Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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  1. Option to add a buffer or break before and after appointments

    I would like there to be an option to set a buffer time before/after in-person training appointments to allow for sanitizing equipment or travel. I was using 10 to 8 scheduling software and it was a nice feature.

    20 votes

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    2 comments  ·  Appt / Class booking  ·  Flag idea as inappropriate…  ·  Admin →

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  2. self book recurring appointments

    The ability for clients to self-book recurring appointments. If they attend the same appointment every week, be able to book that appointment as recurring. Right now the trainer has to schedule recurring appointments.

    17 votes

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  3. Ability to see remaining credits in client profiles on mobile app

    And for the mobile app, maybe on the client view screen, in addition to the currently displayed "last view," it could also display # credits and when they expire.

    23 votes

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  4. Custom Auto-Responder option and message for each "Vacation" period

    It would be fantastic to have a unique autoresponder on/off option and message for each event. It would eliminate the maintenance action necessary to change it from;
    (a) I'm offline for the holiday today, will get back tomorrow.
    (b) I'm offline from XX to YY for ZZ holiday. Hope you have a wonderful holiday and I'll get back to you on ZZ.
    (c) I'm offline traveling on a family vacation from XX - YY will get back to you on ZZ.

    12 votes

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  5. Include full gym management features with class booking that tracks trainer commission payout

    Ability to replace my gym scheduling system completely so I have one app. I do the ability to track commission payouts based on class attendance.

    Also, include ability to gate certain classes for certain membership types.

    7 votes

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  6. Allow for audio only appointments.

    Allow for clients to book a strictly phone call appointment. Some of our clients are at work when we speak to them and video call is not an option for them.

    2 votes

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  7. 45 min session options!!!

    Sessions should have a 45 min options. Sessions should also be able to overlap.

    11 votes

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  8. Syncing multiple calendars

    It would be nice to add multiple calendars or be able to delete the one that is synced and add a new calendar, so we don't have to mix personal with work related calendars.

    2 votes

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  9. SCHEDULE APPOINTMENTS IN CLIENTS CALENDAR

    I would like to be able to schedule an appointment (or multiple appts) while in a clients calendar.

    10 votes

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  10. Be able to send a form before an appointment

    Ability to send a form automatically before an appointment so the coach can review it.

    11 votes

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  11. Attach workout to an appointment or class

    It would be monumental if we could combine class check-ins with their scheduled WOD and mark the WOD complete as the class completes.

    1 vote

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  12. allow the calendar to be perpetual.

    allow us to schedule clients as long as we'd like. not for 16 week Periods. we have clients on 12 month contracts and many of them renew. it would be nice to be able to keep them in the calendar as long as wed like.

    1 vote

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  13. Remove "Free session" wording from non-paid appointments when clients self-book in-app.

    Free session wording can be confusing for clients that pay outside of Trainerize payment system.

    1 vote

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  14. Ability to track Appointments as "completed, no show, etc" - show completed appointments under each Trainer

    This would be critical for payroll/accounting purposes. As a brick and mortar establishment, we of course kept track of all completed personal training sessions for payroll purposes of our employees. We also tracked/compensated for appointments where the client late cancels, or no shows. If this could be tracked somewhere for easy reporting - like underneath each trainers name and sorted by weekly, monthly, etc it would simplify payroll processing. It would also allow us to charge clients for no shows or late cancels.

    274 votes

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  15. Check in to multiple classes when checking-in to club

    https://help.abcfitness.com/ignite/Connect/Check-in/Class.htm

    Currently, when you check in to the club within an hour of a class in which you are enrolled, you will be automatically checked in to that class.

    Be able to increase the timeframe as some members enroll in multiple classes that are 30-60 minute long. If they check in at 12:00 it will not check them in to the a class at 14:00.

    1 vote

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  16. Client self booking limit

    Lower the minimum hours (before start time) that clients can self book in an appointment.
    1 hour or 2 hours would be great.

    2 votes

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  17. Reports by Appointment Type

    Running reports by Appointment Type by Client. ( how many appts client a has or has had) Appointment Type Count (how many group training appts), Appointment by Month., Appointment Type by Trainer by Client.
    This will allow business to review past time spent. This can also be used to measure if a new coach is needed for gyms
    This will allow coaches and business to

    3 votes

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  18. Allow clients to self-book 60-minute appointments at both full-hour and half-hour marks

    Currently, 60-minute appointments can only be booked at the hour mark (11:00, 12:00, 1:00, etc) unless either one of the following is applied:

    1. A 30-minute appointment is booked beforehand
    2. If trainer availability starts on a half-hour mark (9:30, 10:30, etc)

    However, if one of the following above is applied clients will only be able to book 60-minute appointments on half-hour marks for the rest of the day.

    It would be most convenient if it could be possible for clients to freely book 60-minute appointments on both the full-hour and half-hour mark by default

    2 votes

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  19. Session Sync to Include name instead of just saying PT

    It would be great to have appointments synced with the clients name and not just say PT as I already use my Google calendar and insert the clients name manually but when it sync the sessions for appointments it just says PT. I'd probably rather use the sync with Trainerize but not until this is a feature.

    1 vote

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  20. Link an appointment to multiple session packs

    I would like to see the ability for a single appointment type to be linked to different session pack products.

    1 vote

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