Skip to content

Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

212 results found

  1. Payment method

    We need more payment methods in the Stripe/ Trainerize Pay integration.

    Currently it only accepts credit/debit cards which take 2.9% +30c on EACH transaction. This can get way too expensive considering some people do weekly payments and the integration isn't any good either. No freezing memberships, no payment reminders, no instant payouts, etc.

    People at least need the option to use Bank transfers, Zelle, Cashapp, Venmo, Apple Pay, Google Pay etc

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. GST Collection

    This comment is for Canadians. Trainerize's advice for collecting GST is to build it into your price as they don't have the option to charge it to the customer directly. However, they do charge us GST directly every month but in USD as they have no CAD payment options despite being a Canadian company.

    It'd be nice if they allowed us to charge GST directly since it's something they do themselves and it'd make our bookkeeping alot easier.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Add a customizable storefront landing page

    The trainerize.me needs to be more appealing for customers as it is very bland. having the ability to customize like trainheroic does would be so much more professional looking and enticing to potential customers,

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I train my clients as hybrid clients, in person/online. I have 3 sessions per week and charge weekly. It would be great if I could have my c

    I train my clients as hybrid clients (in person/online). I have 3 sessions per week and charge weekly. It would be great if I could have my clients not be charged again until they have completed all 3 sessions. Currently there is no option for recurring sessions.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. multiple versions of same product

    Please allow a single product to be sold in multiple versions or at multiple price points (weekly, monthly, yearly, etc). A lot of space is wasted showing the same product over and over again but with specific variations on the products page for clients (especially on mobile) and it is more confusing and overwhelming than helpful.

    Hiding variations of products, and only showing one, and telling the client there are others available upon request is the only workaround and it has the opposite problem: clients are not well informed about their options and may avoid making a purchase simply because…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Have a Product or Add-On option that subscribes purchaser to all On-Demand programs

    After looking into creation of and implementing an On-Demand Program library for clients to access, I discovered that the most efficient way to do so was to set up automation on Product Starts to subscribe them to 20 Add-On programs. This limits trainers from mass subscribing clients to allow access to On-Demand Programs.

    I propose that an additional option be added to current Product Automation (ie "Subscribe to all On-Demand Programs") or an additional Product type be added to accomplish the same goal.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Purchase a product direct from the app

    If a visitor on the app page will download the app, and he is NOT a member already, then he cannot use it. I had some incidents with people who downloaded the app and could not use it because they were not members of my clubs.

    So, I think it will benefit the app page visitors when they download the app to have the option to buy a product directly from the app, access the app, and use it based on the access the product purchased provides.

    Also, we will not have the problem that they might download and be…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Be able to adjust the cropping tool on Product Image

    It would be nice to be able to drag and drop the cropping tool to adjust the image size for products.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Make it so if a payment fails for a client, Once they add funds or put a different card on file that you can push the payment through

    Make it so if a payment fails for a client, Once they add funds or put a different card on file you can push the payment through as soon as it is updated.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Payment

    Ability to accept cash, zelle. The fees for cc payments is too high for small to med size companies which you cater to.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Subscription Cancellation Fee

    Currently, I send a separate link to our clients that cancel their long term subscriptions, prematurely. It would be great if there was a cancel button that the coach can activate or the client, in which an early cancel invoice will be sent to them so that their program can be canceled out. The coach should be able to set the cancel fee prior to the client enrolling as an attachment to the subscription. When a client chooses to cancel before subscription is complete, we could have an automated email sent to them with a cancel link. That link could…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Payment reminder

    Let us customize the payment messages and also install email reminders.

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Be able to adjust / manually edit Invoices that go out to clients

    I need to be able to edit invoices that go out to clients. In France, I am required to add legal language to my invoices and I'm currently not able to do so in Trainerize.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Add Terms and Conditions agreement to the Check out page of a product

    Rather than having to connect zappier and a third party document signing app, Trainerize should have the option for coaches to add a "Terms and Conditions Agreement" to each product. This would allow for a streamlined selling process inside of trainerize.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. contract

    Add the functionality on Trainerize for coaches to upload the clients contract and clients to sign their contract with esig within the platform instead of a 3rd party platform (docusign, hellosign, etc)

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Multiple bank accounts for multiple sites

    We run an expanding chain of gyms that offer PT services, each gym has it's own subsidiary bank account. At present on trainerize if we use it to take payments, all funds would be paid into one account. My request would be that for each location you could add its own bank details for payments to be paid to, so that each location can better manage and control it's own finances.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Add a Custom Sale Price option instead of choosing from product list.

    When making a sale, you have to choose from a list of products which can get overwhelming. Make a feature where you can input your custom price for one time payments.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. The Ultimate Game-Changer: Why Trainerize Needs Apple Pay Integration Now!

    If you're looking to boost your sales and stay ahead of the game, it's urgent that you consider adding Apple Pay as a payment option to your app. With the rise of social media and the need for instant gratification, customers expect convenience and speed when making purchases. By integrating Apple Pay, you can provide a hassle-free payment experience that is sure to attract more customers and increase conversions.

    Research has shown that integrating Apple Pay into payment options can lead to a significant increase in sales for businesses. As a satisfied user of Trainerize, I strongly recommend adding this…

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. change billing date of subscription

    Ability to change it to align with their new pay day

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Re-Direct URL after product purchase

    It would be great if new customers could be re-direct to an external URL direct link after completing a purchase so they can automatically be taken to a thank you page.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base