Coach / Trainer - ABC Trainerize
224 results found
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Remove the Email Confirmation for Payments
Remove the email confirmation when making payments to clients, I've found my business has lost about 5-10% of revenue since transferring over from Mindbody due to this feature.
Having clients have to confirm via email the purchase of a gym towel for $15 is frustrating, coming from Mindbody where they deemed once someone has put a payment method into the system it's enough to make transactions without confirmation.
Also with memberships when I have to suspend someone's membership for a week, they have to activate their membership again via email which can also lead to a loss of revenue.
1 vote -
Allow purchasing of more sessions right in the app without having to log in again
Clients get really confused when they're already logged into the app, and then are asked to log in again to purchase more sessions. Please make session purchasing available in the app, where they already have their card stored for ease of use
1 vote -
Need more payment processing options
We need more payment processing options, Stripe is not available for the Cayman Islands
1 vote -
private products
Allow to build a product and make it "my eyes only" or "private" instead of it being visible to all. I don't want all products available to everyone.
2 votes -
Option to Upgrade a Client's Plan without Cancelling Old Product
Option to Upgrade a Client's Plan without Cancelling Old Product
I put clients on 12, 28, or 52 week programs. Within these programs, clients can train 1, 2, or 3 times per week.
Sometimes, a client will be training for, say, 12 weeks at 1 time per week and decide halfway through that they want to train 3 times per week.
Currently, the only way to do this is to cancel the current product and start a new one, but if the person doesn't want to start a NEW 12-week program, and just wants to complete their CURRENT 12-week program…
6 votes -
Downloading Tiktok Videos
ou can now use https://sssstik.id/ to download tiktok videos . Its a popular online tool designed to allow users to download TikTok videos quickly and easily. With SSSTik, users can save their favorite TikTok content without watermarks directly to their devices in high-quality formats. This tool is free to use, and it supports downloads from both the TikTok app and website. Whether you're looking to keep your favorite dance trends, educational content, or comedic videos for offline viewing, SSSTik provides a seamless, user-friendly experience. Its straightforward interface makes it easy for anyone to download videos with just a few clicks,…
1 vote -
To view future invoices
On quite a few occasions I have added discounts on to payments to adjust for holidays/time off yet forgotten to remove this after.
It would be really usefull to get an insight on what invoices are due to be issued beforehand to ensure the correct amounts will be on the invoice rather than having to go through each individual client account to double check values.
1 vote -
The ability to send cash invoices
Please add the ability to send cash invoices
3 votes -
Categorize Products
I would love if there were a way to custom categorize products to make it more fluid when selling a package. For example, labels for Online Packages, In Person Packages, Group Training, etc.
6 votes -
Allow in app sign ups and purchases
Not having this feature is a very high barrier of entry. Being apple to purchase app access straight from the app would be a game changer. The purpose of the app, for many smaller studios, is to drive clients in and increase business. Using the app as just product delivery, doesn’t assist with that.
2 votes -
Integrate Paypal as an option for those who live in the Channel Islands as Stripe is unavailable
We are not supported by Stripe or GoCardless here in Guernsey or Jersey
2 votes -
Being able to link to the product directly to sell instead of just the coaches profile.
From my personal website I want to be able to link directly to the product checkout page, but this doesn't create a unique URL, it only shows my coaching page and list of products. If I could link directly it would make it a smoother sales process for my customers.
1 vote -
Payment method
We need more payment methods in the Stripe/ Trainerize Pay integration.
Currently it only accepts credit/debit cards which take 2.9% +30c on EACH transaction. This can get way too expensive considering some people do weekly payments and the integration isn't any good either. No freezing memberships, no payment reminders, no instant payouts, etc.
People at least need the option to use Bank transfers, Zelle, Cashapp, Venmo, Apple Pay, Google Pay etc
2 votes -
GST Collection
This comment is for Canadians. Trainerize's advice for collecting GST is to build it into your price as they don't have the option to charge it to the customer directly. However, they do charge us GST directly every month but in USD as they have no CAD payment options despite being a Canadian company.
It'd be nice if they allowed us to charge GST directly since it's something they do themselves and it'd make our bookkeeping alot easier.
1 vote -
Add a customizable storefront landing page
The trainerize.me needs to be more appealing for customers as it is very bland. having the ability to customize like trainheroic does would be so much more professional looking and enticing to potential customers,
1 vote -
I train my clients as hybrid clients, in person/online. I have 3 sessions per week and charge weekly. It would be great if I could have my c
I train my clients as hybrid clients (in person/online). I have 3 sessions per week and charge weekly. It would be great if I could have my clients not be charged again until they have completed all 3 sessions. Currently there is no option for recurring sessions.
1 vote -
multiple versions of same product
Please allow a single product to be sold in multiple versions or at multiple price points (weekly, monthly, yearly, etc). A lot of space is wasted showing the same product over and over again but with specific variations on the products page for clients (especially on mobile) and it is more confusing and overwhelming than helpful.
Hiding variations of products, and only showing one, and telling the client there are others available upon request is the only workaround and it has the opposite problem: clients are not well informed about their options and may avoid making a purchase simply because…
1 vote -
Have a Product or Add-On option that subscribes purchaser to all On-Demand programs
After looking into creation of and implementing an On-Demand Program library for clients to access, I discovered that the most efficient way to do so was to set up automation on Product Starts to subscribe them to 20 Add-On programs. This limits trainers from mass subscribing clients to allow access to On-Demand Programs.
I propose that an additional option be added to current Product Automation (ie "Subscribe to all On-Demand Programs") or an additional Product type be added to accomplish the same goal.
5 votes -
Purchase a product direct from the app
If a visitor on the app page will download the app, and he is NOT a member already, then he cannot use it. I had some incidents with people who downloaded the app and could not use it because they were not members of my clubs.
So, I think it will benefit the app page visitors when they download the app to have the option to buy a product directly from the app, access the app, and use it based on the access the product purchased provides.
Also, we will not have the problem that they might download and be…
4 votes -
Be able to adjust the cropping tool on Product Image
It would be nice to be able to drag and drop the cropping tool to adjust the image size for products.
6 votes
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