Staff / Trainer - ABC Ignite Engagement
98 results found
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Announcement URL Behavior Change
Currently, when we add an announcement with the setting "Open a webpage", it will automatically take the user to the webpage when they click on the announcement notification.
Please change the behavior so that when the user taps on the notification, it opens the app for the user to read and then decide if they want to go ahead and access the webpage.
1 vote -
Request to change the error message "The payment has been declined"
If a member is expired, the error should indicate such.
Telling a member their payment was “declined” in today's world causes them stress/anxiety thinking they were hacked, or there is a problem with their payment cards. This is especially a problem for us when we are the “new” billing/software company taking over a club's members. I think we would all agree that is not in line with the experience we want to project, and perhaps is something we can have addressed in a future patch? This is NOT a critical now issue that is impacting thousands, and the financial impact…
1 vote -
Geofencing for Android Devices
For members with Android phones wanting bar code to pop up when in close proximity to home club
2 votes -
Auto-build a program where clients specify equipments/days available to workout
Save the gym operator time instead of having their trainers having to build beginner workouts so clients can self-service.
3 votes -
Allow the client access permission to be toggled
Give Owner/Admin the ability to toggle Client Access depending on the team member role.
For example, have the ability to toggle a setting to allow the Shared Trainer role to access all clients not just assigned locations.
2 votes -
Ability to group locations into regions / state
Ability to group clubs like Seattle, Tacoma into Washington state.
Or multiple states into a group like "Northwest"3 votes -
Can we add a dark mode for the desktop version? It would help with programming for clients later during the day.
Can we add a dark mode for the desktop version? It would help with programming for clients later during the day.
9 votes -
Customer Service Email on the APP
The contact email in the APP engagementhelp@abcfitness.com can be confusing to members, quite a few members email into this email to freeze or cancel or dispute payments etc. Can something be added that says: This email is ONLY intended to research, troubleshoot, and escalate app problems that are being presented to members/clients. Do not use this contact for any membership changes or concerns.
1 vote -
9 votes
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Remove the ability to add workouts
- Clients/members SHOULDN'T be allowed to add workouts and programming by clicking on the + Add workout button. This would be a big deterrent to our program.
1 vote -
Hide Enrollment Numbers
I have a few classes that are new at a new location. I have a few members that are being discouraged from enrolling in a class if they see 2/50 enrolled.
5 votesEnrollment numbers may be both a detractor and an attractor for a class. The best approach would be to hide the class attendance for classes under a certain percentage and show the attendance for classes over a certain percentage. We are considering this for future enhancement.
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Adjust the order list of Appointments
Ability for clubs to adjust the order in which appointments appear in the app for members
2 votes -
Easier way to swap clients between trainers
Easier way to swap clients with other trainers in my company. If another trainer sells training for me, I want the client in my trainerize. However, I need to ask the trainer to go and delete them from their trainerize first before I can add them. This would be an easier process if I could go in an add a client without having to get another trainer to delete them from their app first
2 votes -
Remove Height, Weight and Gender as a requirement in the set up process
More than one account of mine (rainier health and fitness/Club 4 Fit) have requested to remove this as a requirement because some gym members don't feel comfortable submitting this information
5 votes -
Add ability for link sharing for Trainer's Appointment Availability
Add ability for link sharing to Trainer's availability on Trainerize and/or Datatrak like Calendly does: https://help.calendly.com/hc/en-us/articles/223193448-Sharing-your-scheduling-link
2 votes -
When payment is due, receive a notification
When a payment is approaching, user can receive a pop-up, banner, or push notification letting them know their payment is nearly due. The link will take them directly to the page to make their payment.
5 votes -
Moderating/Censoring Inappropriate Language
Implementing an automatic moderation process (or auto-flag) for preset restricted words in either group or individual chats.
4 votes -
group sync ABC memberships and recurring services that have the same automation setup
memberships and recurring services that have the same automation, you should only have to set up the automation for those once and the rest should get set up automatically
4 votes -
Testimonials
I think it would be fantastic if there was a spot we would be able to put testimonials on the trainerize.me pages
3 votes -
Search Tab and Management tools in Groups Section
The Edge Fitness has hundreds of groups being used in their platform. Their leadership team is looking to have a search tab in the groups section to pull up specific groups without having to scroll through the hundreds of Groups. They would also like the ability for admins to delete groups without having to "join" them.
1 vote
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