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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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170 results found

  1. 3 votes

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  2. Ability to track Appointments as "completed, no show, etc" - show completed appointments under each Trainer

    This would be critical for payroll/accounting purposes. As a brick and mortar establishment, we of course kept track of all completed personal training sessions for payroll purposes of our employees. We also tracked/compensated for appointments where the client late cancels, or no shows. If this could be tracked somewhere for easy reporting - like underneath each trainers name and sorted by weekly, monthly, etc it would simplify payroll processing. It would also allow us to charge clients for no shows or late cancels.

    327 votes

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  3. Ability to manually add or credit a session credit to a client

    Ability to be able to add a paid session to a client's account.

    35 votes

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  4. allow the calendar to be perpetual.

    allow us to schedule clients as long as we'd like. not for 16 week Periods. we have clients on 12 month contracts and many of them renew. it would be nice to be able to keep them in the calendar as long as wed like.

    1 vote

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  5. Assign appts to specific staff and allow clients to select any staff qualified for a meeting

    Would love (need) to have the ability to select which staff person is qualified / can take/hold which appts as well as having the option to allow the client the option to select a staff member for their appt instead of being restricted to just the assigned staff member.

    5 votes

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  6. Check in to multiple classes when checking-in to club

    https://help.abcfitness.com/ignite/Connect/Check-in/Class.htm

    Currently, when you check in to the club within an hour of a class in which you are enrolled, you will be automatically checked in to that class.

    Be able to increase the timeframe as some members enroll in multiple classes that are 30-60 minute long. If they check in at 12:00 it will not check them in to the a class at 14:00.

    1 vote

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  7. Connect to Google calendar so clients cannot book spot when I have personal appointments

    Connect your google calendar to Trainerize so personal appts marked on gcal sync over so it can block out appt spots so clients cannot book them

    116 votes

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  8. Allow to go into negative session credits

    Sometimes, I want to pre-book appts for a recurring client, but the new session credits might not have been added for that month yet.

    It is easier if I can just go ahead and schedule them when I'm free, knowing they will be topped back up later.

    2 votes

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  9. ability to search for client appointments in calendar

    I would like to be able to search a client's name in the appointment calendar to see what days they're scheduled.

    4 votes

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  10. Recurring client self booking for in studio classes

    Have a preset class timetable so clients can book their weekly classes, more than 1 person.

    4 votes

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  11. Adding “personal blocks” so that I can see when I am unavailable (group ex, personal, etc) when using the appointments feature to schedule.

    I use my trainerize app mostly for clients that I see in person through my gym as well as virtual. I have been using the appointments tab to schedule with my in personal clients, most times as we are wrapping up a session. Working full time at the gym, I have other appointments that I need to schedule around like teaching group exercise or meetings. It would be awesome to be able to add those other appointments on the trainerize calendar so that I am not switching inbetween calendars while trying to also finish with a client.

    10 votes

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  12. Allow 1 on 1 appointments to show which session pack # the client is on.

    It would be handy to see the "session number" on the appointment in the Calendar. When appointments are mass-scheduled, say 12 at a time, the client can easily miss a notice for a session. The trainer then has to keep a tally of sessions owed and it can be difficult when they're not labeled. Some long time clients have many sessions and reoccurring session packs so things can get confusing.

    It would also be good to check for a client how many sessions they have left without having to go to the calendar and count.

    3 votes

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  13. Allow purchasing of single appointment types as well as session packs

    Right now, it appears that I can only develop one session pack per appointment type, but I would like clients to be able to purchase just one single appointment when they need as well. Also, I would like to be able to create multiple session packages

    5 votes

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  14. Easily allow for trainers to be swapper in appointments

    Allow for appointments to swap out trainers with the edit appointment feature so they can easily be swapped out by mangers, admins, owners, or have trainers have receive coverage from other trainers.

    2 votes

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  15. Booking in clients for a bunch of recurring classes in one click

    I have group sessions (ty trainerize for making this a function - love it very much!)

    The group sessions that always run same day and times can be booked as a series on the calendar.
    It is not yet possible to add a client to the whole series. You have to go into each day for the sessions they will attend for the length of time of the program.
    It would save a lot of time and help me efficiency. Being able to add a client to the whole series and then remove them from future series when their program…

    3 votes

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  16. Please allow appointments to be booked for an open ended period

    I have clients I have been training for 5 years and having to re-book my permanent clients every 15 weeks or so is a hassle

    2 votes

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  17. Ability to delete out a recurring appointment in one click

    When editing on the coaches appointments. A selection to do the same change to future appointments.
    Or to delete the same upcoming appointments.

    You are only able to do one at a time for any editing done to appointments

    7 votes

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  18. Option to change how far in advance mobile calendar appointment syncs

    Ability to change how far in advance the calendar appointments sync. Currently only up to two weeks in advance.

    2 votes

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  19. Allow a pre-set group to be added or scheduled a group video call appointment

    The new group video chat feature only allows you to add clients one at a time. It's a huge barrier for studios that have a lot of clients. Instead you should be able to add an entire group from your groups list to the appointment at the time of booking. As a studio owner, I wont make any use of this feature unless I could do it this way. :)

    3 votes

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  20. Client to be able to choose their trainer

    In the appointments section where the client can now book online, it would be nice to allow the client choose their trainer, rather than it only being the assigned one.

    This would be an absolute game changer for our business.

    1 vote

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