Coach / Trainer - ABC Trainerize
286 results found
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Option to send an automated message if its outside of "business hours"
Would love the option to have an automated message sent from me if a client sends a message outside of normal business hours. Would also be great if we could set business hours for when we get notifications. Boundary setting is important!
9 votes -
Automated response
It’s weird that the app automatically responds for trainers. For example, the app wished my client happy birthday as if it was me sending the message. Unaware of that message being sent when I was off work. I came to work the next day to meet that client unaware that my clients birthday has passed. It would be nice if we can at least receive a notification when the app is speaking for us. That way we can be consistent with the conversations in the chats, with our real life. So we can avoid the awkwardness of not knowing it…
1 vote -
Auto message option when a client has not been active for week +
If someone has't logged in a while, have an auto message go out to them
2 votes -
Send a scheduled message to ALL USERS!
Send a scheduled message to ALL USERS. If I host an event, If I host a live, If I want to send a link/newsletter same day each week, or take payment from all on the same day of the month I want to remind all at the same time
3 votes -
auto field for trainers
In the automatic messages, there should be an auto-field for the trainers so the messages can be personalized.
1 vote -
Ability to change the hand response on the main menu
Hi!
Can we get an option to change the thumbs up response on the feed? Thumbs up is overused. I prefer to use the excitement emojis or love emojis so we can give more specific feedback
Thank you!
1 vote -
Replace files space with client's activity feed in space next to messenger
If you go to message clients in the web version of Trainerize, there's a blank space to the right of the messages for files. Could this space be converted to an activity feed for the individual client? It would help to quickly inform trainers of talking points or stats when performing check ins/ discussing program changes etc. and reduce clicking back and forth between different tabs
1 vote -
Is it possible to connect the post-workout messaging with the regular messaging? It gets confusing having two separate messages with clients
Is it possible to connect the post-workout messaging with the regular messaging? It gets confusing having two separate messages with clients, and is really inconvenient when either of us need to find a conversation, not realizing it’s in a different are of the app. It’s too much to have to work around and look for a message. I saw this was a request awhile back, but I don’t know if you realize how impactful this actually is. Thanks so much!
2 votes -
Auto Messages Beyond 14 Days Post sign in
Ability to send auto messages to clients beyond 7days post sign in..
I.e
4 week after sign in etc etc
2 votes -
Client notes per workout?
Client notes per workout?
4 votes -
Turn off notifications for certain clients
Having the ability to turn off notifications for certain clients would be great. Some clients have more leniency and don't need to do every daily task.
2 votes -
Auto Messages / Emails for new PURCHASE, not just new CLIENT
Allowing for auto messages / auto emails to send for a new PURCHASE, not just a new CLIENT.
When a previous client signs up again, they do not receive any of the initial Welcome Emails, PAR-Q, First Sign-in Message etc.
It would be great to be able to have an additional messaging flow for any new purchases, not just new clients, so that returning clients can receive any new updates, fill out a new PAR-Q etc, since a lot can change over time (on both sides).
- If a new workflow for this isn't possible, maybe even a checkbox to select…
2 votes -
Ability to have rich text for messages like bold italics
Having the ability to have full access to customizing the auto messages would be great. For example, being able to do the following would be important to the brand and consistency of messages:
- Allowing for general editing such as use of bold, italics, font size, color, centering, etc.
- Allow for more customized auto-fields (i.e., 'goes by name', date, etc.)
- Allow for us to be able to insert images, videos, etc. into the auto message.
- Allow for the ability to choose when we want the message to be sent (beyond the 14 days we currently have).
Thanks in advance! :)
1 vote -
comment on individual exercises
comment on individual exercises, that I'd be able to then see week-to-week, rather than having to scroll back to an old workout and then open
65 votes -
Additional Reactions
My clients would love to be able to use a heart reaction instead of just a thumbs up when they appreciate or agree with something that’s said either in messages or with other people in their group.
13 votes -
message analysis export
Messaging export or analysis options.
Support tools such as Intercom or Zendesk allow you to export chat records, which allows things like keyword analysis, peak timings etc.
Some way of doing this directly from Trainerize (not with Zapier, as the zaps required would be prohibitively expensive) would allow us to get really smart with our clients.
2 votes -
Auto-responses
For example, once a client reaches a certain day, the calendar sends the client an auto-message with a question. Depending on their answer (yes
or no) It triggers a customized auto-response, whether its another message or the ability to send a product for sale automatically4 votes -
Ability to delete a bulk amount of reoccurring scheduled messages
For example, i have set a check in message for 52 weeks of the year and i cannot remove it. I have to go through and delete them individually. Aint no body got time for that
8 votes -
6 votes
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Video analysis - voice over & scrub video
It would be INCREDIBLE if you could respond to a client sending a video of their exercise with a voice over/screen record of you scrubbing through the video and talking through what they could do better. I coach a lot of athletes and this would be super relevant
17 votes
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