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241 votes
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An error occurred while saving the comment Momentum Active HQ commented
Ability to pause payments when subscribed to an on going online membership with myself.
I have people who sign up for 3 month at a time club training programs, but inevitably have to pause due to holidays etc for 1-2 weeks.
I cant see an option to be able to do this through the stripe payment integration where we can see the future debit and 'delete' / skip / pause payments for a short period of time without having them to cancel.
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415 votes21 comments · Coach / Trainer - ABC Trainerize » Exercise, Workouts and Programs Exercises · Admin →
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824 votes24 comments · Coach / Trainer - ABC Trainerize » Exercise, Workouts and Programs Exercises · Admin →
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1,373 votes55 comments · Coach / Trainer - ABC Trainerize » Exercise, Workouts and Programs Exercises · Admin →
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41 votes
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1,083 votes31 comments · Coach / Trainer - ABC Trainerize » Exercise, Workouts and Programs Exercises · Admin →
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1,468 votes68 comments · Coach / Trainer - ABC Trainerize » Exercise, Workouts and Programs Exercises · Admin →
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890 votes
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463 votes
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814 votes
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7,384 votesunder review · 138 comments · Client / Gym Members - ABC Trainerize » Exercises, Workouts and Programs · Admin →
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123 votes
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Allow us as the coach to be able to suspend a membership and debit for a set amount of time.
The only work around this is either
A) Have the client cancel their current membership with our services and rejoin (horrible for retention might I add)
or
B) Have us create custom discount codes to put onto the clients account. Which is a major hassle.