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What can we improve or add for the coaching client or gym member ?

← Coach / Trainer - ABC Trainerize

Voice messages!

It’s a bit hard to get your excitement or instructions across when sending written messages so I think voice messaging would be a great addition. I’ve had clients reach out to me this way on IG and the response is much more fluid.

3,199 votes

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Gabriella McArdle shared this idea  ·   ·  Report…  ·  Admin →
completed  ·  AdminAnonymous (Product owner, ABC Trainerize) responded  · 

Hi everyone,

Thanks for your great suggestion! We’re marking this idea as completed! You can learn more about it in this blog post or in this help article. 


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You and your client MUST be on app version v.7.114.0 in order for the voice message function to work on mobile. It will not  work otherwise. Certain Custom branded apps are still rolling out, but  you should be getting it shortly if you haven’t so far.

Few important things you should know about voice messages feature:

  • Voice messages are available in DMs, and Groups, and both on Web and Mobile.
  • You have 2 ways of sending voice message:

-Tap, Hold to Record and Release to send
        -Tap, Hold, Swipe up to lock for hands free, Record hands free and Tap to send

  • Length of voice message is up to 5min long.
  • You have ability to speed up the voice message to up to 2x.
  • Voice messages in groups are off by default for clients, but you can turn it on in the settings.
  • Just like any other message you can delete voice message.

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Please note below items we are aware of an working on. We don’t have precise ETA yet for it:

  • User can’t start new thread with a voice message - currently in development and we will be releasing this fix soon
  • Trainer can’t turn off voice messages for clients in DMs - on the roadmap no ETA at the moment but you can vote for this idea here as we will be regularly checking demand for this which will help us prioritize this feature.

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We’re returning your vote to you so please come back to ideas.trainerize.com to add your vote to other ideas.


Thanks!

Show previous admin responses (2)
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  • Anonymous commented  ·   ·  Report

    Yes please!! Who has the time to type and type and type (and this should also be enabled on client end) But it should have a time limit to it.

  • Georgie Cooper commented  ·   ·  Report

    Just please don’t allow them to reply with voice notes !!!!

  • Nathalie May commented  ·   ·  Report

    Would really love to be able to send voice messages. I currently have to use whatsapp and it would be so much easier to only communicate through trainerize. Voice messages are a time saver and much personal than long text messages. Is there any chance that is going to be implemented? Almost 500 votes is pretty good :-)
    Thanks for checking!

  • NATALIA GUZMAN commented  ·   ·  Report

    Much easier than writing paragraphs. Would save so much time and I wouldn’t have to use WhatsApp

  • Max Fisher commented  ·   ·  Report

    100% this would be a massive improvement all round

  • Kayla Michelle commented  ·   ·  Report

    YES PLEASE 👍 this is really important IMHO. Clients get added value by hearing the inflection in My voice regarding their encouragement, correction, and celebrations.

  • Amy Zhao commented  ·   ·  Report

    Would love to be able to send over voice messages in chat instead of having to type everything out!

  • Hannah Ray commented  ·   ·  Report

    OH MY LORDY YES PLEASEEEEEEEEEEE :D To me, I'm able to be more personable through voice message, but also its easier for me to get my thought out via voice message.

  • Rachel Wamwere commented  ·   ·  Report

    Add audio messaging
    Would be great to just send explanatory messages to clients via a quick audio

  • Arzeen Farzadi commented  ·   ·  Report

    Give the option to send voice note feedback rather than constantly having to type things out.

  • Carlos Batista commented  ·   ·  Report

    Before trainerize I would use boxer and I still do I’m usually always on the go. Dropping voice notes helps a lot. Daily motivation or just responding to questions. It would be great to set some of these up before hand so that it can be sent during a certain time just like the messages after certain workouts.

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