.

    1 vote

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  20. 3 votes

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
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