Coach / Trainer - ABC Trainerize
272 results found
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Ability to save or favorite important messages so they are easy to find later
I would like the ability to favorite or save messages and have a folder where I can access these messages
2 votes -
Add hyperlinks into auto-messages
Rather than paste a full url into an auto-message, have the ability to add a hyperlink to specific text.
19 votes -
Extending the video duration via the chat
Extending the video duration via the chat
1 vote -
Voicenotes on messaging
Please can you include the option for trainers (and clients) to add voicenotes on the messaging feature to save time (like on WhatsApp?) Many thanks!
7 votes -
Personalized Automated In-app Messages for All of the Milestones
This already exists only for the first workout and first activity milestones. My clients love receiving messages when they hit their milestones it really boosts their motivation. Being able to have those already in place like the first activity milestone makes everything so much easier! Also, having the ability to customize it with elements like these {first name} {acivity} {milestone} would be great!
2 votes -
Separate auto-messages and events for 2 way and 1 way client types
It would be nice to have a separate welcome email / e-consultation form / auto-messages for the two different client types. When offering high and low ticketed products, a coach may want the auto-messages and events to look different for those two different offerings.
7 votes -
Just Want
I’m going to get some food
1 vote -
pin notes, links or messages in group chats
Some form of 'description' section on the group chat feature or the ability to pin certain information like links or messages to the top of group chats for easy access by all group members
36 votes -
Online status on messenger
Online status, showing a small green dot or "online" badge when the client/coach is currently online.
17 votes -
Audio messaging
Please add audio messaging! This makes explaining complex concepts much easier to explain when clients have questions. It would also be nice to have this option as it’s very quick.
4 votes -
Can't see who sent a reaction in messaging
If you miss the notification to say who has sent a reaction to a message you can't see who sent it.
It would be nice bc it would spark more convo between clients cheering each other on!
1 vote -
Info on who sent last message in a chat.
I would like to be able to scroll through my messages and easily see if I sent the last message, or if my client did. This could be achieved easily with an arrow that indicates whether the last message in the thread was incoming or outgoing. Then I know if I missed a client's message and need to reply to them.
I hope this makes sense!
2 votes -
Increase video time in the messaging. 1 minute is not nearly enough for communication between clients
Even 3 minutes would be enough time, but Ideally 5 minutes. What's the point of paying all the money for an app to give access to us 24/7 when typing takes so much longer and more effort than video communication? And telling clients to use another service like Loom is just pulling them away from time in app
4 votes -
Program progress automations. Sending automatic messages to cheer them on, remind them of their goals, how much time is left of their progra
I would like to be able to create a series of automatic messages that are sent to my clients weekly based on the length of their program. I would like to be able to cheer them on, remind them of their goals, at a month out- have a message about the end of their program coming, and then a one week notice to resign or their next options.
1 vote -
Left/right speech bubble format
Left/right speech bubble format to maximize space in the chat window.
12 votes -
More site-wide auto-messages
More site-wide auto-messages and customizable times (when they are sent) in the Settings tab.
4 votes -
Lagging
App is lagging a lot, especially the chat. Many people are typing their message in other App and then pasting it to Trainerize. Pls fix
1 vote -
Automatically send a message to a client who doesn't log in a workout for that day. That could be an in app message or as an email
Automatically send a message to a client who doesn't log in a workout for that day. That could be an in app message or as an email.
59 votes -
Option to send an automated message if its outside of "business hours"
Would love the option to have an automated message sent from me if a client sends a message outside of normal business hours. Would also be great if we could set business hours for when we get notifications. Boundary setting is important!
9 votes -
Automated response
It’s weird that the app automatically responds for trainers. For example, the app wished my client happy birthday as if it was me sending the message. Unaware of that message being sent when I was off work. I came to work the next day to meet that client unaware that my clients birthday has passed. It would be nice if we can at least receive a notification when the app is speaking for us. That way we can be consistent with the conversations in the chats, with our real life. So we can avoid the awkwardness of not knowing it…
1 vote
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