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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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1150 results found

  1. Search ideas

    Should be able to search ideas that have been suggested & the ideas that I have voted.

    2 votes

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  2. 23 votes

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    3 comments  ·  Other  ·  Admin →
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  3. FIX THE TIMEZONES

    Make it possible to change the time zone. My appointment times have NEVER been correct. I show up, trainer isn't ready, says it's not for another hour, blames it on the eos system not being in the same time zone.

    1 vote

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  4. Workout Machines

    Add machines currently in the gym to help keep track of weights, reps and other informations. Like what the machine is labeled.

    20 votes

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  5. Ability to Delete Payment Method for ABC Ignite Engagement

    When in payment methods for a member. It would be useful and transparent to be able to delete payment methods on the app e.g., expired cards or cards you don't want to have on file.

    Also - Instead of just having a link for Add new payment method, it'd be neat if we could also add an option to edit current payment method and a note where it states that the Primary method needs to be selected or else the payment will not go through.

    19 votes

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    planned  ·  1 comment  ·  Other  ·  Admin →
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  6. Extend weekends to 8 PM

    Would help with people who work on weekends to make it

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. SGT classes with point system

    For every 150 offer option for SGT class access.

    4 votes

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  8. Initial App Set-Up

    Suggestion: Do not "Set-up" the app every time a user logs in and out. It would be great if the settings were remembered upon first signing in and not asked for a picture, notifications, calendar sync, etc every time a user logs in.

    5 votes

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  9. Make Selecting Exercises Easier

    The in-app selection list leaves alot to be desired. The list is not ordered and the naming is inconsistent.

    Proposed Solution, add the videos and descriptions to a web page that is sortable and searchable. After I see it there, I'd know what you named it. Then I'd select it in the app. Easy peasy.

    Simple idea, low cost: Put a label on each machine with what it's named in the app. I'd go to a machine, see the name, boom find it in the app.

    8 votes

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  10. 2 votes

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  11. Equipment Guide Tab

    Make a tab for newcomers to view videos and guides ready to go in the app. Scanning the QR code doesn’t always work. Also make it faster for when custom workouts are added to the app and people want to be prepared for an updated routine.

    1 vote

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  12. Retain previous data on Apple watch

    Currently in the app your previously completed exercises with weight amounts per rep are available in the IOS phone App. But when utilizing the Apple Watch and going to a previously completed exercise the amount of reps and weight completed is always zeroed out. If this can be changed to reflect your previous weight completed it would allow customers to not have to go back to their phone and dig the info up between sets. For example, if I did standing dumbbell biceps curls last week for 12x4 (40lbs), then next week when I complete the exact same exercise it…

    5 votes

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  13. A anonymous suggestion tab for each location we visit.

    For example suggesting signs for everyone in the locker rooms not to get naked in front of others or do not put towel in the saunas door.

    5 votes

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  14. Daylight Savings Time

    The app doesn't consider that Arizona doesn't observe Daylight Savings Time so my 3:30 appointment now shows as 2:30

    2 votes

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  15. Staff who know what they’re doing

    It would be really helpful if the staff here actually knew how to use the app- since you’re a no service gym and you’re actually recommending people use your app to find workouts, it would be helpful if the front desk staff knew how to access the workouts in the app, or knew how to answer other simple questions like “how do I find my gym pass in the app” and similar. Both times I’ve asked for help the staff have told me they don’t know how to use the app. Frustrating.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  16. early morning class

    Add more early morning class like around 6-8am ish- I believe there is people who wants to go to class but the schedules never fits their schedules- would be nice if we have more early morning class

    24 votes

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  17. Put equipment together by types.

    Put all back equipment together, leg equipment, shoulder... I don't like searching all over the gym looking for whatever part I'm training that day.

    6 votes

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  18. 1 vote

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    0 comments  ·  App experience  ·  Admin →
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  19. Chat Option

    I think it would be helpful to have a live chat option for members that have quick questions and want a fast response.

    6 votes

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  20. Basketball Court instead of Pickelball

    Instead of having pickle ball courts and a second cardio area, have basketball courts, Flower Mound Location.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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