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Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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What can we improve or add for the coaching client or gym member ?

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163 results found

  1. Automatically distribute clients to trainers

    We have a sign up page but I want to automatically assign clients in a round robin way to a bunch of trainers so I don't need to do it manually.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  2. More flexibility with billing/scheduling payments

    When I go to schedule a new package for a client (say their current automated program ends in two weeks) but I want to plan for their program to change at the end of this so I schedule a new program, the client panics because they get a message saying they need to accept the new plan and then have to pay for it in advance. I need a way to schedule out packages with being able to control the notify, pay, deliver schedule specifically.

    Can we find a way where the trainer chooses WHEN to notify the client of…

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  3. Export my Trainerize pay products to my Facebook page

    One click export my Trainerize pay products to my Facebook page so my clients can purchase them.

    1 vote

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  4. To have the ability to automatically upgrade to the next client package when filled

    So currently when you hit your limit on a certain client package the next client gets shown an optin form to basically a waiting list. What I would like to option for is to be able to automatically upgrade to the next package up so they don’t have to wait for me to upgrade manually and contact them. Maybe the option to opt in to this for those that want it. (In trainerize pay - number of seats)

    10 votes

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  5. Automatic payment for UAE

    Automatic payment are not working in UAE, is it possible to make it happen ?

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  6. The ability to back charge clients for services and access to the app when cards decline.

    Clients who wait to update their payments should be back charged for the access. When the client gets kicked out and signs back up they essential receive access for the days that their payments don't go through. I have a client who took longer to update her info because she couldn't do it on her phone through the app. We had to resign her back up which created a new due date. She rarely accesses the desktop version. I would've updated her payment information for her but that doesn't seem possible either.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  7. Analytics within the app that shows how many clients converted from a free trial to a paid product

    I'd like to be able to track which products are the most successful in up-selling clients to more expensive products. If my free 14 day trial isn't up-selling clients into custom plans or boot camps, but my nutrition plan is showing more success in up-selling clients to those higher plans, I want to be able to keep track of this data.

    3 votes

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  8. Gift Certificates

    It would be great to be able to sell gift certificates that can be sold from the trainere.me site and used by clients to gift plans to their friends and families - especially around the holidays!

    13 votes

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    4 comments  ·  Payments  ·  Admin →
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  9. Be able to charge a one-time setup or enrollment fee for a recurring purchase

    There should be an option to include an enrollment fee when someone subscribes to a recurring payment program. Like $49 enrollment and then goes to $15/month after that so if they cancel they would again have to pay that $49.

    15 votes

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    1 comment  ·  Payments  ·  Admin →
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  10. Ability to pause, freeze or pro-rate a payment to accomodate vacations and time-off

    Ability to pause, freeze, pro-rate or change payment date of client's next invoice payment date instead of cancelling their plans and restarting.

    This is to acomodate when clients want to go on vacation, are sick or have any other time off.

    170 votes

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    59 comments  ·  Payments  ·  Admin →
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  11. Make it possible to organize and reorder products on trainerize.me

    I would like to put my products on trainerize.me in the order I want, not just alphabetically.

    22 votes

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    8 comments  ·  Payments  ·  Admin →
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  12. Trainerize payment for Nigeria

    I want to be able to receive payment either through my bank or any available platform in my location Nigeria

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  13. Credit card Managment options

    Have the ability to manage clients credit card. See full details. Update their card information. Etc.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  14. Add United Arab Emirates to Trainerize Payment

    I'd like to be able to receive payment from clients worldwide. I'm currently based in UAE

    2 votes

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  15. Trainerize Pay in the Caribbean

    5 votes

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  16. Ability to enter in a privacy policy for each Trainerize Pay product

    Each product is different at our gym and we'd like to be able to customize the privacy policy for each product on our Trainerize account. Entering it in the product description box is not an ideal solution.

    1 vote

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  17. show sale amount in sales section and in customer info

    In order to see what was charged you need to go to payment, sales, and enter the specific sale. Should show in the list of sales, and should show in the client's account by the product they purchased (sales amount can be discount etc. should show the actual amount that was charged).

    2 votes

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  18. Market place tab

    Create a market place tab that forwards the client to the trainerize.me page.

    1 vote

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  19. PLEASE ADD TRAINERIZE PAY TO THE BAHAMAS or make it easier to set up product sale without it in the Bahamas

    I do not have Trainerize pay in my country and it's making it very hard `to set up product pricing. once you enter your country you can not change and my clients are excited about the app. Please if you can set this up asap I would greatly appreciate it. Or provide another course of action. PS DONT SAY ZAPIER

    1 vote

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    1 comment  ·  Payments  ·  Admin →
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  20. Trainerize Pay in Mexico

    Ability to use Trainerize Pay in Mexico.

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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Coach / Trainer - Trainerize

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