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Coach / Trainer - ABC Trainerize

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For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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199 results found

  1. 9 votes

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  2. Landing Pages

    More Customization of Landing Pages, Currently Very Bland.

    7 votes

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  3. Improved payment management + easily adding and deleting session credits

    Currently, there is no option to pause, postpone, or conveniently delete client sessions in case of a refund. As it stands, the only workaround is to add fake sessions to exhaust the credits manually.

    9 votes

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  4. Categorize Products

    I would love if there were a way to custom categorize products to make it more fluid when selling a package. For example, labels for Online Packages, In Person Packages, Group Training, etc.

    6 votes

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  5. Payment plans

    the ability to charge an initial fee to start working for a client but have their actually monthly payments start when they have their program in hand. for example: a client wants to work with me it takes 1 week to get their plan going but I want cash in hand before I start working.. but I want their monthly charges to be withdrawn on the day of the month they receive their programming.

    2 votes

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  6. The ability to send cash invoices

    Please add the ability to send cash invoices

    2 votes

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  7. Option to Upgrade a Client's Plan without Cancelling Old Product

    Option to Upgrade a Client's Plan without Cancelling Old Product

    I put clients on 12, 28, or 52 week programs. Within these programs, clients can train 1, 2, or 3 times per week.

    Sometimes, a client will be training for, say, 12 weeks at 1 time per week and decide halfway through that they want to train 3 times per week.

    Currently, the only way to do this is to cancel the current product and start a new one, but if the person doesn't want to start a NEW 12-week program, and just wants to complete their CURRENT 12-week program…

    3 votes

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  8. Stronger Point Of Sale & Billing Features + Contract Generation

    With all the features Trainerize has added over the years, the only thing preventing it from being a standalone CRM is stronger sales and billing features.

    Contract Generation - Products should have the ability to add a contract. It should auto-fill client info and allowed it to be signed in app or printed out to be signed.

    Stronger Point Of Sales - Allowing partial payments at sign up/payment plans. Custom billing dates, split payments, pay for another member, etc.

    Billing Features - Many of the above being able to be edited, pausing/freezing memberships, refunding items to account, applying account balance…

    1 vote

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  9. multiple versions of same product

    Please allow a single product to be sold in multiple versions or at multiple price points (weekly, monthly, yearly, etc). A lot of space is wasted showing the same product over and over again but with specific variations on the products page for clients (especially on mobile) and it is more confusing and overwhelming than helpful.

    Hiding variations of products, and only showing one, and telling the client there are others available upon request is the only workaround and it has the opposite problem: clients are not well informed about their options and may avoid making a purchase simply because…

    1 vote

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  10. Spanish Language in App Menu

    As a Spanish-speaking trainer, I am enthusiastic about expanding into the Latin American market. However, I am facing a significant hurdle in our growth trajectory. Currently, the absence of Spanish language options for the main menu buttons in the app is proving to be a challenge.

    In today's globalized world, offering language choices during the account setup process is not only beneficial but also essential for enhancing user experience. By incorporating Spanish language support, we can significantly enhance accessibility for our Spanish-speaking customers, thereby fostering greater understanding and engagement with our platform. This, in turn, has the potential to fuel…

    1 vote

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  11. Be able to adjust the cropping tool on Product Image

    It would be nice to be able to drag and drop the cropping tool to adjust the image size for products.

    6 votes

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  12. Make it so if a payment fails for a client, Once they add funds or put a different card on file that you can push the payment through

    Make it so if a payment fails for a client, Once they add funds or put a different card on file you can push the payment through as soon as it is updated.

    1 vote

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  13. Have a Product or Add-On option that subscribes purchaser to all On-Demand programs

    After looking into creation of and implementing an On-Demand Program library for clients to access, I discovered that the most efficient way to do so was to set up automation on Product Starts to subscribe them to 20 Add-On programs. This limits trainers from mass subscribing clients to allow access to On-Demand Programs.

    I propose that an additional option be added to current Product Automation (ie "Subscribe to all On-Demand Programs") or an additional Product type be added to accomplish the same goal.

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  14. Integrate Paypal as an option for those who live in the Channel Islands as Stripe is unavailable

    We are not supported by Stripe or GoCardless here in Guernsey or Jersey

    1 vote

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  15. Payment method

    We need more payment methods in the Stripe/ Trainerize Pay integration.

    Currently it only accepts credit/debit cards which take 2.9% +30c on EACH transaction. This can get way too expensive considering some people do weekly payments and the integration isn't any good either. No freezing memberships, no payment reminders, no instant payouts, etc.

    People at least need the option to use Bank transfers, Zelle, Cashapp, Venmo, Apple Pay, Google Pay etc

    1 vote

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  16. Subscription Cancellation Fee

    Currently, I send a separate link to our clients that cancel their long term subscriptions, prematurely. It would be great if there was a cancel button that the coach can activate or the client, in which an early cancel invoice will be sent to them so that their program can be canceled out. The coach should be able to set the cancel fee prior to the client enrolling as an attachment to the subscription. When a client chooses to cancel before subscription is complete, we could have an automated email sent to them with a cancel link. That link could…

    8 votes

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  17. Purchase a product direct from the app

    If a visitor on the app page will download the app, and he is NOT a member already, then he cannot use it. I had some incidents with people who downloaded the app and could not use it because they were not members of my clubs.

    So, I think it will benefit the app page visitors when they download the app to have the option to buy a product directly from the app, access the app, and use it based on the access the product purchased provides.

    Also, we will not have the problem that they might download and be…

    3 votes

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  18. Payment reminder

    Let us customize the payment messages and also install email reminders.

    21 votes

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  19. Be able to adjust / manually edit Invoices that go out to clients

    I need to be able to edit invoices that go out to clients. In France, I am required to add legal language to my invoices and I'm currently not able to do so in Trainerize.

    3 votes

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  20. Add Terms and Conditions agreement to the Check out page of a product

    Rather than having to connect zappier and a third party document signing app, Trainerize should have the option for coaches to add a "Terms and Conditions Agreement" to each product. This would allow for a streamlined selling process inside of trainerize.

    1 vote

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