Feature requests, ideas and suggestions

We are continually upgrading Trainerize with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other trainers can upvote your ideas. The idea forum allows us to keep a pulse check on what our trainer community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our trainer community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of trainers and how it fits with the overall vision of Trainerize.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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  1. Take away $1000 limit in Trainerize Pay

    A few of our products are over $1000 and in Trainerize Pay we have to send the client 2 invoices of $500. If the limit of $1000 was lifted we wouldn't have to send multiple invoices.

    158 votes
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    19 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion.

    We’re planning this for Q1 next year for businesses to be able to apply to increase their transactional limit.

    You will have to pass certain verification checks to have your limit increase, something similar to a credit card limit increase.

  2. Allow free trial option with credit card

    This is good to get new customers to sign up themselves. People would like to try before spending their money. A few days or one week free trial will be an awesome feature.

    40 votes
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    3 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to lock a client in for a contract term

    I want to be able to take 12 monthly payments for a year and lock the client in once they've agreed to the product.

    9 votes
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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Categorize Invoices for Trainers to make payroll easy

    If we could have a sorting/ filter method under the invoices section. This way we can see what trainer sold what invoice. The invoices are already linked to the client who is in the trainers account, so I think I way to filter it out by each trainer would not be to hard? Making it much easier to pay and invoice trainers.

    23 votes
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    2 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Clients sign waivers with finger on their app

    On the app Mind Body the professional usually has a waiver and/or agreement that the client can review and sign with their finger.
    This is better than having them view the document, print off, sign, scan and email back. Plus an electronic version on the app through your system seems much more safe.
    I would love to know that my clients can access it first before beginning any exercise programs.
    Maybe an electronic version of the Par-Q would also help with boxes for them to check. All of these additions would help the trainers using this product feel more safe.

    1,180 votes
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    27 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 11 votes
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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Auto-payout for affiliate links on programs/subscription purchases

    the ability to automatically payout affiliates who refer to me. Example - a friend posts about a free challenge I am doing as a launch for my subscription membership. For each person who clicked her link, my friend would automatically receive 30% of each customer's membership each month for the lifetime of the subscription.

    5 votes
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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Automatic tax calculation

    Ability to detect the city/state/country the user is in and apply the correct taxes for my business.

    12 votes
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    2 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Automation for add-ons

    I would love if the product "add-ons" had automations just like the core products. Would that be possible

    12 votes
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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Trainerize Pay - Payment Reminders

    Active clients get subscribed to a product and it sends them an email to enter their card information but they don't get reminders automatically if they don't do it right away.

    18 votes
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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 35 votes
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    3 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  12. WHEN WILL YOU START TO ACCEPT AMEX CARDS?

    I want to your our corporate AMEX but you don't accept them. When will you add them to the payment option?

    2 votes
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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Payments/Invoices by Trainer Filter

    Please create a feature that allows us to see the payments received according to trainer. For those of us with multiple trainers on the team, it becomes a very tedious task to figure out who is owed what when payroll comes around. A simple filter by trainer feature on the invoices, sales, and/or transactions tabs would make life so much easier!

    4 votes
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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to add custom tax rates to our packages

    I think it would be a huge benefit to have the ability to add custom tax rates to Trainerize Pay. For example, here in Ontario, I would add a tax rate of 13% for our HST. This would then allow me to market programs for $99 plus tax, instead of $111.87.

    22 votes
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    3 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add a referral section for clients to refer friends to sign up to your service

    Existing member gets discount from next payment, new member gets discount from first month. Trainer gets to pre set what the discount would be.

    1,031 votes
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    8 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Choose when we get payouts. I like budgeting monthly, not every 2 days.

    On another training platform I used, you could select daily, weekly, bi-weekly, or monthly payouts. I chose to payout at the beginning of each month so I knew how much money I had to budget for the month.

    4 votes
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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 2 votes
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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Automatically distribute clients to trainers

    We have a sign up page but I want to automatically assign clients in a round robin way to a bunch of trainers so I don't need to do it manually.

    2 votes
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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  19. sell products without clients being added as an active client

    Be able to sell products to customers without them being automatically added to your account as an active client

    2 votes
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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  20. 7 votes
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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
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