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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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1150 results found

  1. As a user, I can’t change the reps for cardio, or update the time I spent on cardio.

    Allow editing by the user for their workouts that day.l including time on cardio and what type.
    Give more personalization to the user and not just the trainer.

    2 votes

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  2. Bring in ski erg machines for hiit workouts use

    We have some good equipment for classes but a ski erg machine is one that we do not have and would love to have that to use!

    2 votes

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  3. Les Mills Bodystep

    You had Bodystep in total access. I would like it back.

    1 vote

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  4. Edit sleep hours

    Allow us to edit sleep hours incase of mistakes

    7 votes

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  5. Kickboxing Bags

    I know the gym offers a kickboxing class, but it is not the same effect as actually having bags. It would be nice if they could offer a real kickboxing class or just add a few punching bags by the turf area.

    5 votes

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  6. Add a new app to connect

    A lot of people utilize samsung phones and samsung health automatically collects data. It would be easy and beneficial.

    24 votes

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  7. Make weight tracking optional

    When signing up, the app forces you to enter a starting weight. The feature itself is fine but it should be optional. I am in recovery for disordered eating and I go to the gym to focus on things like building strength, increasing stamina, etc. and would rather not focus on the number on the scale, which can trigger unhealthy habits for me (and I’m sure I’m not the only one).

    Let people decide which metrics are important for them to track.

    14 votes

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    1 comment  ·  Other  ·  Admin →
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  8. A way to look up your chosen membership tier and its features

    If you can't remember specific amenities available to you by your chosen tier (i.e.; Fitness + , E3) it would be nice to be able to see that in the app.

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  9. Allow trainers to book sessions through app

    Currently trainers can only book sessions through the computer. It is extremely inconvenient since most have day jobs and don’t have time to sit at the gym computer and book all their clients sessions. Especially when schedules frequently change. Most other gym apps I have used allow you to book sessions through the app. It seems outdated that this can’t be done with Platinum fitness.

    2 votes

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  10. Refined class search

    Is love to be able to search for a particular class format. An option to search for a certain kind of class and see a list of just those across all locations.

    41 votes

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  11. Kettle Balls

    Downtown Charotte,NC location needs kettle balls

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. Can we copy workouts we have entered in already

    We need to be able to copy work outs or have an option to use saved workouts. This is a huge issue and a lot of time wasted when entering in each day when you are doing say a 12 week program

    2 votes

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  13. 2 votes

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  14. Edit meals

    The ability to edit meals, add the macros tracked on previous or favorites. plus add meals all at once into favorites to add when needed later; for those of us who use prepped meal kits like hello fresh, etc.

    4 votes

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  15. Class search by time

    Add a search by time. I’d love a variety of classes at 430. Step or Zumba or locomotion at that hour would be so good! Not everyone can do morning.

    24 votes

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  16. Provide a detailed class description when booking classes. The previous comment was incorrectly closed. This remains unresolved

    Currently we can book classes through the app however we have no idea what 360 Express or body pump or any of these titles mean. A detailed description of each class within the booking component would go a long way in helping decide on whether or not I [and others] choose to attend it.

    30 votes

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  17. Mandatory: ”You USE IT, YOU CLEAN IT!!” policy.

    No ones mom works here, or there- any gym!! Or public place, especially a place we all pay good money to be members of. It does not take long to wipe off workout equipment or put things back where they go. Also, if u drop a piece of trash or a USED BAND-AID, pick it up & find a trash can!!! The amount of laziness my home gym sees, you would think no one is really there “working out” NOT WITH THAT LEVEL OF UNCLEANLINESS. & not saying the gym is dirty, but after a rush hour on a week…

    1 vote

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  18. Find a class location improvement

    When viewing multiple Club 4 locations in “find a class” mobile app feature, the location state and number appear beneath the class, ie. TX30393. It would be easier to see the city beneath the class to take the guess work out of which TX location is offering a class I’m interested in.

    10 votes

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  19. Wait list

    Functioning Wait List Feature

    1 vote

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  20. The watch app

    The Watch app is simply fantastic. It would be great if they could work alongside the phone app at the same time. For example, when I input something on the watch, I should see it real time on the phone as well. It’s particularly helpful to use these interchangeably. TickTick did this and people raved about it. Anyway, keep up the great work.

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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