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Coach / Trainer - ABC Trainerize

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For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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258 results found

  1. Program progress automations. Sending automatic messages to cheer them on, remind them of their goals, how much time is left of their progra

    I would like to be able to create a series of automatic messages that are sent to my clients weekly based on the length of their program. I would like to be able to cheer them on, remind them of their goals, at a month out- have a message about the end of their program coming, and then a one week notice to resign or their next options.

    1 vote

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  2. 2 votes

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  3. Add our own auto messages in settings

    I would like the option to go into settings, and add/ edit an auto message to send out a reminder to all of our clients the Saturday before their first program starts. It is a pain to have to go into every programs calendar and do it, we have many different programs. So this takes up my whole day.

    8 votes

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  4. 7 votes

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  5. Lagging

    App is lagging a lot, especially the chat. Many people are typing their message in other App and then pasting it to Trainerize. Pls fix

    1 vote

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  6. Info on who sent last message in a chat.

    I would like to be able to scroll through my messages and easily see if I sent the last message, or if my client did. This could be achieved easily with an arrow that indicates whether the last message in the thread was incoming or outgoing. Then I know if I missed a client's message and need to reply to them.

    I hope this makes sense!

    2 votes

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  7. schedule messages in groups

    Ability to schedule messages in Groups.

    299 votes

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  8. Automated response

    It’s weird that the app automatically responds for trainers. For example, the app wished my client happy birthday as if it was me sending the message. Unaware of that message being sent when I was off work. I came to work the next day to meet that client unaware that my clients birthday has passed. It would be nice if we can at least receive a notification when the app is speaking for us. That way we can be consistent with the conversations in the chats, with our real life. So we can avoid the awkwardness of not knowing it…

    1 vote

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  9. auto field for trainers

    In the automatic messages, there should be an auto-field for the trainers so the messages can be personalized.

    1 vote

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  10. Ability to change the hand response on the main menu

    Hi!

    Can we get an option to change the thumbs up response on the feed? Thumbs up is overused. I prefer to use the excitement emojis or love emojis so we can give more specific feedback

    Thank you!

    1 vote

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  11. Update to "Groups" Messaging Software

    So, after using Trainerize for a little bit here I wanted to throw my idea into the wind for some changes to the messaging software in the "groups" tab.

    This will be a little long, so please bare with me.

    1️⃣ FIRST - Summary Tab
    ▪️ It would be great if we could add in a little description that can communicate whatever we need to our group of people (as seen in the photo link).
    ▪️ The "Time Line" Tab should really just be consolidated underneath and taken off the general chat feed to clean things up. People can interact…

    10 votes

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  12. Replace files space with client's activity feed in space next to messenger

    If you go to message clients in the web version of Trainerize, there's a blank space to the right of the messages for files. Could this space be converted to an activity feed for the individual client? It would help to quickly inform trainers of talking points or stats when performing check ins/ discussing program changes etc. and reduce clicking back and forth between different tabs

    1 vote

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  13. Allow basic clients to message.

    It would be great to have all messages for 1-1 personal training clients and online coaching clients in the same place!

    14 votes

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  14. Audio messaging

    Please add audio messaging! This makes explaining complex concepts much easier to explain when clients have questions. It would also be nice to have this option as it’s very quick.

    4 votes

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  15. Ability to have rich text for messages like bold italics

    Having the ability to have full access to customizing the auto messages would be great. For example, being able to do the following would be important to the brand and consistency of messages:

    • Allowing for general editing such as use of bold, italics, font size, color, centering, etc.
    • Allow for more customized auto-fields (i.e., 'goes by name', date, etc.)
    • Allow for us to be able to insert images, videos, etc. into the auto message.
    • Allow for the ability to choose when we want the message to be sent (beyond the 14 days we currently have).

    Thanks in advance! :)

    1 vote

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  16. Auto message option when a client has not been active for week +

    If someone has't logged in a while, have an auto message go out to them

    2 votes

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  17. Voicenotes on messaging

    Please can you include the option for trainers (and clients) to add voicenotes on the messaging feature to save time (like on WhatsApp?) Many thanks!

    7 votes

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  18. Increase video time in the messaging. 1 minute is not nearly enough for communication between clients

    Even 3 minutes would be enough time, but Ideally 5 minutes. What's the point of paying all the money for an app to give access to us 24/7 when typing takes so much longer and more effort than video communication? And telling clients to use another service like Loom is just pulling them away from time in app

    4 votes

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  19. Interactive features in group chat

    Having Polls or Yes/No voting options for types of posts in the group chat would be helpful to keep people engaged.

    13 votes

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  20. Separate auto-messages and events for 2 way and 1 way client types

    It would be nice to have a separate welcome email / e-consultation form / auto-messages for the two different client types. When offering high and low ticketed products, a coach may want the auto-messages and events to look different for those two different offerings.

    6 votes

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