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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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970 results found

  1. 41 votes

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  2. Put a crowd meter

    Show what the crowd/ capacity is in the gym so that people like me who doesn’t workout when a gym is packed don’t waste there gas and time coming up there just to leave!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Save the filters applied on Find a Class

    Currently only the preferred location filter is applied and saved. However I want the class type preference and timing preference also to be remembered as a search filter so I don’t have to apply it each time.

    13 votes

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  4. The website app should allow us to pick our own home campus I keep having to change the location because I am automatically sent to the loca

    The app should allow the user to select their home location so that when you’re looking up classes, you can view the classes to the location that you most use. The app is automatically listing the location that is closest to my ZIP Code, which is not the location that I use the gym and so every time I sign up for a class I have to change the location hit the apply button twice in order to look up the schedule for the location that I do go to.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Show me my past classes with instructor

    I want to see the same instructor again, but forget their names

    5 votes

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  6. No-shows for classes

    I saw an idea where you would be banned for no-showing three times. I’m not suggesting banning anyone. However, if you no-show two times in a month then you should have to register for classes at the front desk for the remainder of that month. This will ensure you show up to class and won’t discourage people from coming to class when it appears to be full.

    3 votes

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  7. Ability to make changes to membership through the app

    Ability to make changes to membership through the app (ex. change plan primary location, freeze or unfreeze, etc.)

    8 votes

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  8. Reverse filter.

    Filter by what I don’t want to see. We have swim lanes available every 30 minutes. I would like to exclude those from my search but see everything else.

    2 votes

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  9. fix Phone serive

    fix your phone customer service it’s a piece of **** . just asking same question again n again even you answer them right.Never able to reach any customer service representative

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. Add the ability to review scheduled training sessions and allow notes for reference.

    The ability to see scheduled training sessions and add notes could avoid needing to contact trainer or gym to review when the next session is scheduled. Allowing reminders can be helpful to clients who need to be reminded (life gets busy) and an area for notes can capture new exercises learned or side notes for reference.

    6 votes

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  11. Fix sauna and steam rooms in Ft Myers

    These rooms have been down for months. Please fix

    3 votes

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  12. We need 2-3 oblique machines

    Why is there only 1 in a gym this size?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Have the possibility to cancel the subscription in the app

    It's too sad not to be able to cancel a subscription from the app. It's annoying to be entering both links to cancel a subscription.

    7 votes

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  14. Body FIT payment option

    Allow members to enroll in Body Fit and to add money for future sessions.

    1 vote

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  15. 3 votes

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  16. Please classes at 8pm

    Try to add classes at 8pm, right now the last class is at 7pm and some people (like me) can’t go to. I would like to enjoy the class but most of them are early

    1 vote

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  17. No speakers in masage room

    No speakers in the massage room. The music is louder in there then any other room. It feels like an assault to the senses when you are trying to relax. The employees all agree and have no ability to turn the volume off or even down.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Sign up for class a week or more ahead of time.

    Currently I can only book 2 days ahead. What’s up with that? Am I supposed to come in the app every single day to sign up for classes? That’s absurd. I should be able to book out at least a week at a time.

    2 votes

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  19. Cinema monitor at front desk

    Cinema computer should be connected to computer at front desk so staff doesn’t have or leave or be bothered by customers to turn the movie on again

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Location Selection should be user friendly

    The previous version was user friendly in picking up the location !

    13 votes

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