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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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229 results found

  1. Manual Check into Class - Time limit

    Need to limit ability to manually check into class, currently you can book a class and enroll into the class at same time...based on Enrollment Window.

    This needs to be based on check in window. 1-2 hours prior to class.
    Currently members are checking into class days / weeks in advance and then not showing up and not opening spots for other people. class counts are all messed up etc.

    9 votes

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  2. Consultation Appointments

    The ability to schedule a consultation appointment with a lead that is not is a yet a client. This will allow coaches to see the consultation appointments in the system along with schedule appointments.

    3 votes

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  3. Allow more than two session options for a product

    I want my clients to be able to book unlimited classes of various different formats when they purchase my monthly membership. Right now products only allow two total sessions. I would like them to be able to choose any of the class sessions I offer when they pay unlimited.

    2 votes

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  4. Remove the 24 hour reservation constraint

    Allow class reservation as soon as click hits midnight-not a 24 hour constraint

    1 vote

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  5. Option to auto add clients to group classes when building their initial profiles

    When creating a client account - trainers could have the option to invite them to all group classes offered so it shows on their training calendar/profile automatically. OR option to add classes when creating their workout plan for the month/season.

    1 vote

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  6. Enable reserved spots (and recurring reserved spots)

    Most of my clients have a recurring schedule. However, their appointments cannot be put on the calendar until their subscription renews and either they or I notice and manually add them. This leaves their normally reserved times open for the taking by other clients who either don't have a recurring schedule, are new, or are looking to reschedule a normal appointment due to an exception in their schedule.

    This causes issues because then I have to reach out to the client who just booked thinking the time slot was open and I have to explain that no, it's not actually…

    1 vote

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  7. Allow booking with manual client and locations.

    For example, with a free consult - I don't want to set them up as a client in the system, but I'd like to book the time slot. I have a free appointment type for a consult, but I can't use it as it needs to be linked to a client.
    It would be great if we could input a booking using appointment type, and manually enter the client name.
    Same with location - if I'm training out of a different location to usual, I'd like to be able to just type the address, instead of having to set a…

    2 votes

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  8. Able to set availability on the mobile app

    Be able to acccess my availability calendar on the mobile app too.

    13 votes

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  9. Weekly direct debit and ongoing bookings

    The ability to book a clients session in ongoing with session tracking enabled for clients on a weekly direct debit. Every week I have to go in once their payment is processed via stripe to book in their PT and it is so time consuming and backwards. I should be able to book in their sessions ongoing and only apply the session credit to that session once they have done the session and I have marked them as attended.

    1 vote

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  10. 3 votes

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  11. Session Credits Report

    Right now, 01/2022, it is nearly impossible to track and know where our clients stand on remaining sessions and historical appointment tracking.

    We need a way to cleanly, easily, quickly ascertain past and future appts for a client and, maybe more importantly, how many sessions remain for a client.

    This is a follow-up function that needs A LOT of enhancement! I have only been able to find one place for this, the client's profile on the web.

    I really wish there was a new tab in the web platform added to the client overview that was for "Appointments" - maybe…

    86 votes

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  12. Appointment Reminders - able to change when client receives and also send email

    Ability to change the time a client receives a reminder about their appointment on the app and also option to send email to remind them.

    1 vote

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  13. 1 vote

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  14. Beta Feedback - Custom Event / Class

    The Beta of Group Classes is great except for we need more flexibility in setting up the classes; for example:

    • setting our own client limit instead of the default ones listed; ie we cap small group training at 8 clients not 10 but we cannot change that limit.

    • add multiple trainers to one class, we add multiple trainers to large classes / open gym so all trainers can see who is signed up incase someone has to cover or calls out.

    2 votes

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  15. 1 vote

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  16. Allow the formation of a Private Duo Class

    Be able to book a Private or Semi-Private training session that doesn't reveal the identity of the clients to others.

    For example, I have a couple who trains on a consistent schedule as a duo. I schedule them and see them as one Private personal training session. It is not a class in which others can join. It would be nice to be able to schedule them in a way that both of their profiles show their schedule and their name and anonymity are protected in the same way as my other Personal Training Clients

    2 votes

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  17. Automations for Late Cancellation

    Allow us to send emails or automatically charge clients who cancel within the Late Cancellation window.

    3 votes

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  18. When clients book an appointment through the app, can you change the social media links in the confirmation email

    When clients book a consultation through the app they receive an automatic email. In the email it has the social media links for Trainerize. Is there any way you can change this to our social media handles?

    1 vote

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  19. schedule longer than 16 weeks

    The ability to schedule a recurring one on one appointment with a client for more than 16 weeks

    1 vote

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  20. Allow trainers to mass schedule appointments before client purchases all session credits

    Allow trainers to mass schedule appointments before client purchases all session credits. Allow trainer to track this information so they can handle it as they like.

    7 votes

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