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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

What can we improve or add for the coaching client or gym member ?

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230 results found

  1. Remove the Email Confirmation for Payments

    Remove the email confirmation when making payments to clients, I've found my business has lost about 5-10% of revenue since transferring over from Mindbody due to this feature.

    Having clients have to confirm via email the purchase of a gym towel for $15 is frustrating, coming from Mindbody where they deemed once someone has put a payment method into the system it's enough to make transactions without confirmation.

    Also with memberships when I have to suspend someone's membership for a week, they have to activate their membership again via email which can also lead to a loss of revenue.

    2 votes
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  2. Ability to modify the order that products are displayed on coach's profile page

    Create an option to adjust the order in which products are displayed from top to bottom on coach's profile page for all products within main product, add-on, and session pack categories.

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  3. Improved payment management + easily adding and deleting session credits

    Currently, there is no option to pause, postpone, or conveniently delete client sessions in case of a refund. As it stands, the only workaround is to add fake sessions to exhaust the credits manually.

    15 votes
    1 comment  ·  Payments  ·  Admin →
    How important is this to you?

  4. When creating a product that only grants add on programs, I'd like to have the option to setup 1-way or 2-way messaging.

    When creating a product that only grants add on programs, I'd like to have the option to setup 1-way or 2-way messaging. right now it defaults them to 2 way and you cant change the default.

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  5. Ability to sell multiple products through one checkout experience

    13 votes
    0 comments  ·  Payments  ·  Admin →
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  6. Landing Pages

    More Customization of Landing Pages, Currently Very Bland.

    10 votes
    0 comments  ·  Payments  ·  Admin →
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  7. Add Klarna Payment Option

    See this has been posted before... but it's still not up on Trainerize yet - stripe has a partnership with klarna affirm etc - and it'll be really helpful if you allowed the trainers to give that option simply at checkout for clients in the product - this would be huge to increase trainers revenue and also put more money through Trainerize - definitely should prioritize this

    best.

    j

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  8. Option to Upgrade a Client's Plan without Cancelling Old Product

    Option to Upgrade a Client's Plan without Cancelling Old Product

    I put clients on 12, 28, or 52 week programs. Within these programs, clients can train 1, 2, or 3 times per week.

    Sometimes, a client will be training for, say, 12 weeks at 1 time per week and decide halfway through that they want to train 3 times per week.

    Currently, the only way to do this is to cancel the current product and start a new one, but if the person doesn't want to start a NEW 12-week program, and just wants to complete their CURRENT 12-week program…

    8 votes
    0 comments  ·  Payments  ·  Admin →
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  9. Allow purchasing of more sessions right in the app without having to log in again

    Clients get really confused when they're already logged into the app, and then are asked to log in again to purchase more sessions. Please make session purchasing available in the app, where they already have their card stored for ease of use

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  10. Need more payment processing options

    We need more payment processing options, Stripe is not available for the Cayman Islands

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  11. private products

    Allow to build a product and make it "my eyes only" or "private" instead of it being visible to all. I don't want all products available to everyone.

    2 votes
    0 comments  ·  Payments  ·  Admin →
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  12. Categorize Products

    I would love if there were a way to custom categorize products to make it more fluid when selling a package. For example, labels for Online Packages, In Person Packages, Group Training, etc.

    7 votes
    0 comments  ·  Payments  ·  Admin →
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  13. Downloading Tiktok Videos

    ou can now use https://sssstik.id/ to download tiktok videos . Its a popular online tool designed to allow users to download TikTok videos quickly and easily. With SSSTik, users can save their favorite TikTok content without watermarks directly to their devices in high-quality formats. This tool is free to use, and it supports downloads from both the TikTok app and website. Whether you're looking to keep your favorite dance trends, educational content, or comedic videos for offline viewing, SSSTik provides a seamless, user-friendly experience. Its straightforward interface makes it easy for anyone to download videos with just a few clicks,…

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  14. To view future invoices

    On quite a few occasions I have added discounts on to payments to adjust for holidays/time off yet forgotten to remove this after.

    It would be really usefull to get an insight on what invoices are due to be issued beforehand to ensure the correct amounts will be on the invoice rather than having to go through each individual client account to double check values.

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  15. The ability to send cash invoices

    Please add the ability to send cash invoices

    3 votes
    0 comments  ·  Payments  ·  Admin →
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  16. GST Collection

    This comment is for Canadians. Trainerize's advice for collecting GST is to build it into your price as they don't have the option to charge it to the customer directly. However, they do charge us GST directly every month but in USD as they have no CAD payment options despite being a Canadian company.

    It'd be nice if they allowed us to charge GST directly since it's something they do themselves and it'd make our bookkeeping alot easier.

    2 votes
    0 comments  ·  Payments  ·  Admin →
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  17. Allow in app sign ups and purchases

    Not having this feature is a very high barrier of entry. Being apple to purchase app access straight from the app would be a game changer. The purpose of the app, for many smaller studios, is to drive clients in and increase business. Using the app as just product delivery, doesn’t assist with that.

    2 votes
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  18. multiple versions of same product

    Please allow a single product to be sold in multiple versions or at multiple price points (weekly, monthly, yearly, etc). A lot of space is wasted showing the same product over and over again but with specific variations on the products page for clients (especially on mobile) and it is more confusing and overwhelming than helpful.

    Hiding variations of products, and only showing one, and telling the client there are others available upon request is the only workaround and it has the opposite problem: clients are not well informed about their options and may avoid making a purchase simply because…

    2 votes
    0 comments  ·  Payments  ·  Admin →
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  19. Integrate Paypal as an option for those who live in the Channel Islands as Stripe is unavailable

    We are not supported by Stripe or GoCardless here in Guernsey or Jersey

    2 votes
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  20. Being able to link to the product directly to sell instead of just the coaches profile.

    From my personal website I want to be able to link directly to the product checkout page, but this doesn't create a unique URL, it only shows my coaching page and list of products. If I could link directly it would make it a smoother sales process for my customers.

    1 vote
    0 comments  ·  Payments  ·  Admin →
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Coach / Trainer - ABC Trainerize

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