Coach / Trainer - Trainerize

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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  1. Customize Checkout Page for Trainerize Pay

    Would like the ability to customize the product link / checkout link for Trainerize Pay to create brand awareness / synergy.

    6 votes

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  2. Ability to remove Smart Meal Plan in Product Ends automation

    We have the ability to automate a meal plan PDF being removed, but do not have the ability to remove a Smart Meal Plan.

    2 votes

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  3. Track coaches sales

    Track sales by coach

    3 votes

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  4. pay up front

    Option for Clients to Pay In Full for 3-6 Months, then goes into a recurring price

    1 vote

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  5. Reminder to the coach and client when a client doesn't pay their invoice.

    Send a reminder to the coach and client when the client does not pay an invoice. Similar to the reminder when a credit card is declined, remind the client the invoice is unpaid after 1 or 2 days and repeat the reminder 2 times. Also alert the coach that the invoice has not been paid.

    3 votes

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  6. Embed checkout on my own webpage

    Instead of having to leave my webpage to check out, allow us to embed the checkout form on our own webpage so it's a seamless experience.

    5 votes

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  7. React to client purchasing a product or renewing

    We should be able to react with emojis and comments when someone purchases a product.
    Saying thank you would be awesome

    1 vote

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  8. Ability to pay for a service without creating a profile.

    I have athletes with an account but the parents want to pay. The parents do not want an account and the athletes don't want to share their log in info.

    1 vote

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  9. Ability for the client to pay half upfront for a product and then go month-to-month.

    Some clients like to put down a deposit for a program and then get billed month to month invoices for the remainder.

    3 votes

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  10. Stripe payment options for Jamaican trainers

    Integrating in app payments for a seamless process for clients with trainers residing in Jamaica

    1 vote

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  11. Video instead of image on product link

    This is more of a marketing idea, in the product or checkout link there's an image and description of the product, what about a short 5min video instead of the image, so you can talk about the product, persuade people to buy your product, I got that idea from click funnels(russell brunson) his website template is literally a short video which tels a story, in the description you put the offer, and you get a sale.

    Is it a ridiculous idea that something like that could work?

    1 vote

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  12. Add Stripe Climate Change contributions statement to Trainerize checkout and receipts

    Add Stripe Climate Change contributions statement to Trainerize checkout and receipts to show customers part of their payments are going to help fight the global climate issues.
    More info: https://stripe.com/gb/climate

    1 vote

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  13. Be able to manage Products in mobile App

    Be able to manage my products and sell them via the mobile app

    2 votes

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  14. Ability to sell multiples of a product to a client. For example, to sell multiples of merchandise or other items.

    We have people pop into the brick and mortar studio for vitamins and such, and if they want more than one bottle there isn't a place that I see where we can choose the quantity when making a Trainerize product.

    2 votes

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  15. Sell add-on products with core products on same sales page to upsell efficiently.

    Similarly to the way Stripe offers cross-sells, it would be very handy and effective to be able to list add-on products with core products on the same checkout page (just click and add).

    2 votes

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  16. Don't have sessions reset each month

    I am going to try and explain this the best I can.

    Scenario as an example:

    I offer 5 personal training sessions and my client has 3 months to use them all. If she only uses 3 in the first month she only as 2 sessions left to use in the remaining 2 months.

    The way trainerize is set up, is the sessions reset after each month. So if I set the expire to 3 months, her "5 sessions" reset after the first month to another 5 and she only purchased "5" so she shouldn't get more.

    I find some…

    2 votes

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  17. 4 votes

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  18. Show how many session packs a client purchases in confirmation email to trainer

    Currently, the confirmation email we receive only shows that generic purchase of sessions was made. It does not inform me if they purchased 1, 5, or 15 sessions.

    It becomes a time wasting process to go into the purchases, then transaction tab and divide the total purchase amount to figure out the sessions the client now has in order to schedule it appropriately on my appointment calendar.

    An auto renewal message after their total sessions are used would also save the trainer tons of time!

    2 votes

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  19. Allow in-app sign ups and seamless in-app purchases via AppStore or PlayStore

    My business has a significant amount of people trying to download my app and they're blocked from signing up.

    Also, after that, they cannot upgrade to a paid plan in-app.

    We are ok with the app stores taking 15% of the commission as it outweighs the loss in business of people not being able to seamlessly sign up.

    49 votes

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  20. Ability to manually limit packages sold

    It would be very useful to be able to limit the number of package products you can sell and show this on the payment links. E.g. I have 30 hours per week, so can offer up to 10 x 1-hour session and 10 x 2-hour sessions per week - and then show "10 spaces available" for each package, depending on the number of clients signed up for each package.

    1 vote

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